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Reviews of Casa Andina Premium Cusco

4 out of 5
Casa Andina Premium Cusco
Plazoleta De Limacpampa Chico - 473, Cusco, Cusco

Reviews

9.0

Wonderful

Rating 10 - Excellent. 546 out of 876 reviews" "
Rating 8 - Good. 238 out of 876 reviews" "
Rating 6 - Okay. 67 out of 876 reviews" "
Rating 4 - Poor. 17 out of 876 reviews" "
Rating 2 - Terrible. 8 out of 876 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Parin, Santa Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a unique colonial history. It has multiple patios ( courtyards ) to enjoy the outdoors. Great quality breakfast buffet. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gisella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The rooms are very nice, clean and comfortable. The staff is very nice and always ready to help. It is also conveniently located very close to the main plaza and Cathedral (Plaza de Armas).
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really beautiful and extremely well located. I stayed with my husband and three kids and got two connecting rooms with plenty of space for everyone. Breakfast was very good and they gave us a box breakfast the day we left on a tour before breakfast started. Highly recommend!
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a base in Cusco. Plaza del Armas only a five minute walk away to the center of Cusco. Service impeccable. The staff very helpful and friendly, There are no elevators, so if you have troubles with stairs request a room on the first floor. We made great friends with Marcos at the front desk, and Roger in the bat area. Always helpful giving suggestions on what to do in the area.

10/10 Excellent

Ajay, Scotch Plains

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us to the Presidential Suite . Very nice. Provided boxed breakfast for a 4 am tour. Friendly and helpful staff. Good location near Historic Town center.
Stayed 2 nights in Feb 2024

8/10 Good

Ajay, Scotch Plains

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel in Cusco. good location, walkable to historic city centre. Good buffet breakfast that opens at 5am. They even provided a boxed breakfast at 4 am . Well appointed and comfortable rooms . Helpful staff. Note that you will have to climb stairs if room located on second floor. Wish there was a fan in the room for air circulation.
Stayed 1 night in Feb 2024

8/10 Good

Sherri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the historic center. Friendly and professional staff. Spacious room, comfortable beds. Convenient, quiet, wonderful breakfast. They even offered oxygen if needed on your first day at altitude. Our only shortcoming was the 5 minutes it took for the shower to get hot. We would definitely stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of the Casa, the size of my suite and all the amenities. Friendly and attentive staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in the heart of it all. It is walkable to everything and the food offered at the hotel is excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing professional and welcoming staff. Always offering to go above and beyond. A truly seamless experience and would love to come back again. Only note is the the bathroom drain maybe we clogged which created some minor flooding in the bathroom outside the shower.
Stayed 1 night in Jan 2024

10/10 Excellent

Anna

Stayed 1 night in Jan 2024

10/10 Excellent

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mercedes

Stayed 3 nights in Dec 2023

10/10 Excellent

Amarjyot Singh, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jason van den

Stayed 4 nights in Dec 2023

8/10 Good

Bianca

Stayed 3 nights in Dec 2023

10/10 Excellent

Amarjyot Singh, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Dec 2023

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall service was very good. Staff was very friendly and accommodating. Breakfast was excellent. Three blocks away from main square, convenient Location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay. Staff is so kind and helpful. The room was very comfortable, bathroom was nice. Would absolutely stay here again, it was very close to so many things
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay in Cusco! The staff is very helpful and responsive. The provided breakfast is great. The hotel is really in wonderful location for dining options, very walkable, safe and quiet, plus easy shopping. We loved the charming quality of this place and the comfortable rooms.
Stayed 5 nights in Nov 2023

6/10 Okay

Fengqi

High price but not worth it
Stayed 1 night in Nov 2023

10/10 Excellent

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with inside plaza’s. The foundation is Inca built which makes it even more interesting. Staff are courteous, polite and extremely helpful. The breakfast, which is included, is incredible! They offer both traditional and Peruvian dishes. The options are numerous and everything taste extraordinary! The hotel sits in the middle of town and therefore assessable to many tourist attractions. We truly enjoyed our stay there. Note that we went in October which was cool. The rooms do not offer AC, only a fan which was all we needed. Something to take note of if your traveling in their hot months.
Stayed 3 nights in Oct 2023

10/10 Excellent

henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Armin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most perfect hotel you can stay while in Cusco, if you ask me! The staff went above and beyond, always; the rooms were pristine, very clean bathrooms, and a beautiful court yard with a wonderful restaurant and bar. Two notes, however, that are not really anything bad about the hotel itself, but just things to consider. 1. There is a lovely courtyard in the front (outside) of the hotel. During the nights we spent there, our room had direct view/access to the outside. Considering there are many bars around, sometimes drunk people may be walking by, and they can be Very loud at times. Since the hotel (or at least, our room) did not have AC, we had to keep the windows open, so the noise would come through. 2. Beware of Eggs! I noticed pretty much everywhere in Peru, they don't always cook the eggs all the way through in omelettes or other egg dishes. This may cause some upset stomachs, so just be aware.

