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Reviews of Munay Wasi Inn Hotel

3 out of 5
Munay Wasi Inn Hotel
Av Tullumayu 418, Cusco, Cusco

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 2 nights in Mar 2024
Response from RESPONSE on Apr 1, 2024
Hello Elena, Thank you for your comment.

10/10 Excellent

donghao

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, easy to get to historical areas. Staffs are helpful.
Stayed 6 nights in Feb 2024
Response from Response on Mar 2, 2024
Dear Donghao, thank you for your comment, we hope to see you again.

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful . We had a very early Flight home and they packed us a bagged breakfast and left with bellman!
Response from Answer on Jan 26, 2024
Good afternoon Rene,Thank you for your excellent comment, we hope to see you soon!!

10/10 Excellent

Chelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so friendly and go out of their way to accommodate your needs. They ordered pizza for us, made us boxed breakfasts for us when we had early departures, ordered us taxis at a good price….the front desk staff are superb and the breakfast guy made us omelettes to order!
Stayed 3 nights in Sep 2023
Response from Answer on Sep 25, 2023
Dear Chelsey, We are glad to know that you enjoyed your stay with us.

8/10 Good

Dwaymian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, we had a pleasant experience at this hotel. Here are some of the positives we noticed: Firstly, the staff members were very kind and hospitable. They even offered us tea to help with altitude sickness upon our arrival, and this was always available for anyone who wanted more. Secondly, the check-in process was fast and uncomplicated. Thirdly, breakfast was tasty, and there were plenty of options to choose from. Lastly, the beds were cosy, and the rooms were neat and tidy. We were pleasantly surprised by the high service and room quality level, and we would recommend this hotel to others.
Stayed 5 nights in Sep 2023
Response from Answer on Sep 19, 2023
Dear Dwaymian,Thank you for giving us your excellent comment, we are glad to know that you enjoyed our services and facilities.We hope to see you again soon!SincerelyHotel Munay Wasi Inn

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!!
Everyone on the staff was amazing! They were friendly, provided great service, made us feel welcome…. Breakfast was delicious with a large variety of foods and drinks. We had a team of 17 people and they took great care of us. The hotel is beautiful and so are the rooms! Everything tastefully decorated in Inca paintings, carvings, the furniture was so nice. We just loved it all!!!
Stayed 2 nights in Jul 2023
Response from Answer on Jul 24, 2023
Dear RonaldThank you so much for your comments.It was a pleasure to welcome at our Munay Wasi Inn Cusco hotel, we thank you for your good commnets regarding our team, it's a great satisfaction for us to have group of people who could make you feel at home.We hope you can visit us soon!SincerelyHotel Munay Wasi Inn

10/10 Excellent

David

Room size, cleanliness, customer service
Stayed 1 night in Jul 2023
Response from RESPUESTA on Jul 24, 2023
Estimado DavidNos da gusto que haya disfrutado su estadía con nosotros.Espero nos vuelva a visitar pronto!!!Saludos cordiales,Hotel Munay Wasi Inn

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very clean hotel. The beds were comfortable and the rooms were nice. I found the hotel was located near everything, even about a 10 minute walk to where I needed to catch the bus to the train station for Michu Picchu. When I mentioned to the staff that I had to leave really, really early in the morning they had the kitchen staff prepare for me a brown bag breakfast to go. That was really nice. I would definitely recommend this hotel and will still there the next time I’m in Cusco.
Stayed 2 nights in Jun 2023
Response from Answer on Jun 26, 2023
Dear CharlesThank you so much for your comments.It was a pleasure to welcome at our Munay Wasi Inn hotel, we thank you for your good commnets regarding our team, it's a great satisfaction for us to have group of people who could make you feel at home.We hope you can visit us soon!SincerelyHotel Munay Wasi Inn

