Panoramic Studio Suite | Terrace/patio

Reviews of Rumi Wasi

3.5 out of 5
Rumi Wasi
Calle Suecia No. 499, Cusco, Cusco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 471 out of 656 reviews" "
Rating 8 - Good. 132 out of 656 reviews" "
Rating 6 - Okay. 37 out of 656 reviews" "
Rating 4 - Poor. 9 out of 656 reviews" "
Rating 2 - Terrible. 7 out of 656 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deirdra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Rumi Wasi could not have been better and made our trip to Cuzco perfect. The manager Manuel went above and beyond to make sure our stay was everything we hoped for and beyond! He was extremely helpful in making sure we avoided altitude sickness, gave the best recommendations for restaurants and local places to visit and even got us last minute tickets to Macchu Picchu (which every other agency told us was impossible). Our trip truly would not have been the same without Miguel and Rumí Wasi and we are so grateful. It was really like having a friend in Cuzco. The hotel itself is historic and beautiful with so many charming touches. It is also very close (a short walk) to the main square but far enough that it is nice and quiet at night. Our room had a rooftop terrace which gave us unbelievable views of Cuzco where we loved taking our breakfast and coffee up there (which was provided by the hotel and delicious). I could keep going on with praise but the main point is that our stay was magical and when we come back to Cuzco, we would never stay anywhere else. :)
Stayed 3 nights in Mar 2024
Response from Manuel Amaut on Apr 17, 2024
It was our pleasure to meet you Deirdra. You got a home in Cusco!.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a house style place, takes you back in time and has a beautiful balcony, flowers and windows. It's very close to the plaza (5min away walking) and close to the turistic spots in Cuzco. Staff was very friendly too and helpful. I'll definitely consider this place for my next visit
Stayed 5 nights in Mar 2024
Response from Manuel on Apr 7, 2024
Thank you, dear Yolanda!

10/10 Excellent

Bianca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here almost 7 years ago with my parents, happy to have returned with my now husband and family to this beautiful and quiet hotel that still remains a gem. Very close to Plaza de armas. No reception, but staff are very kind and manager is very communicative and available via WhatsApp.
Stayed 4 nights in Mar 2024
Response from Manuel amaut on Apr 2, 2024
thank you Bianca.You will always be welcome!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, small, lovely hotel. Staff was minimum but they do the job right!
Stayed 1 night in Mar 2024
Response from Manuel Amaut on Mar 30, 2024
Thank you, Kevin

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay definitely recommend
Stayed 1 night in Mar 2024
Response from Manuel Amaut on Mar 27, 2024
Thank you, Ramesh!It was our pleasure to host you.

10/10 Excellent

Shaun, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just round the corner from the main square in Cusco. We stayed for nine nights and loved it. The service from Manuel and Maribel was outstanding. He sent us a audio message prior to landing about avoiding attitude sickness and we followed his advice and had the perfect Cusco experience. Plenty of Coca tea and rest on the first day. We went to Rainbow mountain which is a challenging trek due to the attitude and Manchu Pincchu which was just amazing. Lovely courtyard and amazing views from the terrace. Cusco is so beautiful and this is a lovely place to stay.
Stayed 9 nights in Feb 2024
Response from Manuel Amaut on Mar 20, 2024
Thank you Shaun, you got a home in Cusco!Manuel

10/10 Excellent

bercelia j

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and perfect lovely property.
Stayed 4 nights in Feb 2024
Response from Manuel amaut on Feb 21, 2024
Thank you Bercelia. You will always be welcome at rumi wasi

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rumi Wasi is extraordinarily beautiful. Manuel was quit patient with us, as our flights were changed last minute. We appreciated his advice about the altitude. Our room was so beautiful, and breakfast was huge! We left late, and they had run out of bottled water, so my only advice is to fill your water bottles early.
Stayed 1 night in Feb 2024
Response from Manuel Amaut on Feb 13, 2024
Thank you for this feedback. I apologize about the water, it won’t happen again.

