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Reviews of Wyndham Costa del Sol Cusco

4 out of 5
Wyndham Costa del Sol Cusco
Santa Teresa N 344, Cusco, Cusco

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1001 reviews" "
Rating 8 - Good. 205 out of 1001 reviews" "
Rating 6 - Okay. 39 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAMEER

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near shopping and dining options. Staff was friendly, helpful and customer service was great. Would like to have more options in the breakfast buffet, dining menu catering to people who are gluten/dairy free. Food preparation, presentation were great. Highly recommended.
Stayed 4 nights in Apr 2024
Response from Miguel on Apr 22, 2024
Thank you for your review, Sameer. We appreciate your feedback on the location, staff, and food presentation at Costa Del Sol Wyndham Cusco. We will take your suggestions into consideration to improve the breakfast buffet and dining menu options for guests with dietary restrictions.

8/10 Good

Shelita, Baltimore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was overall a 4.5. It was in walking distance to shops and the main square. The staff was friendly and catered to our needs when needed. They offer breakfast which is included in your stay. I recommend this hotel
Stayed 3 nights in Apr 2024
Response from Miguel on Apr 22, 2024
Thank you for the review of Costa Del Sol Wyndham Cusco. I'm glad you enjoyed your stay and found the location convenient. It's great to hear that the staff were friendly and accommodating. We appreciate your recommendation.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here few days before and after my trek to MP. Great staff. At night, front doors are closed for extra security. I would recommend hotel again but if your sensitive to noise, the back rooms are close to the club you can here through the night but the views are incredible. Just something to keep in mind.
Stayed 1 night in Apr 2024
Response from Miguel on Apr 22, 2024
Thank you for your review of Costa Del Sol Wyndham Cusco. We appreciate your feedback about the staff, security measures, and views. We will take into consideration your comment about noise from the nearby club for future guests. Thank you, Frederick.

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, love the hacienda style. The staff was very helpful through out our stay.
Stayed 1 night in Apr 2024
Response from Miguel on Apr 18, 2024
Thank you, Oscar, for your review of Costa Del Sol Wyndham Cusco. It's great to hear that you enjoyed the hacienda style property and received helpful service from the staff. Your review has a friendly tone.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Miguel on Apr 18, 2024
Muchas gracias por su visita y puntuacion

8/10 Good

Christopher, Dumont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel with incredible service. I recommend this hotel to everyone!
Stayed 3 nights in Apr 2024
Response from Miguel on Apr 17, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros.

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Miguel on Apr 17, 2024
Muchas gracias por su visita y puntuación

10/10 Excellent

Irawati

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, strategically located, helpful staff, and well maintained facility.
Stayed 6 nights in Apr 2024
Response from Miguel on Apr 15, 2024
Thank you for your review, Irawati, and for choosing Costa Del Sol Wyndham Cusco. We are delighted to hear that you found our hotel clean, strategically located with helpful staff, and well-maintained facilities. Your feedback is valuable to us, and we hope to welcome you back in the future.

10/10 Excellent

Flor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just one block from Plaza de Armas, beautiful building and spacious rooms. Restaurant great Staff was incredible Highly recommended
Stayed 1 night in Apr 2024
Response from Miguel on Apr 15, 2024
Thank you for your review, Flor! We are glad to hear that you enjoyed your stay at Costa Del Sol Wyndham Cusco. It's great to know that you found the hotel's location convenient, the building beautiful, the rooms spacious, and the restaurant great. The incredible staff at the hotel must have made your stay even more memorable. Your recommendation is highly appreciated. We hope to welcome you back soon!

