Ratings based on 20 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!

Posted Oct 6, 2016
Pros: Everything, it was cozy, beautiful, friendly staff, and great location! Excellent in everyway!
Location: Awesome!
Wonderful stay! I would highly recommend this hotel to anyone!!! Thank you!
Comment from Hotel Management
Oct 21, 2016 by Romy , Hotel Management
Thank you for taking the time to write such a great and a detailed review regarding your recent visit to our Aranwa Cusco Boutique Hotel. We are glad to hear that we managed to exceed all your expectations and that every detail during your stay made you feel like home. Thank you again for sharing your experience and we look forward to having the pleasure of welcoming you back again in the near future. Kind regards, Romy Diaz León Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, great location

Posted May 14, 2016
Fabulous 2night stay with wonderful staff and gorgeous rooms. Breakfast great and location only a minutes walk from all the sites and markets. Highly recommend.
Comment from Hotel Management
May 18, 2016 by Romy, Hotel Management
Dear Ms. and Mr. Thank you very much for having chosen the Aranwa Cusco Boutique Hotel for your holiday here in Cusco and to share your experiences on Tripadvisor. We are delighted to hear that you enjoyed your holidays in our hotel. As we are always doing our best to make our guests stay as comfortable as possible we are particularly happy about your praise. It has been our pleasure being your host and we are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. All the best, Romy Diaz León Hotel Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Boise, Idaho

Comfort, beauty, service + wow

Posted Apr 18, 2016
Pros: Charming and eccentricly laid out. Interesting religious art. Excellent service by very competent staff.
Cons: Fans for the rooms without windows.
Location: The hotel is wonderfully situated in Cusco's colonial district.
The Aranwa boutique hotel has this going for it: Location, location, location. Excellent, friendly, competent and caring staff. Charm and beauty and lovely rooms Great breakfast Superlative service Incredible art on display. I loved this hotel. The hotel is 3 blocks away from the main plaza and within walking distance of most of Cusco's charms. One thing: the lower-priced rooms do not have window access to the outside (their windows look out onto the passageways. If air circulation is important to you, upgrade. Be forewarned though that the windows open on to busy streets and the traffic can be noisy. We spent two nights in a room which had a window that opened onto one of the many courtyards. That suited us entirely. .
Comment from Hotel Management
Apr 21, 2016 by Romy , Hotel Management
Dear Mrs/Mr. Lovetotravel Thank you very much for having chosen the Aranwa Cusco Boutique Hotel for your holiday here in Cusco. We are delighted to hear that you enjoyed your holidays in our hotel. As we are always doing our best to make our guests stay as comfortable as possible. Your words and compliments to our location, facilities and breakfast are a real motivation for us as it is clear that we could overcome your expectations, which is our main goal. The Hotel is a colonial mansion of the XVI century therefore some rooms overlook the interior and other outside but each room has its own charm, We hope to have the opportunity to welcome you back in the near future to our Hotel and provide you memorable experiences. Best regards, Romy Diaz León Hotel Manager
2 out of 5
Recommended
for Everyone
by A verified traveler

Never again!!!

Posted Jan 31, 2016
What a waste of my money!!! Rip off...should be reported to tourism bureau
Comment from Hotel Management
Feb 6, 2016 by Hotel Manager , Hotel Management
Dear Mr. Traveler We really apologize for this situation, but unfortunately we have no details of what might happen and as you can see all the comments are positive, is a pity for us to hear all this, we always try to help passengers and make their stay the best, and we taking this as an opportunity to improve. Best regards, Romy Diaz Leon Hotel Manager
3 out of 5
by A verified traveler from Mexico

Great location, lacking in service and updating

Posted Aug 18, 2015
Pros: Bathrooms
Cons: Smell, rugs, decoration, service.
Location: Plaza de armas, restaurants, cathedrals, shops.
The hotel has a general stuffy smell from old carpets. The rooms are decent, in my opinion the decoration is more tacky than eclectic, and there are paintings and sculptures of saints EVERYWHERE (can be a pro or a con). The bathrooms are nice, with heated floors and towel racks, but service is really what lets this hotel down. The front desk staff was extremely rude in accommodating requests, and on our final night they mistakenly called our room at 4AM only to go on and on about why they had mistakenly called in the first place. For a bit more money I would recommend the JW Marriott.
Comment from Hotel Management
Oct 6, 2015 by Mr. JP , Hotel Management
Dear Mr.JP Thanks for your time. Aranwa is a very ancient XVI century biulding remodelated into a beautiful Hotel.Each passanger has their own point of view about the infrastructure -service.We have an incredibles comments, we never ever get any complain about the service. All my best, Romy H.Mana
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft Lauderdale

Fantastic!!

Posted Jun 15, 2015
Pros: Very clean, courteous staff, very elegant and close to the mani plaza
Cons: none
Location: Visit the main cathedral, coricancha.
The hotel was great; it was very elegant, clean and the staff was always so very helpful and courteous. The rooms were very clean. I would recommend staying here in a heartbeat.
Comment from Hotel Management
Jul 1, 2015 by Ms. Cynthia , Hotel Management
Dear Ms. Cynthia It was a pleasure for us to serve you and of course to see you felt very comfortable here. The magesty of our place is really what we also consider a treasure and that inspire us to keep improving our service for you. Just like you mention the hotel elegancy is based on the museum decoration. As well the rooms comfort ability are a very special plus to all you need. Thanks for the recommendation and we hope you to come back soon. All the best, Romy Diaz Leon Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2015
Great hotel it's small and quiet. The staff was very friendly and accommodating. They allowed us to store our luggage for a few days. The room was very nice and larger than expected.
Comment from Hotel Management
Jul 1, 2015 by Mr. Traveler , Hotel Management
Dear Mr. Traveler Even it is a small place the quality is reflected on the staff work. Our storage service is free and of course we take care about everything you need to leave during your other itineraries. Thanks for your preference, and wishing you the best All the best, Romy Diaz Leon Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great hotel, great location!

Posted Jun 1, 2015
Pros: See above.
Cons: Nothing, it was a great experience.
Location: Nearby attractions: great restaurants (Chicha), the Chocolate museum, walking distance to San Pedro and San Francisco markets.
A friend and I stayed at the Aranwa-Cusco twice during our recent trip to Peru. The rooms were clean, modern and very comfortable. The staff was amazing, very friendly, spoke English well and always willing to give you a restaurant recommendation, offer you a cup of Coca tea, store your luggage or order a cab for you! I would definitely recommend this hotel to friends and family traveling to Peru.
Comment from Hotel Management
Jun 4, 2015 by Ms. Abby , Hotel Management
Dear Mrs. Abby We really appreciate your preference about the hotel and of course we will expect for you as many times as you want. Just like you mention the staff is very friendly and well prepare always ready to give you the best service and serve you any time. For the altitude issue, we have a free hot drink station like coca tea, muña wich ones help you a lot during your stay. The strategic location we are in makes you can be closer to everthing you need and of course close to a lot of places just like you mention before. It was really a pleasure to get you here with us and we hope you come back soon. All the best, Romy Diaz Leon Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Beautiful

Posted May 27, 2015
Pros: sitting area, bathrooms. decor in rooms and public areas
Cons: sitting area in rooms
Location: central to Plaza de Armas, and main part of town
Stayed 2 nights, such a stunning place! Beds are luxurious, baths are heavenly-multi-head shower, whirlpool tub; the sitting area near the tea was a daily respite offering a quiet light-filled seat to read or meet fellow travellers, or just sip tea. The crystal chandeliers casting prisms of light throughout the halls at night are amazing, too! enjoy.
Comment from Hotel Management
Jun 2, 2015 by Mrs. Helen , Hotel Management
Dear Mrs. Helen Thank you very much for your comment about the hotel despite of if is not a huge hotel, is very acoomodating place to stay in. The public areas are also a good option for interaction and sharing moment, out out door dinning as well makes the perfec combination. Hopping you to come back soon. We wanr to wish you the best. Best regards, Romy Diaz Leon Hotel Manager
5 out of 5
Recommended
for Everyone
by R.J. from Florida

A welcome retreat

Posted Aug 11, 2013
I can't say enough good things about this facility. Luxuriously appointed, on a quiet street and superbly attentive staff. The rooms are beautiful though a little small. Every element of the operation is geared to facilitating the tourist; even breakfast is served at five A.M to accommodate those off early for Macchu Piccu. As well appointed a retreat as any I've ever found.