Ratings based on 215 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England and Australia

Outstanding hotel with fantastic viewa

Posted May 21, 2017
My friend and i have just returned from this hotel and couldnt find a single fault. Staff were incredible, especially 'eloy' and 'ruth' from the restaurant! Very special hotel and well worth a visit! If you are visiting Machu Picchu using the hotels train, i suggest you do what we did, and stay a night either before or after at aguas calientes to give yourself more time at Machu Picchu itself!
Comment from Hotel Management
May 22, 2017 by Isaac Pilares, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka! It is terrific to know that you and your boyfriend had an outstanding stay in our property. Thank you for mentioning Ruth and Eloy who are great assets to our resort. Do look forward to your next stay with us. Respectfully,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 14, 2017
Easy to see why this is rated as one of the best hotels in the world
Comment from Hotel Management
May 22, 2017 by Isaac Pilares, Hotel Management
Good afternoon, Thank you for choosing Tambo del Inka! We are deeply grateful to you for such a magnificent review. Thank you indeed for sure hope to welcome you back in time. Respectfully,
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Modern looking and clean

Posted Apr 25, 2017
Pros: Clean. Easy to get around. Not very busy. Most of the staff was very friendly.
Cons: Concierge staff, spa staff at times were standoffish. I wouldn't say rude but almost there.
Very nice reception. Hotel was quiet. We didn't try the spa since it's seemed a bit pricey. The gym is small but doubt you're there to get a real workout going. Would be nice if the breakfast was already included.
Comment from Hotel Management
Apr 26, 2017 by Isaac Pilares, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka! Great to know that you did have a magnificent stay in our property Thank you for bringing some of our staff issue to my attention. Your opinión is very important to us therefore it will be shared with our commitee. Sure hope to welcome you back again in time. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

One of the nicest hotels near Machu Picchu

Posted Apr 13, 2017
From the groundskeepers on up every single staff member stops what they are doing to greet you Our concierge literally helped us problems solved getting tickets to Machu Picchu when we could not. The website said they were all sold out . The grounds and hotel are absolutely beautiful. Our room was large and extremely comfortable. You can take the train directly from the hotel all the way to Machu Picchu
Comment from Hotel Management
Apr 15, 2017 by Isaac, Hotel Management
Good morning, Thank you for your preference in Tambo del Inka! Glad to know that you did have a nice experience in our property and that all of our staff including our Luxurious Concierge team has exceeded your expectations. Sure hope to welcome you back again in time. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Fabulous hotel nestled in the mountains

Posted Apr 5, 2017
This hotel was spectacular. I cannot say enough positive things. Be advised that it costs per person, we only booked for two people and we were three people when we arrived. The hotel charged $60.00 per night for the additional person, which was fine and well worth it. The hotel is clean and the rooms are spacious. The beds are comfortable. There is a walk-in closet with nice hangers and shelving space. Ursula, the conceirege, knows exactly what she is doing and is helpful, but more importantly competent with a great attitude. The hotel staff is attentive and helpful as well. All staff speaks English. They provide additional amenities at a reasonable cost such as daily car services and transport. There is a heated indoor and outdoor pool, which is included. It is safe protected by a guard house. There is free water bottles provided in the room and coca tea and coffee in the lobby (24/7).
Comment from Hotel Management
Apr 5, 2017 by Isaac Pilares, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka! Your opinion is very important to us therefore there is no enough words to thank you on this review. Definitely, Ursula is a great asset to our property. Thank you for mentioning her name. She is very pleased on your comment. Great to know that you did have a fabulous experience while in our property and sure hope to welcome you back again in time.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa barbara

Flawless stay with one problem... Expedia's Price

Posted Mar 18, 2017
Unable to access the price guarantee Procedure. The price I paid was $100 higher than available rates when I checked in.
Comment from Hotel Management
Apr 5, 2017 by Isaac Pilares, Hotel Management
Good afternoon, Thank you for choosing Tambo del Inka. Sure hope you had a great experience while in our property. Thank you for bringing the room rate issue to my attention. I will pass on this information to our Reservation agent in order to double check what was the right procedure. Thank you for your understanding and hope to welcome you back again in time. Respectfully,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Mar 5, 2017
Everything about the hotel was amazing, service, staff, spa, property!
Comment from Hotel Management
Mar 6, 2017 by Isaac, Hotel Management
Good morning, Thank you for your marvelous review. It has been a pleasure to host you during your stay with us. Do look forward to your next stay with us. Respectfully, Isaac Pilares
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Magical gem in the heart of the sacrwd valley

Posted Feb 26, 2017
From the moment we arrived to Tambo del Inka we were greated by the most friendly staff. The hotel is out of this world beautiful! The breakfast is a work of art, the rooms are spotless and the hotel itself is a mixture of old and modern. I cannot say enough about the spa and the pool! I traveled with 3 children and this was an amazing adventure for them!
Comment from Hotel Management
Feb 27, 2017 by Isaac Pilares, Hotel Management
Good afternoon, Thank you for your preference in Tambo del Inka! It is terrific to read your comment and see that you did have a magical experience while in our property. Thank you for your marvelous words on our staff and service. Sure hope to welcome you back again in time. Respectfully,
5 out of 5
by A verified traveler

very good

Posted Jan 27, 2017 on Hotels
Very nice hotel, excellent architecture and services.
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Good morning, Thank you for your preference in Tambo del Inka! iIt is really great to know that you did have a marvelous stay in our property. Thank you for such a great review. Hope to welcome you back again in time. Respectfully. Isaac Pilares
5 out of 5
by A verified traveler

Beautiful hidden gem in the sacred valley

Posted Nov 25, 2016 on Hotels
This was an unscheduled stop for us and it was unbelievablely amazing. The grounds were breath taking. The staff were so friendly. The spa was amazing. The pool and hot tub and sauna were the perfect way to end the day. The restaurant was fantastic. Had gluten free and organic options. Had their own organic garden. The on site tour planning company was fantastic. Private train stop to Macchu Picchu ! Can't say enough about how wonderful our stay was.