10/10 Excellent

milagros

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Miguel on Apr 15, 2024
Muchas gracias por su visita y puntuación

10/10 Excellent

Kathy

Traveled with group, Traveled with partner
Very comfortable hotel, fabulous breakfast buffet, people are very helpful. Location wonderful in heart of historic district, many things short walk away. Estrella , waitress in restaurant, went above and beyond.
Stayed 5 nights in Apr 2024
Response from Miguel Velaochaga on Apr 11, 2024
Muchas gracias por su visita y por su comentario. Nos satisface mucho el saber que pudo disfrutar de la grata atención de nuestro equipo y sobre todo de nuestra compañera Estrella

10/10 Excellent

elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravillosa estancia, el hotel nos encanto. Cerca de la plaza de armas, hermoso, tranquilo, con opciones para cenar, limpio, la atencion inmejorable, hicieron de nuestro tiempo en Cusco una experiencia muy agradable. Super recomendado.
Stayed 5 nights in Apr 2024
Response from Miguel Velaochaga on Apr 11, 2024
Muchas gracias por tomarse un tiempo y compartir su experiencia con nosotros. Realmente nos sentimos muy felices de saber que usted pudo disfrutar de su estadía en nuestra casa

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location. Felt safe walking around and plenty of places to eat nearby.
Response from Miguel Velaochaga on Apr 11, 2024
Muchas gracias por su visita y gracias por tomarse un tiempo y dejarnos un comentario. Es importante resaltar que a los alrededores de nuestra propiedad y en la plaza de armas del cusco el ambiente es de seguridad.Esperamos que su comentario pueda alentar a otros visitantes de nuestra hermosa ciudad del cusco.

8/10 Good

jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, location and breakfast.
Stayed 3 nights in Feb 2024
Response from Miguel on Apr 8, 2024
Thank you for your review, Jean! We are glad to hear you enjoyed the good service, location, and breakfast at Costa Del Sol Wyndham Cusco.

10/10 Excellent

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was amazing, very accommodating and super friendly.
Stayed 1 night in Mar 2024
Response from Miguel Velaochaga on Apr 1, 2024
Thank you, Alan, for your review of Costa Del Sol Wyndham Cusco. It's great to hear that you had an excellent experience with the amazing and accommodating staff. We hope you had a wonderful stay!

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!! Well located!! Very nice property!
Stayed 2 nights in Mar 2024
Response from Miguel Velaochaga on Apr 1, 2024
Thank you for your review, Jose! We are glad to hear that you had an excellent experience at Costa Del Sol Wyndham Cusco. It's great to know that you found the property to be well located and very nice. We hope to welcome you back soon! #Friendly #CostaDelSolWyndhamCusco #ExcellentLocation

10/10 Excellent

alan

Stayed 1 night in Mar 2024
Response from Miguel on Apr 18, 2024
Muchas gracias por su visita y puntuacion

10/10 Excellent

YIWEN

Stayed 1 night in Mar 2024
Response from Miguel on Apr 15, 2024
Muchas gracias por su visita

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good…nice property for price.
Stayed 1 night in Mar 2024
Response from Miguel Velaochaga on Mar 24, 2024
Muchas gracias por elegir nuestro hotel.Gracias por compartir su experiencia

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that is close to everything and staff were very accommodating
Stayed 5 nights in Mar 2024
Response from Miguel on Mar 15, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros.

10/10 Excellent

Ken

Stayed 2 nights in Mar 2024
Response from Miguel on Apr 4, 2024
Muchas gracias por su visista y puntuacion

10/10 Excellent

babubhai

Stayed 3 nights in Mar 2024
Response from Miguel on Mar 30, 2024
Muchas gracias por su visita y puntuación

10/10 Excellent

JAREK, Brechin

Stayed 1 night in Mar 2024
Response from Miguel on Mar 29, 2024
Gracias por su visita y puntuacion

10/10 Excellent

JAREK, Brechin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with outstanding staff !
Stayed 1 night in Mar 2024
Response from Miguel on Mar 5, 2024
Muchas gracias por escoger nuestro Hotel en Cusco.Es muy valioso para nuestro equipo leer su comentario

10/10 Excellent

Daniel, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location 3 small blocks to the main square Many restaurants and shopping near by. The staff very friendly and always willing to help.
Stayed 5 nights in Feb 2024
Response from MIGUEL on Mar 5, 2024
Thank you for your review, Daniel! It sounds like you had a great stay at Costa Del Sol Wyndham Cusco. "Friendly staff" and "good location" are some key highlights from your experience. We hope you had a wonderful time exploring the main square and nearby restaurants and shops!

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Feb 2024
Response from Miguel on Mar 1, 2024
Nos alegra mucho qua haya disfrutado su estadia con nosotros.Esperamos darle siempre una grata experiencia a nuestros queridos visitantes.Es muy grato para nuestro equipo leer su comentario, se lo agradecemos mucho.

10/10 Excellent

Raul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the main square, the market and good restaurants. The buffet was good with varied options. The free drinks were on point, recommend the Pisco sour.
Stayed 3 nights in Feb 2024
Response from Miguel on Mar 1, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros.Esperamos darle siempre una grata experiencia a nuestros queridos visitantes.

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing at Costa del Sol Cusco. The staff were incredibly helpful and friendly. They went above and beyond to help us have a great stay. From the people at the front desk to the people in the bar. Everything was incredible. I think it is the best hotel in Cusco! They had a great detail by providing us with a complimentary Coca tea while checking in at the hotel! We were tired and a little bit sick due to altitude when we arrived so the Coca tea just felt amazing! 5 stars because I can’t give more than 5.
Stayed 3 nights in Feb 2024
Response from Miguel on Feb 28, 2024
Thank you for sharing your wonderful experience at Costa del Sol Cusco! We are delighted to hear that you had an amazing stay and that the staff went above and beyond to make you feel welcome. Providing complimentary Coca tea is a great detail for guests, especially after a long journey. We hope you had a relaxing and comfortable stay. We appreciate your positive feedback and look forward to welcoming you back in the future!

10/10 Excellent

Zhonglin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Feb 2024
Response from Miguel on Feb 27, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros.

10/10 Excellent

Giannina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a welcome drink and our rate included breakfast.
Stayed 2 nights in Feb 2024
Response from MIGUEL VELAOCHAGA on Feb 27, 2024
Thank you for sharing your experience, Giannina. It's great to hear that you received a welcome drink and enjoyed a breakfast included in your rate at Costa Del Sol Wyndham Cusco. Your stay sounds pleasant and welcoming.

10/10 Excellent

Lizett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Miguel on Feb 27, 2024
Muchas gracias por su visita y puntuacion

10/10 Excellent

Omid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and extremely helpful. The waitress Estrella at the restaurant is amazing and helped us a lot for our breakfast. Great location and helpful staff.
Stayed 8 nights in Feb 2024
Response from Miguel on Feb 27, 2024
Thank you for sharing your positive experience at Costa Del Sol Wyndham Cusco. It's great to hear about the friendly and helpful staff, especially Estrella in the restaurant. We hope to welcome you back soon!

10/10 Excellent

Baljinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with comfort
Stayed 2 nights in Feb 2024
Response from Miguel on Feb 23, 2024
Thank you for your review, Baljinder! I'm glad you found the Costa Del Sol Wyndham Cusco to be comfortable. Feel free to reach out if you need any more information or assistance while planning your next trip. Have a great day!

8/10 Good

Femi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Miguel on Feb 23, 2024
Thank you for your positive feedback, Femi! We are glad to hear you had a great stay at Costa Del Sol Wyndham Cusco. Your kind words are truly appreciated. We hope to welcome you back soon!

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Miguel on Feb 20, 2024
Gracias por elegir nuestro Hotel y por la puntuacion.

