Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Bem Central próximo de tudo

Posted Sep 11, 2016
Excelente localização, bom atendimento, boa limpeza. Próximo de todo o centro histórico
4 out of 5
by A verified traveler

Otimo Hotel

Posted Jun 16, 2016 on Hotels
Hotel muito bem localizado. Funcionários muito educados. Café da manhã bem servido e com início as 5 da manha. O quarto não possui ar condicionado.
Comment from Hotel Management
Jul 1, 2016 by Evelin, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Evelin Chalco Hotel Manager
3 out of 5
by A verified traveler

Staf nota 10!

Posted Jun 3, 2016 on Hotels
Muita atencao do staf. Tivemos um problema com uma greve e resolveram tudo prontamente.
Comment from Hotel Management
Jul 1, 2016 by Evelin, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Evelin Chalco Hotel Manager
5 out of 5
by Margara from Montevideo

La mejor ubicacion

Posted May 31, 2016 on Hotels
Excelente ubicacion y servicio del personal
Comment from Hotel Management
Jul 1, 2016 by Evelin, Hotel Management
Estimado huésped: Muchas gracias por compartir su experiencia en nuestro hotel Casa Andina Cusco Plaza. Tenga la seguridad que saber de sus impresiones es muy importante para todo nuestro equipo. Me da gusto saber que estuvo satisfecho en cuanto a las instalaciones y la atención recibida. Sin duda, es fundamental que se cumplan con los estándares de servicio para crear excelentes experiencias de viaje. . Esperamos recibirlo en una nueva oportunidad Atentamente, Evelin Chalco Gerente de hotel
3 out of 5
by Denise

Posted May 28, 2016 on Hotels
Comment from Hotel Management
by Evelin, Hotel Management
Estimado huésped: Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel Casa Andina Plaza. Me complace saber de tan buenos comentarios respecto a la atención de nuestro equipo, así como las instalaciones del hotel. Esperamos tener la oportunidad de recibirlo nuevamente. Saludos cordiales, Evelin Chalco Gerente de hotel
4 out of 5
by A verified traveler from SLC, UT

Love this Hotel

Posted May 18, 2016
Pros: Staff. Style. Comfort.
Cons: Room size.
Location: SO MUCH. lots of shopping, restaurants, street vendors, tour guides, cathedral tours, cafe's, etc. Love Cusco!!
I loved my stay at Casa Andina. The staff was over the top helpful and very friendly. Nice rooms, comfortable beds, clean bathrooms, GREAT location - just a blocks walk to the Main Square of Cusco.
Comment from Hotel Management
May 24, 2016 by Evelin, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. I am sorry if you felt uncomfortable with the size in the room, so I very much regret the inconvenience I would like to mention that we check with the manager department will take immediate action to correct this matter. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Evelin Chalco
5 out of 5
by Tito from México ciudad

Excelente

Posted May 15, 2016 on Hotels
Excelente hotel
Comment from Hotel Management
by Evelin, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Evelin Chalco Hotel Manager
4 out of 5
by A verified traveler from Santa Cruz

Great location, nice staff

Posted May 14, 2016
Pros: The excellent staff! Their service was exceptional. From the laundry service to the housekeepers to the desk staff all were very helpful and friendly
Cons: Breakfast was not as good as other hotels.
Location: Several historical sites, high end alpaca stores and good restaurants within walking distance on flat ground.
This hotel is located on block from the Plaza de Armas near the Plaza Regocigio. It's modern streamlined interior is a refreshing contrast to the bustle of downtown Cuzco. The staff speak English and are very knowledgeable and helpful. A good choice for a single woman traveler or anyone worried about problems with altitude sickness (have an elevator).
Comment from Hotel Management
May 24, 2016 by Evelin, Hotel Management
Dear guest, Thank you for taking the time to share your feedback regarding your experience at our Casa Andina Classic Cusco Plaza. I very much regret that we did not meet your expectations and we truly hope that you can accept my sincere apology. Regarding the breakfast, I believe important to mention you that Our Classic hotels are comparable to 3 star hotels which offer the basic services that every traveler seek. However, be sure that we have took into consideration your feedback as it will definitely help us to improve. We truly hope that you can give us the opportunity to serve you better. Sincerely, Evelin Chalco Gerente de hotel
4 out of 5
by A verified traveler from Dakabin, Qld, Australia.

Nice hotel, Great Central Location

Posted May 14, 2016
Pros: Location and cleanliness.
Cons: Something to reduce the noise from the hallways. Perhaps some plants, as the floors are tiled.
This hotel is in a fantastic location. It has modern facilities, and is kept immaculately clean. The only minor negative is that the hallways are tiled and the noise carries to the rooms. Being so central to Plaza de Armas, easy access to all that Cusco has to offer is within walking distance. Many restaurants, artisan markets, travel agents and laundry services are only a couple of minutes away.
Comment from Hotel Management
May 25, 2016 by Evelin, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. I very much regret the inconvenience presented with the noise. I would like to mention that we have placed double glass windows in all of our rooms facing in order to reduce the noise problem to the minimum. We truly hope that you can give us the opportunity to serve you better. Sincerely, Evelin Chalco Gerente de hotel
5 out of 5
by A verified traveler

クスコで安心して泊まれるホテル

Posted May 9, 2016 on Hotels
1泊して2日目に荷物を預けてマチュピチュに1泊2日で観光に行き、戻った後再度宿泊しました。 クスコの中心地にありカテドラルが近く便利なホテルです。 空港との往復も格安で手配してくれます。 クスコは高山病になる可能性が高い場所ですが酸素ボンベも準備しています。
Comment from Hotel Management
by Evelin, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Evelin Chalco