upgrading to amazing suite
Posted Jun 29, 2016 on Hotels
We initially were disappointed in the standard room we booked. It was very small, especially considering the price. However, we were upgrading to a huge colonial suite after asking if we could move. This was one of the biggest rooms in the hotel, and was gorgeous. Room #3. The only complaint with that room is the shower tends to wet the entire bathroom floor - they need to fix that. Service at the hotel was superb - particularly Tania and Jose Ernesto at reception, and Leandro at the bar. Concierge was great too but I didn't get his name. Housekeeping was great. We were grateful for the oxygen tank that was sent to our room to help with the altitude sickness.