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice hotel and the staff are awesome
Stayed 1 night in Feb 2024
Response from Miguel on Feb 12, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros

8/10 Good

Miriam

Liked: Cleanliness, staff & service
It's great! I wish there were more amenities like a swimming pool or gym
Stayed 1 night in Feb 2024
Response from Miguel on Feb 12, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. great location
Stayed 2 nights in Feb 2024
Response from Miguel on Feb 12, 2024
Esperamos que comparta su experiencia con la familia y amigos.Muchas gracias por su visita y puntuacion.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and conveniently located
Stayed 2 nights in Jan 2024
Response from Miguel on Feb 14, 2024
Gracias por el comentario.Nos alegra mucho qua haya disfrutado su estadia con nosotros.Esperamos darle siempre una grata experiencia a nuestros queridos visitantes.

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very luxurious stay. The hotel is considered to be a well sought out place and I agree. I found it very appealing, elegant and close to the main plaza de armas. Loved the food they served, but my only complaint is they do not have certain items to restock after served once for the breakfast buffet which I find it shocking like strawberries, orange juice and a few others. For such a high end hotel, it is lacking and made breakfast strenuous for us because we went with kids and they wanted specific items that were popular and not available after the first dish was depleted. Everything else… top notch. Wyndam should improve the availability of their food. I have stayed at Fairmont and never had this happen.
Response from Miguel on Feb 14, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros.Esperamos darle siempre una grata experiencia a nuestros queridos visitantes.Es muy grato para nuestro equipo leer su comentario, se lo agradecemos mucho.

10/10 Excellent

Sandra, hillside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful hotel near everything and staff is awesome
Stayed 1 night in Feb 2024
Response from Miguel on Feb 5, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoNos alegra mucho qua haya disfrutado su estadia con nosotros

10/10 Excellent

kenneth, Escondido

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very pleasant / enjoyable stay! Nice free buffet breakfast every day. Large room but could use a bit of updates - no USB or electric plug on each end of the bed, a simple but important feature today! Curtains old also. Otherwise, place is great.
Stayed 1 night in Jan 2024
Response from Miguel on Jan 30, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.

10/10 Excellent

HERNAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so happy to found this hotel.... All good 100 percent we will be back here and only here from now on....
Stayed 2 nights in Jan 2024
Response from Miguel on Jan 30, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.

10/10 Excellent

Hua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to city square. Beautiful courtyard. Nice free breakfast. Staff are very friendly and helpful. Very clean room. Highly recommended!
Stayed 2 nights in Jan 2024
Response from Miguel on Jan 30, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros

10/10 Excellent

William

Traveled with group
Great Stay
Clean room and friendly staff
Stayed 4 nights in Jan 2024
Response from Miguel on Jan 24, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros

10/10 Excellent

Catherine Josee

Excellent service and beautiful hotel and breakfast included Eid erf time!
Stayed 4 nights in Jan 2024
Response from Miguel on Jan 24, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoNos alegra mucho qua haya disfrutado su estadia con nosotrosEs muy grato para nuestro equipo leer su comentario, se lo agradecemos mucho.

4/10 Poor

Jacqui

Stayed 7 nights in Jan 2024
Response from Miguel on Jan 24, 2024
Gracias por elegir nuestro Hotel y por la puntuacion

8/10 Good

y

Liked: Cleanliness, staff & service, property conditions & facilities
Cusco stay
Good location, and a nice hotel but iur room was tucked away in a corner and very small. As with everywhere in Peru service was great.
Stayed 2 nights in Jan 2024
Response from Miguel on Jan 24, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.

8/10 Good

PERCY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, well located and nice staff
Stayed 4 nights in Jan 2024
Response from Miguel on Jan 24, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Gracias por elegir nuestro Hotel y por la puntuacion

4/10 Poor

HERNAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ample room... AC.... Super clean sheets....beautiful and confortable RR.... Near main plaza...and more
Stayed 2 nights in Jan 2024
Response from Miguel on Jan 24, 2024
Gracias por elegir nuestro Hotel en su viaje a CuscoLe agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho.Nos alegra mucho qua haya disfrutado su estadia con nosotros