Ratings based on 522 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Toronto, Canada
Posted May 24, 2017
Good location. Nice rooms. Oxygen in rooms helped us to sleep well
for Everyoneby A verified traveler from ontario
Convenient locationPosted May 12, 2017
Nice hotel. Small rooms. Bar staff unprofessional.
for Everyoneby A verified traveler from South Carolina
Fabulous hotel in CuscoPosted May 4, 2017
Pros: The staff was extremely friendly and the hotel was the classy and comfortable.
Location: We were in a perfect location to walk to the local sights. Great food and shopping were just steps away.
The staff went above and beyond to make sure our stay was excellent. From the moment we walked in the door to the moment we checked out the service was perfection. We had lots of complimentary extras like tea, water, snacks and friendly advice. We truly felt at home in this beautiful hotel. The spa was amazing and perfect for relaxing after a long day of sightseeing. We will definitely return.
for Everyoneby A verified traveler from Canada
Top Hotel in Historical center of CuscoPosted Apr 23, 2017
Pros: Location, hotel layout with internal courtyard, foyer with fireplace, restaurant, bar, spa, room in top sections.
Cons: maybe more lights, can be somewhat dark in the main foyer and bar area.
Location: cathedral, historical center, restaurants, shops and museum.
Very friendly staff, top quality hotel. Impressive renovation and attention to details... Excellent food, spa and courtyard. All good.
for Everyoneby A verified traveler from fort lauderdale fl
Excellent hotel and staffPosted Mar 22, 2017
we stayed 2 nights, and my flight was for late afternoon on the third day. A very kind front desk person allowed my check out to be delayed till 2pm! This was just one the many upgrades that I received at this very beautiful hotel. I highly recommend it.
for Everyoneby A verified traveler from Florida
Great location and friendly staffPosted Mar 22, 2017
Pros: Everything..the history
Location: In the center of everything
Awesome hotel from the moment you check-in to the time you leave.
for Everyoneby A verified traveler
Great hotel in area.Posted Mar 21, 2017
The hotel was great, beautiful and the staff Well they just out did themselves. Had a great Time
for Everyoneby A verified traveler from San Francisco
Treated like an ElitePosted Mar 2, 2017
I felt like royalty with the way that I was treated. The atomostphere is comfortable, the hotel is luxurious, and the staff are amazing! A great experience.
for Everyoneby A verified traveler from Boston, MA
A gem in the heart of CuscoPosted Feb 26, 2017
From the moment we arrived to El Convento, we were greated by the most friendly staff. They learned our names and greeted us by them every time we came in or out. The hotel is out of this world beautiful! The breakfast is a work of art, the rooms are spotless and the hotel itself is a mixture of old and modern.
for Everyoneby A verified traveler from D
Beautiful hotelPosted Feb 2, 2017
Old monastery renovated in or around 2013. Beautiful grounds. Excellent staff. Great breakfast buffet. Indoor pool is open 24 hours.