Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wayne,NJ

Beautiful gemstone

Posted Nov 7, 2015
Absolutely beautiful hotel in the middle of Cuzco. Great staff very spacious rooms and truly gourmet restaurant . Will recommend for anyone who is planning to visit this high altitude town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Beautiful hotel in the centre of old Cusco

Posted Sep 7, 2015
Pros: Everything from staff to food to comfort to location to cleanliness
Cons: A workout facility would top it off
Location: Centrally located close to markets, stores, restaurants, squares, museums
We have stayed in wonderful hotels around the world and the Belmond Palacio Nazarenas ranks with the best. We were travelling with our children and 11 month old grandson (7 of us) and the staff to a person were the friendliest and most helpful we have ever encountered. They were warm and knowledgeable and any requests were dealt with immediately and efficiently. We had suites which were spacious, spotless and modern. The hotel is well located in the centre of old Cusco and is an easy walk to many attractions. The food at the hotel was also excellent - fresh and delicious. The pool area is quiet and perfectly maintained. Easily among the finest hotels we have ever stayed in for an all round experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2015
Buena pero carta de comida a la habitación muy limitada
5 out of 5
Recommended
for Families
by A verified traveler

Vale cada centavo!

Posted Jun 24, 2015 on Hotels
O serviço é maravilhoso. Todo o staff é uma super solícito. O quarto super aconchegante. O hotel é bem localizado, perto de quase todas as atrações do Centro. Vale muito a pena!
Comment from Hotel Management
Sep 5, 2015 by Ximena, Hotel Management
Thank you for your comment! Best Regards, Ximena Luna Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico df

Debes estar min 3 noches en Cusco

Posted Jun 22, 2015
Lo mejor es su gente, excelente intalacion y superubicada Recomendable
Comment from Hotel Management
Jun 30, 2015 by Ximena, Hotel Management
Estimado desde mexico df, Muchas gracias por destacar a nuestros colaboradores, efectivamente son los que generan que Palacio Nazarenas sea encantador! Lo esperamos prontamente. Saludos cordiales, Ximena Luna Front Office Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Wonderful experience in Cusco

Posted Jan 11, 2015 on Hotels
Terrific property and staff.
Comment from Hotel Management
Jul 18, 2015 by Ximena, Hotel Management
Dear, Thank you for your comment. Best Regards, Ximena Luna Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SP, Brasil

Hotel maravilhoso. Muito bem localizado.

Posted Sep 16, 2014
Simplesmente inesquecível. Recomendo sem medo. Perfeito .
Comment from Hotel Management
May 14, 2015 by Ximena, Hotel Management
Estimada Cristina, Gracias por comentar sobre su experiencia. Saludos cordiales, Ximena Luna Front Office Manager
5 out of 5
Recommended
by N. Arriola from Paris

Fantastic Experience

Posted Jul 22, 2014 on Hotels
Incredible place! The service staff are really curtoise, food is great, the only small detail was the coffe machine in the room, not easy to use. The room was really nice and comfortable.
Comment from Hotel Management
Jul 18, 2015 by Ximena, Hotel Management
Dear N. Arriola, Thank you very much for you review. Great to read that you had a lovely experience, I took note of your coffe machine comment. Best Regards, Ximena Luna Front Office Manager
5 out of 5
Recommended
for Everyone
by Grace and Max from West Australia

A World Apart

Posted May 8, 2014
Pros: Everything from location to food.
Cons: Nothing.
Location: The hotel was central and you could walk to main square for shopping and eateries.
This is the most beautiful hotel. Our room was huge and the bed was very comfortable. Everything was catered for even a heated floor in the huge bathroom. Quality toiletries provided, free soft drinks, coffee and snack food along with Pisco sour ingredients. Wish we could have stayed longer.
Comment from Hotel Management
May 14, 2015 by Ximena, Hotel Management
Dear Grace & Max, Thank you for taking the time to share your experience. We hope to have you back with us soon. With warmest regards, Ximena Luna Front Office Manager
5 out of 5
Recommended
by Jelle from Cape Town

Great hotel

Posted Apr 19, 2014 on Hotels
Everything perfect! Great location close to the main plaza.
Comment from Hotel Management
Jul 18, 2015 by Ximena, Hotel Management
Dear Jelle, Thank you for your comment. Best Regards, Ximena Luna Front Office Manager