Balcony view
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Reviews of El Virrey Boutique Hostal

3 out of 5
El Virrey Boutique Hostal
Portal Comercio 165 Plaza De Armas, Cusco, Cusco

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 200 reviews" "
Rating 8 - Good. 64 out of 200 reviews" "
Rating 6 - Okay. 25 out of 200 reviews" "
Rating 4 - Poor. 4 out of 200 reviews" "
Rating 2 - Terrible. 6 out of 200 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great balcony overlooking the square.
Stayed 2 nights in Apr 2024

6/10 Okay

Ruby March

Traveled with group
Liked: Cleanliness
Room is very small for the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about this property is that it is right in front of the main square in Cusco. Get the room with a view to the square. It has a balcony with awesome views.
Stayed 1 night in Jan 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so charming! Beautiful facility, right on Plaza de Armas - easy access to everything tourists/visitors may need. We had a wonderful time on our visit to El Virrey.
Stayed 1 night in Jan 2024

10/10 Excellent

ROBERTO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed very comfortable. Hot water in the shower. Just in front of plaza the armas. Just a recommendation if your sleep is light use earplugs just for the front rooms. Because nightlife is wild.
Stayed 5 nights in Dec 2023

2/10 Terrible

Karina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We chose this property due to its location right in front of plaza de Armas. The staff seemed a bit odd, and not very friendly. Everything seemed tolerable until I got severely beaten by what seem to be bedbugs and fleas!!! I immediately notified the staff, and they switched us to another room in the middle of the night, but I was leaving for a tour very early in the morning, and so I left that morning with my body covered invites, and when I came back, we simply decided to leave this dirty and old hotel! The staff cooperated as far as releasing us without having to pay for the stay, but did end up spending extra money in a doctor and medications as the bites were extremely uncomfortable. The hotel refused to help compensate for the inconvenient and helping perhaps pay for the medical expenses. Please if you want to have a great time and not get bitten by nasty bugs please reconsider before booking El Virrey Boutique!!!!
Stayed 4 nights in Nov 2023

8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has some room for improvement. Other than that everything ok. Reminder: its a hotel, not a hostel.
Stayed 3 nights in Oct 2023

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice quiet local hotel. Staff is excellent and it's very quiet considering its in the center of town
Stayed 4 nights in Sep 2023

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para empezar a conocer Cusco, muy céntrico y con una excelente atención .

10/10 Excellent

Chiao Wei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It’s great place to stay and being a hub for exploring a Cusco and its surroundings. We stayed three nights here. It’s at the best location of the city-main square. All the restaurants are easily accessible. And tour companies are nearby so it’s easy to go for day tour. Before we left for Machu Picchu we left our big luggage in the hotel for two nights and they had no problem at all. We are grateful for that. It’s in the city center so we didn’t expect a big room. But actually it’s big enough for three of us and luggage our room doesn’t have a view of the square but I’m glad that. Because the square can get quite noisy during the day until late night (actually whole night). Heater and bathroom and shower everything works very well.
Stayed 3 nights in Sep 2023

6/10 Okay

Albertus

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Mariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Fidel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

maria c

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location!!
Stayed 1 night in Jul 2023

10/10 Excellent

Sherly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best location ever just in front of Main Square.
Stayed 5 nights in Jun 2023

10/10 Excellent

Linng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was accomodating and helpful. The location is really everything, you are right in the middle, travel around the area was easy. If you get lost just walk to the cathedral
Stayed 2 nights in Jun 2023

6/10 Okay

Mayra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The lady at the front desk was very reserved and quiet. I let her know we were celebrating our 12th anniversary and told her I was willing to pay for them to have chocolate covered strawberries with champagne and she never contacted me. They didn’t even leave us a happy anniversary note. Maybe I expected more from them because from previous hotels they were all and above making us feel welcome. The location is great but be prepared to hear the noise of cars and people all night.
Stayed 4 nights in May 2023

6/10 Okay

Yasunobu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación todo muy limpio muy amables me volvería a quedar sin pensarlo gracias.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y la amabilidad del personal especialmente de la cafetería.

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and staff is friendly, however since it is next to plaza de armas it is very noisy at all hours of the day and hard to sleep.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jesus, OAKLAND

Stayed 2 nights in Oct 2022

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Good location. Old skool.
Stayed 1 night in Oct 2022

10/10 Excellent

Martin, Salinas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, they were amazing
Stayed 2 nights in Sep 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at Cusco
Stayed 1 night in Sep 2022

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location overlooking main square (plaza de aromas). Incredibly helpful staff. Room was big and well appointed.
Stayed 1 night in Aug 2022

10/10 Excellent

ANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Ramon, Westbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen in the kitchen was amazing. Super helpful and attentive.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ramon, Westbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. In the middle of everything, friendly staff.
Stayed 4 nights in Jul 2022

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, the Plaza de Armas across the street, beautiful view.
Stayed 5 nights in Jul 2022

2/10 Terrible

Negin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property is its location.
Stayed 3 nights in Jul 2022

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is central and very close to the best restaurants, shopping and pick-up/drop-off point for tours. Room and bathroom are very small, tight corners, and internet in room is dismal. Buy your own data plan for full coverage. Breakfast service is nice. Server makes your fresh eggs to your liking. Front office staff are friendly and helpful. Overall fair value for money.
Stayed 4 nights in Apr 2022

10/10 Excellent

Lawrence, Center

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2022

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly. We had a beautiful view of the Plaza de Armas during Christmas. Easy to walk to food, shops, and the historical section of Cusco. Wonderful stay for the whole family.
Stayed 1 night in Dec 2021

10/10 Excellent

NICOLASA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view
Stayed 1 night in Nov 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Annemae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. All of the staff were great!
Stayed 5 nights in Sep 2021

6/10 Okay

Kris, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great location. Only negative was noise level...not from outside but from other guest rooms. Floors aren’t carpeted and with walls are thin so they magnify every noise.
Stayed 5 nights in Mar 2020

10/10 Excellent

Tom, Poulsbo, Washington, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the Plaza de Armas. Walking distance toso many things in the historic area.
Stayed 1 night in Feb 2020

6/10 Okay

YZ

Traveled with family
Liked: Amenities
Great location, with a balcony viewing the Central Park. convenient shopping and dining. room was old, and very code, stove could not warm a lot. Shower was cold water the first day, and got a bit warmer the next day.
Stayed 2 nights in Feb 2020

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel and fair price.
The hotel is clean, he rooms are quite comfortable. The wifi is good. There was a water shortage on the 2nd day but it was fixed. All in all good stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Frances, New Orleans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, this place has the perfect location in Cusco. Right in front of the plaza. Everything is walking distance. Can’t get lost.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must-stay
We were crazy about this hotel. It is a small hotel but very pretty inside. Gorgeous wood floors, very comfortable rooms. The best part was the balcony with an amazing view. Breakfast was a little underwhelming but sufficient. Staff was friendly. Would absolutely recommend.
Stayed 1 night in Jul 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cusco hotel
Great breakfast with attentive service. Left luggage with desk overnight after checking out to go to Machu Picchu with no problem or extra charge. Definitely recommend
Stayed 2 nights in Aug 2019