10/10 Excellent

Rebecca R, APO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UNESCO heritage site, very close to everything. Hotel staff was very friendly and helpful!
Stayed 2 nights in Jan 2024
Response from Rumi wasi on Jan 25, 2024
Thank You For Trusting on rumi wasi.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mam on Jan 13, 2024
Thank you!

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the cleanliness, the view and the staff was really helpful, attentive and nice.
Stayed 2 nights in Jan 2024
Response from Manuel on Jan 13, 2024
Thank you, Erick, you got a home in Cusco!

10/10 Excellent

Milagros

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mam on Jan 13, 2024
Thank you

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manuel Amaut on Feb 21, 2024
Thank you!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Nice place in a great location. Clean and functional with a great breakfast and a shared veranda with a beautiful view! Pictures on the web were accurate and the staff is awesome!
Stayed 4 nights in Dec 2023
Response from Manuel amaut on Dec 28, 2023
Thank you, James!!!

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location and I had a lovely welcome from Manuel, who also had some fab recommendations for dinner nearby. The breakfast was excellent. I had the Panoramic Studio Suite which had an incredible view of the city. The only downside was that it is right by the front entrance, which has a very loud doorbell that rings every time another guest is waiting outside to check in, or a taxi arrives to collect a guest
Stayed 1 night in Dec 2023
Response from Manuel Amaut on Dec 28, 2023
Thank you, Lucy!!!

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay !
Manuel and his staff were wonderful! They accommodated our transportation and various needs and they were so helpful, always smiling! The hotel is also very conveniently located, rooms are big enough, clean and comfortable. Thank you for everything, Wasi Rumi!
Stayed 1 night in Dec 2023
Response from Manuel Amaut on Feb 8, 2024
Thank you Tolga!

10/10 Excellent

Chris, Spartanburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this property. The property is very clean, well kept, quaint, and is in walking distance to the plaza. The area felt very safe to walk. The host, Manuel, was exceptional and very accommodating to our schedule from allowing us to store our luggage to arranging a taxi. He is very knowledgeable with excellent recommendations and was quick to respond to questions asked through WhatsApp. His advice to acclimate to the high altitude was spot on. A great place to stay when visiting Cusco.
Stayed 1 night in Dec 2023
Response from Manuel Amaut on Dec 28, 2023
Thank you, Chris!

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
Hotel is w/o reception and a challenge to check in. We had to reach out by phone in order to get access, and despite we announced and aligned about our arrival, we had to wait outside for someone to come with the key of the hotel. Overall room was nice and clean. Bathroom needs update. Roof terrace was nice but due to bad weather wasn´t used that much.
Stayed 2 nights in Dec 2023
Response from Manuel Amaut on Dec 28, 2023
Thank you for your comments, we are working on correcting these details

10/10 Excellent

Chris, Spartanburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property host, Manuel reached out to us prior to our arrival and offered transportation from the airport. This was excellent as the driver was waiting for us at the airport when we arrived. The property is very clean and quaint. Manuel also gave excellent advise to adjust to the altitude. Breakfast is ordered the night before and you pick the time and location where you want to eat. Everything was excellent and we plan to be back in 5 days.
Stayed 2 nights in Dec 2023
Response from Manuel Amaut on Dec 11, 2023
Thank you Chris!

10/10 Excellent

Rosalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rumi Wasi was an excellent home base for our time in Cusco! Our first 3 nights we stayed in the suite with the private rooftop terrace and we loved our cute, cozy room with amazing views from the terrace. Our 4th night we booked a standard room which was good for just one night, would recommend the suite for a longer stay. The breakfast each morning is included in the price and they offered a nice customizable breakfast with fresh squeezed juice (so good!!) that we enjoyed on our terrace and then on the hotel’s little covered balcony which was great for the rainy day. One complaint I have, and this is in no way the fault of the hotel, is that it’s located on a street that has lots of bars/clubs so at night the music was very loud. In the suite room, we could hear the music all night long and this was on a Monday-Wednesday… my husband had earplugs which made it fine for him but I was bothered by it. I am so torn because I would absolutely recommend this hotel based on the hotel itself, and loved my stay overall, but the music situation was rough. In the second room we stayed in this was a non-issue because it’s not located on that part of the street. I have to shout out Manuel who was the hotel manager to greet us on our first night. He went above and beyond to help us with various things: arranging taxis, connecting us with a guide for Machu Picchu, making sure we were fully aware of altitude sickness and just overall such a kind and wonderful person. He was the best!
Stayed 1 night in Nov 2023
Response from Manuel amaut on Dec 28, 2023
Thank you, Rosalie!

