Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Quito

MUY BONITO, BUEN SERVICIO

Posted Aug 24, 2015
Pros: La decoración y el servicio
Un hotel excelente, buena atención, habitaciones comodas, no esta en el centro pero es fácil de llegar
5 out of 5
Recommended
for Everyone
by A verified traveler from Colombia, bogota

Hotel bueno

Posted Aug 20, 2015
Pros: El comfort de la habitacion y la atencion
Cons: Podrian colocar un espejo en la habitacion. El unico que existe es el del baño.
Location: Solo estuvimos una noche, por tanto no lo se.
Nos recibieron muy bien, fueron muy amables. Nos ayudaron a subir las maletas y nos deJaron en las camas bolsas de agua caliente para el frio. Impecable el aseo de la habitacion y el baño. Las camas muy comfortables y espaciosas. Al dia siguiente, como se nos hizo un poco tarde para salir, nos empacaron el,desayuno. La atencion fue excelente! Para nosotras fue ideal pues no necesitabamos estar cerca de la plaza de armas, pues este hotel esta retirado de alli.
5 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt, Hessen

Süßes Hotel mit sehr netten Personal!

Posted Aug 3, 2015
Ich war zusammen mit meiner Freundin ca. 5 Tage im Wifala Thematic Hotel und es hat uns sehr gut gefallen. Das Preisleistungsverhältnis ist Super! Die Lage ist auch sehr schön, da man aus bestimmten Zimmer die ganze Stadt sehen kann. Bis zum Zentrum sind es paar Minuten im Taxi für sehr wenig Geld! Das Personal war immer aufmerksam um hilfsbereit. Nur beim Frühstück hätte der Service bissi besser sein können, da man immer wieder nachfragen musste, wenn zum Beispiel die Butter ausgegangen ist.... Aber das Frühstück an sich war ausreichend und lecker!
Comment from Hotel Management
Aug 12, 2015 by Monica Lizares /Comercial Manager, Hotel Management
Thank you for your observation regarding the breakfast will pay more attention to avoid this inconvenience
5 out of 5
Recommended
for Everyone
by A verified traveler

Camera graziosa, personale disponibile!

Posted Aug 1, 2015
Abbiamo dormito una sola notte in questo albergo, tuttavia il personale è stato super disponibile fornendoci un tour economico per andare al machu picchu.
Comment from Hotel Management
Aug 12, 2015 by Monica Lizares / Comercial Manager, Hotel Management
We are very happy for your preference to Wifala Hotel, and we are satisfied and rested that you could visit Machu Picchu
2 out of 5
by A verified traveler from Concord, MA

Unwelcoming to my guests

Posted Jul 29, 2015
Pros: The breakfast was very good.
Cons: The attitude of the manager. I was in a dark room with one window facing a blank wall and it had a smelly bathroom.
Location: We were far away from the center which was another reason for moving.
I stayed here with an Ecuadorian family whom I was hosting. They have a one year-old child who is very active and damaged a plant in the lobby. The manager laid into the mother and said if any dirty marks were left on bedding she would have to pay. It made her so uncomfortable we left after one day. I would recommend highly the Tupac Yupanqui Palace Hotel where we moved.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sao Paulo

Gostei

Posted Jul 22, 2015
Pros: Da equipe sem sombra de dúvidas
Cons: Acho que o serviço de TV deixou a desejar e o chuveiro que dava sustos o tempo todo
Location: a localização é boa, só um pouco longe da praça de armas, mas para quem não se importa, eu fiquei bem satisfeita com o hotel.
Gostei do hotel. É todo bem decorado e o staff é espetacular, cuidando de todos os detalhes. O hotel fica um pouco longe da Praça de Armas, mas nada que afete a estadia.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Jul 5, 2015
Great one night stay. Small but comfortable. They provide nice hot water bottles when it's cold.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma

Posted Jul 4, 2015
Great little hotel...staff was amazing . Very helpful. Set us up with all the trips we wanted to take while we stayed in Cusco. About five min away from the main square by taxi. It was very clean. Great shower at the end of the day. Overall, we would stay there again. We definitely recommend it....
4 out of 5
Recommended
for Everyone
by A verified traveler

altitude

Posted Jun 29, 2015
The hotel and staff were fine but I should not of gone to such a high altitude. I had to cut my trip short and miss the ruins. Nice bed and breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from Vernon, BC

quick stop over

Posted Jun 20, 2015
We we only there for 10 hrs but the staff right away took care of us. We got in late and didn't get any drinking water because the stores were closed but the staff went and got us some bottled water AND a hot water bottle to keep warm! Breakfast was really good.