Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Stunning boutique hotel with attentive staff

Posted Aug 30, 2015
From staff awaiting our arrival at the train station to attend to our luggage to the amuse bouche upon our arrival at the hotel...I could go on...through and through, highly pleasurable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from buenos aires

Posted Aug 17, 2015
Precioso el entorno del hotel así como la atención muy cuidada Muy recomendable La comida excelente de muy buen nivel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
Excellent Hotel! Great location, staff!!Loved it!!
Comment from Hotel Management
Aug 3, 2015 by Sumaq Machu Picchu Hotel , Hotel Management
Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Suisun, CA

It was absolutely wonderful.

Posted Jul 26, 2015
Pros: Everything
Cons: nothing I can think of.
Location: Machu Picchu, waterfalls, butterfly sanctuary, hot springs, museum, the local market.
The room was clean and roomy, the staff were excellent. The food was top of the line. My granddaughter loved the 4pm tea time.
Comment from Hotel Management
Jul 30, 2015 by Sumaq Machu Picchu Hotel, Hotel Management
Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. We appreciate your words about our tea time every day at 04pm Really hope to have the chance to host you again in time. Best regards, Sumaq Machu Picchu Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Ypsilanti, MI

Good location with bus stop to Machu Picchu

Posted Jul 4, 2015
You don't have to stay in a long line like others. Simply buy bus tickets from hotel, schedule your time then show up at lobby for bus pick-up. Great service!!
Comment from Hotel Management
Jul 30, 2015 by Sumaq Machu Picchu hotel, Hotel Management
Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel and giving us a little tip how to skip the line Really hope to have the chance to host you again in time. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Wonderful

Posted Jun 19, 2015
Pros: Welcome drinks, beautiful lobby, great restaurant, friendly staff.
Cons: All rooms should have balconies if possible. The bottom floor really is not a pleasant place to stay.
Location: Machu Picchu of course!
Dinner and breakfast is included! Also comes with welcome drink (pisco sours yea) and optional cooking classes-- felt Expedia didn't outline this enough. Really felt like it was a great value with all of the included features. Also the food is excellent probably the best or second to best in Aguas Calientes. Def request a room with a balcony though.
Comment from Hotel Management
Jul 31, 2015 by Sumaq Machu Picchu Hotel , Hotel Management
Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,
4 out of 5
Recommended
for Couples
by Oliver from Hong Kong

Great stay at Macchu Piccu!!!

Posted Jun 3, 2015 on Hotels
We stay here for two nights during our visits of Macchu Piccu. The hotel is located on the river with a great view. The hotel basically included everything, great breakfast, dinner, afternoon tea, cooking class, helping buy bus tickets, reserving seats on bus, pick up at rail way station. The staff were all friendly and helpful too. I can't say enough good things about this hotel.
Comment from Hotel Management
Jul 31, 2015 by Jorge, Hotel Management
Thank you for your comments on our services. As you mentioned, we assistance to our guest from the train station to the hotel and viceversa. Then when they arrive at Sumaq, we give them a welcome drink with and a delicious snack. We are really glad for your experience with us. We do appreciate your words on your room, we are very sure that you enjoyed your peaceful view to the Vilcanota River. We are trained into exceeding each of our guests´ expectations. Indeep, really hope that you had a great time with us and do look forward ot hosting you in the next future. Sincerely Sumaq Machu Picchu Hotel
4 out of 5
Recommended
for Couples
by A verified traveler

Lobby does not match the rooms!

Posted May 31, 2015 on Hotels
A lovely lobby area with drinks upon check in. Unfortunately the rooms did not match. The decor is extremely dates in the rooms with renovations occurring in the right side of the hotel. The doors to the rooms are very thin so you can hear everything. The rooms on the track side are also noisy as there are trains going throughout the night which woke us up. The food was nice and the hotel staff arrange and reserve seats on the bus to Macchu Picchu. The complimentary cooking class is actually a demonstration session only. The centre of town is a short 5-10 min walk uphill.
Comment from Hotel Management
Jul 31, 2015 by Jorge, Hotel Management
Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Our completly apologize for all the noise in the hotel Really hope to have the chance to host you again in time. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Great hotel right next to the raging river

Posted May 24, 2015
Pros: The location was superb. Last hotel on the bus route up to Machu Picchu. Easy walk into town Food was first class as was the service
Cons: The Internet is really slow
Location: Next to the river so it was perfect. Beautiful. Easy walk to main town
Wonderful hotel with a nice rooms and great service
Comment from Hotel Management
Jul 31, 2015 by Sumaq Machu Picchu Hotel , Hotel Management
Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,
5 out of 5
Recommended
for Couples
by Ana from Asuncion

excelente hotel

Posted May 11, 2015 on Hotels
el Sumaq es muy lindo, muy elegante, pero lo mejor de todo es su servicio. Nos esperaron en la estacion de tren y nos ayudaron con el equipaje. Luego nos consiguieron los tickets del bus para subir a Machu Picchu (ya teniamos los ingresos para el parque) y ellos mismos nos trajeron el bus hasta la puerta. El desayuno lo sirven desde muy temprano para quienes quieren ir a las ruinas desde la primera hora. La cena, la cual esta incluida, es muy buena, con un menu bien variado y sabroso. lo unico malo fue el internet que era extremadamente lento.
Comment from Hotel Management
Jul 31, 2015 by Jorge, Hotel Management
Estimada Ana Muchismas gracias por dejar su comentario nos complace saber que su estadia fue de maravilla en el hotel, esperamos que en un futuro la volvamos a tener en el hotel apreciamos su tiempo y comentario para una futura oportunidad la esperamos cordialmente Sumaq Machu Picchu hotel