10/10 Excellent

Maria Fernanda, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's absolutely amazing... this was my second time staying here. I loved it!
Stayed 1 night in Nov 2023
Response from Manuel on Nov 24, 2023
Thanks a lot!!!!

10/10 Excellent

Maria Fernanda, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! We loved this hotel. I totally recommended this property. From the beginning, all the staff (Maribel & Ana) made us feel at home. Mr Manuel, the owner of the hotel, always was in communication with us if we needed something and pending about our health (regarding the altitude sicknesses). Breakfast, delicious. We booked another night, and if we come back to Cusco, we will definitely stay here!
Stayed 2 nights in Nov 2023
Response from Manuel Amaut on Nov 22, 2023
Thank you Maria! You got a home in Cusco.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and close to Plaza de Aemas
Stayed 1 night in Nov 2023
Response from Manuel Amaut on Nov 14, 2023
Thank you Patrick!

10/10 Excellent

Tim, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manuel on Nov 12, 2023
Thank you!!

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Cusco
The hotel was amazing very quite and the staff was very helpful and friendly
Stayed 5 nights in Nov 2023
Response from Manuel Amaut on Nov 8, 2023
Thank you Rudy. You got a home in Cusco!

10/10 Excellent

Kazutora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I've been. The staff are friendly and do their job well. The interiors are cute and fashioned. I do recommend to ask for the taxi to pick up directly from the airport to the hotel since the steep hill that you have to climb up from the Plaza de las Armas with your luggage will be hard work with little air to breath.
Stayed 4 nights in Oct 2023
Response from Manuel Amaut on Oct 27, 2023
Thank you very much!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel. No me gustó el acceso
En general fue una muy buena estadía. La atencion es excelente y hotel muy bueno. El acceso no me gustó. No puedes llegar en auto hasta el frontis del hotel y debes subir un par de cuadras, en un lugar que se encuentra lleno de pubs y bares.
Stayed 1 night in Oct 2023
Response from Manuel Amaut on Oct 21, 2023
De hecho, nuestros transportistas si llegan y salen de la misma puerta del hotel. Organizamos el transporte de nuestros huespedes. En efecto, las cuadras que rodean a la plaza de armas tienen el problema de las discotecas. Afortunadamente estamos a 250 metros, que nos dejan cerca de todo y lo suficientemente lejos de la bulla.Saludos cordiales

10/10 Excellent

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manuelamaut on Oct 7, 2023
Thank you!

8/10 Good

Warly Gonzalez

Stayed 6 nights in Sep 2023
Response from rumi wasi on Oct 27, 2023
gracias!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This place is fantastic. Great location and the people who run it / work at it are wonderful!
Stayed 1 night in Sep 2023
Response from Manuel Amaut on Oct 3, 2023
Thank you Victor!

10/10 Excellent

Robin

Stayed 2 nights in Sep 2023
Response from Manuel Amaut on Oct 2, 2023
thank you!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel was waiting at the airport for my arrival. Super easy check-in. Great communication. They even brought me a hot water bottle at night for the bed because of the chill. Already have plans to come back here.
Stayed 1 night in Sep 2023
Response from Manuel amaut on Sep 9, 2023
Thank you Sara!

