Ratings based on 393 Verified Reviews

3.4 out of 5
79% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Nick

Posted Apr 6, 2017 on Hotels
It was perfect for resting your head for the night.
Comment from Hotel Management
Apr 27, 2017 by Sean K, Hotel Management
Nick, We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope your next visit will be as pleasant as this one.
3 out of 5
by Gilberto

Posted Apr 3, 2017 on Hotels
The room was nice although I found a few minor problems. I had read that there was a buffet breakfast but all they had was cereal and waffles. So I was disappointed with that. Bedding had a burn mark. Wall inside bathroom had a stain that should have been removed. I wont stay there again.
Comment from Hotel Management
Apr 5, 2017 by Sean K, Hotel Management
Gilberto, We apologize that your guestroom was unpleasant and we have implemented corrective measures to resolve this. We look forward to another opportunity to exceed all of your expectations during a future stay with us.
3 out of 5
by A verified traveler

Posted Apr 2, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017 by Sean K, Hotel Management
We appreciate you taking the time to send us comments regarding your stay. The hotel staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to exceeding all of your expectations during a future stay with us.
3 out of 5
by A verified traveler

Posted Mar 28, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017 by Sean K, Hotel Management
Thank you for taking the time to send us feedback regarding your stay. The hotel staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to seeing you again during your next stay with us.
3 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Sean K, Hotel Management
Thank you for taking the time to send us feedback regarding your stay. We look forward to welcoming you back during a future stay with us.
5 out of 5
by Nereida

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 22, 2017 by Sean K, Hotel Management
Nareida, Thank you for taking the time to send us feedback regarding your stay and we appreciate the 5 Star Review. We look forward to welcoming you back during a future visit.
5 out of 5
by Carlos

Hollywood Studios & Six Flags trip

Posted Mar 20, 2017 on Hotels
Really nice and quiet hotel. Room rate was worth it.
Comment from Hotel Management
Mar 22, 2017 by Sean K, Hotel Management
Carlos, Thank you for taking the time to send us feedback regarding your stay and we appreciate the 5 Star Review. We look forward to welcoming you back during a future visit.
2 out of 5
by A verified traveler from B., Long Beach

Great room - felt very homey.

Posted Mar 16, 2017
The staff there are ALL rude and could care less about your conveniences.
Comment from Hotel Management
Mar 21, 2017 by Sean K, Hotel Management
We apologize that your hotel experience was unsatisfactory. The hotel staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to exceeding all of your expectations during your next visit
2 out of 5
by Teresa

Service was substandard

Posted Mar 13, 2017 on Hotels
The pool is about as big as a spa. They provided the cheapest toilet paper and towels available. They did not provide any facial tissues. I asked the front desk and they directed me to housekeeping. Housekeeping left me a note in my room that there were no tissues and instructed me to go to the front desk. So I just used the cheap toilet paper on my face.
Comment from Hotel Management
Mar 15, 2017 by Sean K, Hotel Management
Teresa, We apologize that the service at our hotel was unsatisfactory. The hotel staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to exceeding all of your expectations during your next visit
5 out of 5
by A verified traveler

Posted Mar 11, 2017 on Hotels
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thank you for the 5 Star Review, The hotel staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to exceeding all of your expectations during a future stay with us.