8/10 Good

Elizabeth

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Munay wasi was a great hotel. Great included breakfast, beautiful space and comfortable rooms. The best part was the proximity to everything. Most things we wanted to do were within a 15 minute walk (5 mins from the main square). The staff helped us arrange transport to the airport and held our bags while we were hiking the Salkantay trail. I'd recommend this hotel!!
Stayed 3 nights in Sep 2022
Response from RESPUESTA COMENTARIO on Sep 30, 2022
Dear Elizabeth, Thank you for taking part of your time to give us your comment, we are pleased to know that you enjoyed your stay with us. We hope you can visit us again soon!best regardsHotel Munay Wasi Inn

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the service was very good.
The hotel service was very good; the staff appeared attentive, courteous and helpful. The room, bed and bathroom were comfy, neat and clean. The location is convenient and close to the center of Plaza de Armas.
Stayed 4 nights in Jul 2022
Response from RESPUESTA COMENTARIO on Aug 18, 2022
Dear Pedro We want to thank you for the time you took to publish such a kind comment. It is very satisfying for us to know that we lived up to your expectations. We hope to see you again soon. Sincerely HOTEL MUNAY WASI INN***

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Hotel Munay Wasi Inn on Jan 6, 2020
Estimada Jenny, muchas gracias por su calificación, estaremos vuelva pronto!!! Cordialmente Hotel Munay Wasi Inn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Munay Wasi was muy bien
Staff was very friendly and helped us with our lack of Spanish speaking ability. The only negative thing was there is not an elevator to get to the room but the staff assisted in getting our bags up stairs.
Stayed 1 night in Jan 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Munai Wasi Inn, Cusco,
Very good and beautiful hotel with nice locat
Stayed 2 nights in Jun 2017

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco and Machu Picchu
The staff was very accommodating. Great location to historic center. Staff speaks good english. The continental breakfasts were as good as any restaurant. Dinner was exceptional.
Stayed 1 night in Jun 2017

10/10 Excellent

James S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central hotel in Cusco
Excellent hotel in central Cusco. Friendly staff who go out of their way to assist with all kinds of questions. This is a good spot both for business travellers and tourists.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

6/10 Okay

alex, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Pros and cons
Pros- Great location area and staff. Very clean. Cons- noisy due to glass room frontage, can hear the front desk at night and the night door bell when people stumble in. Woke me up a few times every night. Breakfast finishes at 9am. How water temperature fluctuates. No windows for fresh air.

8/10 Good

Carolyn, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
I stayed here with my dad and brother and we were able to get one room with three twin beds in it, which was perfect for us! The location is about a 7 minute walk from Plaza de Armas so perfect for getting around Cusco. Also, we were staying here before and after our hike to Machu Picchu and were able to leave our extra baggage at the hotel while we were on the hike. Great option for a nice hotel that isn't too expensive!

10/10 Excellent

Thitiwat, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good for the price.
We stayed for three nights. The recetionist was very helpful for arranging the driver. The room was clean and comfort. Breakfast is also good.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
The hotel staff was most helpful and the location could not be any more convenient; only a few blocks from the main square, yet in a quiet neighborhood. Overall a great value.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war einfach fantastisch, dehr gute Stimmung, nette und hilfsbereite Menschen, gute Frühstück, fantastische Atmosphäre, herzlichen Fank
Stayed 4 nights in Jan 2024
Response from Answer on Jan 26, 2024
Good afternoon Tomasz,Thank you for your excellent comment, we hope to see you soon!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Steve, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle hotel.
Très belle hotel rustique. Ambiance chaleureuse. Chauffage dans les chambres, ce qui est très apprécié avec des nuits à 8 degré. Wifi fonctionne à merveille. Excellent petit déjeuner . Bien situé à 5-7 min de marche de la plaza de Armas. Ce qui est bien pour passer une nuit sans se faire déranger par le bruit. Merci !!!
Response from Cordialement. Nelida López. Dep. Réservations. on Apr 15, 2017
Cher Steve: Nous vous remercions de votre visite à notre hôtel, nous sommes heureux que votre visite agréable. Nous espérons que vous pouvez revenir bientôt, nous sommes très heureux d'avoir reçu eux.

4/10 Poor

Jean, Monaco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Manager de réception très agressif

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
buen servicio
buena atención, nos ayudaron con la reserva de la cena y también con el desayuno a las tres de la mañana en que partimos.