10/10 Excellent

Robin

Stayed 3 nights in Aug 2023
Response from Manuel Amaut on Oct 2, 2023
thank you!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed both our stays here. Extremely clean, make to order breakfast daily, hot water bottles for under your covers and extremely helpful and nice staff. No regrets staying here, they also stored our luggage while we were hiking the Inka trail.
Stayed 3 nights in Aug 2023
Response from Manuel Amaut on Sep 6, 2023
Thank you Mike!

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing colonial hotel. So worth it.
Stayed 2 nights in Aug 2023
Response from Manuel Amaut on Aug 14, 2023
Thank you Ruben!

10/10 Excellent

Bridger

Stayed 1 night in Aug 2023
Response from Manuel Amaut on Aug 14, 2023
Thank you!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Manuel Amaut on Aug 11, 2023
Muchas Gracias Carlos

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manuel on Aug 8, 2023
Thank you!

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend staying at the Rumi Wasi if you want to be walking distance near restaurants, the plaza, night clubs, and shops. It was a 3 minute walk to the Plaza de armas, which I loved. The place was aesthetically cute to take pictures and see the view. The people are so friendly and attentive. On my next trip to Cusco, I’m definitely staying at this place again! 😉
Stayed 4 nights in Jul 2023
Response from Manuel on Aug 6, 2023
Thank you Karina!!!

6/10 Okay

sharmin, Austin Texas

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Manuel Amaut on Aug 17, 2023
I dont understand this so low rate. We picked you up, arranged transportation to train station, and did not receive any comment during your stay.

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both Manuel and Anna were super helpful and attentive. The hotel is very charming. We stayed with our 2 teenage sons and we all found the hotel very comfortable. They had a room with 2 twin beds and we had a room with a queen bed and a small balcony. The bedding was top quality and kept us very warm during the chilly nights. The breakfast was delicious and brought to our rooms at our requested time. Manuel took the time to explain everything about altitude illness and how to prevent/combat it. Thank you!
Stayed 1 night in Jul 2023
Response from rumi wasi on Jul 15, 2023
Thank you!

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manuel Amaut on Jul 31, 2023
thank you Angelica

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice.
Stayed 1 night in Jul 2023
Response from RumiWasi on Jul 5, 2023
Thank you

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended, feel in Cusco!
It was very nice! The place is very authentic and well located just a couple of blocks away of the plaza de armas. Just as in the photos but the service and the hospitality for sure exceeded my expectations Ana and Maribel were amazingly friendly and helpful, surprising us with little detailed like the breakfast with the nice view and the hot water pillow ate night for the cold. Definitely would Recomend and would go back!
Stayed 2 nights in Jun 2023
Response from rumi wasi on Jul 4, 2023
Thabk you Juan Carlos, You got a home in Cusco!.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Clean,safe,
Stayed 3 nights in May 2023
Response from Manuel Amaut on Jun 2, 2023
Gracias!

10/10 Excellent

Mary Pamela

Stayed 5 nights in Apr 2023
Response from Manuel Amaut on Jun 1, 2023
thank you!

10/10 Excellent

maribel, Moreno Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Manuel Amaut on May 3, 2023
Gracias!

10/10 Excellent

maribel, Moreno Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente es una propiedad pequeña cerca de plaza de armas restaurantes tours. Manuel el administrador una excelente persona el se encargó de todos mis tours y respondió todo el tiempo a mis inquietudes. El personal muy amable me sorprendieron al regresar de un tours y me dieron unas bolsas de agua caliente para que mis pies descansaran. En mi segundo check in mis maletas ya estaban en la nueva habitación mil Gracias a todo su personal
Stayed 2 nights in Apr 2023
Response from Manuel Amaut on May 1, 2023
Muchas gracias Maribel. Rumi Wasi es vuestra casa en Cusco.Saludos!

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a hidden gem, close walk from La plaza de Armas, the staff was friendly and accommodating. I will not only recommend it but also hope to have the pleasure of staying here again in the future.
Response from Manuel Amaut on Apr 15, 2023
Gracias Claudia!

10/10 Excellent

Laura

Stayed 1 night in Apr 2023
Response from Manuel Amaut on May 8, 2023
Gracias!