10/10 Excellent

Shiau Ling

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect stay
We enjoy the stay very much . Location is easy to walk around and it nice walk to central. The interior of the hotel is nice . Breakfast is good. We have the room with 3 beds, it roomy and very comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Duncan

Stayed 1 night in Sep 2023

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, happy to choose here, definitely will come back again. High recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Luz Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service at lobby , everyone was so helpful. The rooms, Amazing!! Breakfast buffet, AMAZING and DELICIOUS, really enjoyed the omelet station . Would definitely stay again, a great experience PS: the lobby smelled great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Loved EVERYTHING about this hotel. Clean, safe, friendly staff, beautiful spaces, comfy beds, great location, yummy and complimentary breakfast. I stayed at another high end hotel in Cusco on the front end of my trip and Casa Andina Premium was better by far. Will definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Jin Kun Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2023

4/10 Poor

Vickie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The breakfast was good, above average. But I got food poisoning after the dinner in the hotel and last night, it ruined my trip. The fire alarms on the ceiling in the room blinked very bright all night
Stayed 2 nights in Aug 2023

10/10 Excellent

Oriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bad check-in but after that everything is OK
Check-in wasn't a pleasant experience. We arrived at midnight and the front desk staff didn't hesitate to greet/welcome us. He didn't spear a smile during the checking-in process. We booked a triple-bed room for a family of 4, including 2 teenage girls, they can defiantly share a bed. But he insisted to charge us $50 per night so $100 for a 2-night stay. We paid and still no smile on his face. During our stay, we found EVERY staff is great and their service is totally worth the money. But not that front deck dude. The hotel is located in the center of the historical area, convenient but yet feel safe to walk around even late at night. Great deco in the hotel and the room, but the bathroom is really small. Awesome breakfast and great service staff. Recommend this hotel!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ngan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this particular location and it was still wonderful. It is close to the plaza and very safe. It felt like a boutique hotel and the decorations stayed true to the local area. The courtyard was very pretty and a nice place to unwind. The room was on the small side but clean and the beds were comfortable. I enjoyed the breakfast especially the fresh juices. We traveled with our toddler twins and one of them love Snoopy. On the last day they presented our sons with 2 canvases of Snoopy including paint brushes and paint to finish the portraits. It was a very sweet gesture. If you’re going to Cusco this should be on your list to consider.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kristi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

shirin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & helpful staff.. loved my stay there.. Thank you🙏
Stayed 1 night in Jul 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Vaishali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Vaishali

Stayed 4 nights in Jun 2023

10/10 Excellent

BELFUG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we loved this place. Its very close to the center. Nice breakfast with options
Stayed 2 nights in May 2023

10/10 Excellent

Malak

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wow! Super impressed. Amazing and kind staff. Delicious food. Clean hotel. I legit can’t say enough amazing things about this place 10/10 one of the best hotels I’ve ever stayed at and this is my 27th country I visited.
Stayed 4 nights in May 2023

10/10 Excellent

Mykyta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Jim

Stayed 1 night in Apr 2023

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great, location is good, overall it is a very pleasing experience
Stayed 2 nights in Mar 2023

10/10 Excellent

Shailaja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service! We were in awe of the kind accommodating staff! If we came back we would stay here.
Stayed 3 nights in Mar 2023

10/10 Excellent

Marianne

Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Peru traditional. No exercise facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Ayran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in and out of thos hotel a few times around different tours (Inka Trail 4d trek, etc) and the front desk staff was always accommodating and helpful no matter the hour. They kept our luggage safe while we did the Inka Trail hike. Location to the historic center is easy walking distance and always felt safe. Would recommend
Stayed 2 nights in Dec 2022

10/10 Excellent

Gurupdesh

10/10 Excellent

orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel ,very cozy and very clean.
Stayed 3 nights in Nov 2022