The software is not with the hardware.
Posted Aug 22, 2016
the decoration is wonderful, service is good, nice location, just next to the Urubanba train station if you visit Machu Pichu.
However, the content is not sufficient to support the rate because if you want to stay in the hotel you can enjoy limited facilities since you need to pay additional cost for SPA pool. While the temperature of the swim pool is not good enough when the weather gets cold or during the night.
The most one needed to be improved is the shower room in the room and in the swim pool because the glass door of the shower rooms are not matched and the water spreads to the floor outside the shower room easily. You need to dry it with towels once you finish shower ever time. While I went to the message and passed through the shower room next to the swim pool, the floor is too wet and kind of slip, and no body dry it after 90 mints. This is the main reason I don't rate it as a high class hotel overall because I think the beds and the shower rooms are the most important characters of a high class hotel except for the service.
However I need to say the transportation quality of the hotel is wonderful. the taxi driver is high class and we did enjoy the service.
Comment from Hotel Management
Feb 9, 2017 by IP, Hotel Management
Thank you for choosing Inka Tambo!
Your opinion is very important for us and that is why we will pay more attention to all our services with our guests and exceed the expectations of each of you.
Be sure that your comments will be taken into consideration in order to improve our quality and service level.
Thank you for being such a valuable guest to us and I hope you visit us again.