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Reviews of Inkayra Hotel

3 out of 5
Inkayra Hotel
Av Ejercito 270, Cusco, Cusco

Reviews

5.4
Rating 10 - Excellent. 1 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 11 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 6 out of 29 reviews" "

5.6/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Miroslaw

Liked: Cleanliness
It is a hotel with the basic services, staff with very limited English, however, very nice and helpful. It is clean, breakfast every morning. If you need a place to sleep and take a shower this place will fulfill your expectations. 15 minutes walk to city center, wished it was closer.
Stayed 6 nights in Dec 2023

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness
The staff was very helpful!
Stayed 14 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget conscious place, this is it!
If your looking for a budget conscious place that offers a bed and warm shower you will find that here. Staff is friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard amenities nothing fancy but comfortable
The staff are very sweet, they do not speak English but Google translator has been a great source of communication. The hotel is nothing special it is a true 3 star where you will have a clean bed, hot water shower and wifi, not much else. Breakfast consists of a bun and jam which seems to be the typical breakfast as our other hotels have served the same. We have been able to walk to many major areas that we wanted to in the city such as an artisan market, many squares and Choco Museo. All our tour have been able to pick us up as we are close enough to the city center for pick up. Over all good experience.

6/10 Okay

rosa, maryland

Liked: Cleanliness, room comfort
Nice hotel close to shops and restaurants
The surrounds do not look nice but it is safe full of commercial shops
Stayed 4 nights in Aug 2017

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uh, Where do I begin?
Have you ever stayed in a hotel where you were the only person in the entire hotel? That's a bad sign, right? I've stayed in 50+ different hotels in the past 6 months. This place takes home the silver in the Worst Hotel Ever Olympics. They have a computer which they use to store post it notes. That's why I had to explain 3 times that I had already paid for my room in advance. It defies logic how this place continues to turn a profit. Staff was OK, they just went through the motions but generally seemed liked nice people.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos make their hotel look better than what it r
The photos make the hotel look better than what it really is!! No adequate lighting at night, extremely rude customer service and no English speaking. Also no hair dryers like what they stated, no airport shuttle existing, and the front desk couches are tore up and television is so old!! Horrible experience

6/10 Okay

freddie, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like close at center
Experience travel alot so i love see culture of history and fall of water relaximg for wheather so nice

6/10 Okay

esteban , Costa Rica

Disliked: Property conditions & facilities, room comfort
Ok if traveling on a very low budget,
60 usd a night, that is what you get,,, if you are budget conscious then it will be just fine...

2/10 Terrible

Benoit, Québec, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel for tourists, clearly not 3-star hotel
This hotel is on Av Ejercito, it is a highly commercial avenue, with the tram line and lots of garbage on the ground in front of the hotel and the nearby shops. It is not situated in the touristic area of Cusco. You have to walk at least 10 minutes in dirty streets before getting to the Av del Sol. The personnel does not speak English, so they were unable to help us make further trip reservations. The first evening, we had no hot water in the shower. We had to wait until morning to get hot water. The second evening, we had no cold water, so no way to clean or flush the toilet. Not all rooms are the same. We had to visit through 5-6 room before we found one that made sense. Many rooms had mold problems, or were simply not what we needed to lodge 4 people. Fortunately, the beds were clean.

2/10 Terrible

thjung, wilmington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never recommend!
I have never met this horrible hotel. They served poor breakfast and wifi is not available in the room. It is not clean.

8/10 Good

jordy cristhian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Nataly

Llegué y dijeron que no se había hecho la reserva por lo que nunca pude entrar al hotel pero si se hizo el pago.
Stayed 1 night in Nov 2021

2/10 Terrible

DIRCE DE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terror em cusco
NUNCA fiquei em hotel TÃO HORRÍVEL !!! COMO o site coloca esse hotel e avalia com 3 estrelas ??? É PODRE !!! Parece hotel fantasma, local de homicídio!!! Fiqueii apoavorada !!! Um dia antes das 6 da manhã fomis surpreendidos com o recepcionista nos olhando... ele abriu a portta e estava olhando, meu mnarido acordou e o surpreendeu !!! Tire esse hotel do site !!!
Stayed 4 nights in Nov 2019

8/10 Good

Francisco

Liked: Property conditions & facilities, room comfort
Los dueños se portaron increíble, atendieron toda necesidad que tuvimos y fueron muy gentiles. Los chicos que están en recepción dejan mucho que desear puesto que no conocen bien la zona y no resolvieron dudas que tuvimos.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Luciana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno deludente
Guardando le foto ci aspettavamo qualcosa di più, siamo rimasti delusi
Stayed 1 night in Jan 2018

4/10 Poor

Viviana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo molto molto essenziale. Personale inadeguato. Internet non funziona. Asciugacapelli non disponibile.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepcionistas despreparados, café horrível preparado pela própria recepcionista (apenas café simples com pão com manteiga) e local perigoso e sinistro.
Stayed 1 night in May 2017

6/10 Okay

Alejandro, Lima

Liked: Cleanliness, property conditions & facilities, room comfort
Veracidad en la información del hotel
Hotel limpio, cómodo, el personal atento, agua caliente siempre disponible.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel bastante regular
Realmente algo para no repetir muy malo el hotel

8/10 Good

fernando, Lima

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
cuando llegamos no estaban las reservas pagadas en Hoteles.com , un rato incomodo pero fue solucionado

4/10 Poor

Indiana Nick, långt till allt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
det går att sova
strax under ok

6/10 Okay

WALTER

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

WALTER, Costa Rica

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Estadía
Falta mayor limpieza en el hotel, principalmente en los baños. La persona que esta en la recepción le hace falta mayor servicio al cliente. No se pudo adelantar el desayuno unos cuantos minutos ni buscó alternativas.

10/10 Excellent

Jingeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ralph, Tönisvorst

Liked: Cleanliness, staff & service, property conditions & facilities
Cusco im August
Das Zimmer war in Ordnung es gab aber keine Heizung. Da es Nachts schon bitterkalt wurde, musste man sich es zweimal überlegen, ob man abends noch duscht oder zur Toilette geht. Aber das ist in der Gegend hier wohl so. Das Personal ist sehr hilfsbereit. Beim Umfeld bekommt man erst einmal einen Schrecken. Aber für Cusco, wie man dann feststellen muss, ganz in Ordnung. Kann ich weiterempfehlen, wenn man den Mangel der fehlenden Heizung in kauf nimmt. Sonst war alle gut.

6/10 Okay

nico

Disliked: Property conditions & facilities, room comfort
Hotel pas cher, services à sa hauteur
Une seule nuit dans cette hotel une chambre normalement avec 1 lit double et deux lit simple, je me suis retrouvé avec 4 lits simples... Sinon le personnel reste accueillant

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort