Get an overview of this hotel3-star hotel, walk to Stadium

Location

Situated in the mountains, this hotel is within a 5-minute walk of Las Termas and Stadium. Putucusi and Aguas Calientes Hot Springs are also within 5 minutes.

Hotel Features

Along with a restaurant, this hotel has a 24-hour front desk and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff.

Room Amenities

All 24 rooms offer free WiFi, room service, and LCD TVs with cable channels. Guests will also find rainfall showerheads, safes, and showers.

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3.5 out of 5
65% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
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3 out of 5
by
Posted Dec 17, 2015
sssssssssssssssssssssssssssssssssssssshhhhhhhhhhhhiiiiiiiiiiiiiitttttttttttttttttt
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Great location

4 out of 5
by from texas
Posted Nov 7, 2015
Pros: Employees, near shopping, near transportation
Cons: Update, remodel just to keep up with pace but nothing wrong with what they had
Location: Shopping, train, walking distance, close to restaurants
Awesome employees, best in the place, Dan Elias, he was a wonderful kid and went the extra mile for anything we asked, no question went unanswered, nothing he didn't do for us, this kid was wonderful
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Basic hotel near bus stop

3 out of 5
by
Posted Oct 27, 2015
Pros: Close to town, good breakfast.
Cons: Showers need hot water, elevator is desperately needed.
Location: There is a small archaeological site :)
We ended up staying here after trouble getting back on the train to Cusco, the shower was lukewarm, the room was stinky (though it could have just been us after the trek) and there is no elevator. After an exhausting hike, we weren't picky, but my husband and I were put in a room two twin beds on the sixth floor. Our card was charged three times and we still had to pay them in cash, we are still trying to get the money back...
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Convenient hotel next to the train station.

3 out of 5
by from California
Posted Dec 31, 2014
Pros: walking distance to our trip to Macchu Picchu
Location: Walking distance to the bus to Macchu Picchu, and throughout the city, which is not too big, and the restaurants.
There was a smell of urine in our room, as soon as we got in the room, and the walls are so thin, that you could hear the people dragging furniture or luggage. The staff, was very helpful, and very attentive.
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Close to railway station

3 out of 5
by
Posted Dec 14, 2014
Pros: Very close to railway staqtion.
Cons: Hot water system needs omprovement.
Location: Everything in the walkable distance.
This is a small hotel located very close to railway station. Room was in the second floor and convenient. There was no hot water and we complained to receptopn staff. They fixed on second day of our stay. Otherwise that was a comfortable room.
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Nice Appearance but hard beds

3 out of 5
by from California
Posted Sep 15, 2014
Pros: They happily stored our suitcases so we could go to Machu Picchu without toting luggage.
Cons: they need new mattresses and more guest-friendly policies
Location: right by train station--everything is nearby--the hot springs, the bus to Machu Picchu, many shops and restaurants
The hotel is very nicely designed and clean. My bed was very old and hard and uncomfortable. For some reason their VISA credit card system went down and I was asked to pay cash for our three rooms. I scraped together dollars but they refused the cash because the bills were worn. The hotel was unsympathetic and inflexible about this. I had to spend an extra hour walking a quarter mile to an ATM to withdraw cash to pay them, and missed a trip to the hot springs because of that. Don't drink the "herbal" tea--it contains coco which is mild stimulant and will keep you awake. My brother stayed at Plaza Andina overlooking the river and he had a much better experience.
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A real treat after the Inca Trail

4 out of 5
by from Nevada
Posted Aug 4, 2014
We were delighted by this hotel, we thought it was a good deal in an expensive town. The showers were hot and the included breakfast was pretty good. The bed was comfortable, and although it was pretty noisy outside our room, we slept great here.
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Forgot to pick us up

3 out of 5
by from brisbane
Posted Jul 16, 2014
Pros: Close to the train station
Cons: Need to be prompt with the pick up.
Location: Close to the train station.
Not a good experience. Hotel pick-up was confirmed but did not turn up.
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Excellent!

5 out of 5
by
Posted Jun 29, 2014
Pros: Quiet, clean, reasonable rates, and location.
Location: I actually kind of liked this town. Good shopping and the restaurants were not bad. Very convenient!
Loved this place. Very quiet, clean, and friendly staff. We were on the 4th floor and were able to open the windows for a nice breeze.
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Very close to train station.

3 out of 5
by from dungog
Posted Jun 12, 2014
Pros: Cleanliness
Noisy but what can you expect right near the train station. The convenience was worth it. A short walk to buy he bus tickets for Mach Pichu.
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Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary. This Machu Picchu hotel also offers tour/ticket assistance, multilingual staff, and room service (during limited hours).

Hatun Samay has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 24 
  • Number of floors - 5 
  • Free breakfast 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas (fines apply) 
  • Multilingual staff 
  • Luggage storage 
  • Restaurant 
  • Year Built 2013 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Access via exterior corridors 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Rainfall showerhead 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

This hotel has a restaurant on site.

Room service (during limited hours) is available.

Breakfast

Start your day with a free buffet breakfast, available daily from 6 AM to 10 AM. You can order a meal from room service during limited hours.

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is 18

Check-out

Check-out time is 9 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

24-hour check-in

No pets or service animals allowed

Noise-free rooms not guaranteed

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hatun Samay
  • Hatun Samay Aguas Calientes
  • Hatun Samay Hotel
  • Hatun Samay Hotel Aguas Calientes
  • Hatun Samay Hotel Machu Picchu
  • Hatun Samay Machu Picchu

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Alcohol is not permitted at this property.