Ratings based on 493 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2017
Convenient location in town and in relationship to all the sights in the Black Hills.
5 out of 5
by Janelle

Posted Oct 18, 2017 on Hotels
Great hotel and friendly staff. Nice to have laundry facilities
5 out of 5
by Jordan

Amazing facilities but service is lacking

Posted Oct 16, 2017 on Hotels
Amazing facility. Service was seriously absent. Unfriendly staff that did not even speak to you.
5 out of 5
by Russ

This traveler left a rating score only Posted Oct 15, 2017 on Hotels
4 out of 5
by Gloria

This traveler left a rating score only Posted Oct 13, 2017 on Hotels
5 out of 5
by Laureen

Great stay

Posted Oct 10, 2017 on Hotels
It is a wonderful place to stay. Friendly staff, clean room and excellent breakfast. That is why it was our second stay there.
4 out of 5
by Doug

This traveler left a rating score only Posted Oct 4, 2017 on Hotels
5 out of 5
by Robert konkol from Custer SD

Posted Oct 2, 2017 on Hotels
excellent accommodations. Staff was excellent in all aspects.
5 out of 5
by Linda

This traveler left a rating score only Posted Sep 27, 2017 on Hotels
5 out of 5
by Anne

The best hotel around.

Posted Sep 20, 2017 on Hotels
We were pleasantly surprised at the hotel. The staff was very accommodating. The room was roomy and clean. Breakfast was more than I had anticipated. Would recommend to anyone and plan to look in the future for the Holiday Inn Express & Suites wherever we go.