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Reviews of Danang Pacific Hotel

2 out of 5
Danang Pacific Hotel
92 Phan Chau Trinh, Da Nang

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 126 reviews" "
Rating 8 - Good. 39 out of 126 reviews" "
Rating 6 - Okay. 46 out of 126 reviews" "
Rating 4 - Poor. 10 out of 126 reviews" "
Rating 2 - Terrible. 10 out of 126 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeremiah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Ant infestation, pidgeons in ceiling, few cockroaches in bathroom. Otherwise great location! Amazing chinese resteraunt outside
Stayed 2 nights in Feb 2024

10/10 Excellent

Daichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

HeeDong, Odessa

Disliked: Amenities, property conditions & facilities
1 or 2 nights is OK. Too old..
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and was nice. The AC was good. The TV worked for once.
Stayed 1 night in Apr 2023
Response from Thank you very much on May 1, 2023
Thank you for choosing Pacific hotel for your stay

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
improfessional receptionist
Overall ok until when i checked out the receptionist trying to charge me again when I am already made payment upon the day I made booking. The breakfast choices too little and was cold when i reached there around 9am. The location is good and room condition is acceptable, i hope the hotel management please makr the efforts to train their staffs. She dont even aplogise when she made mistakes.
Stayed 2 nights in Jul 2019

6/10 Okay

Cuong

Stayed 3 nights in Apr 2019
Response from Pacific Hotel Da Nang on Jun 13, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Cuong

Disliked: Property conditions & facilities, room comfort
Just ok
Just ok
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
😢😭😖 waiting long on check-in time n not proper arrange for room amenities. Lift spoil n shower not working
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Da Nang Pacific Hotel was one of the worst places I have stayed at in Vietnam. We booked the hotel for 2nights on hotels.com whilst doing so we asked what the best way was getting to and from the airport was but no response. Once we arrived to the hotel we were greeted with a rude and ignorant young guy who just handed us a room key and breakfast voucher only for the first morning. We asked how to get to Hue for the next part of our journey but he just responded with taxi so we went to our room. Got to our room at 21:00 to only find the hot water isn’t working and no view (Aircon units with sign in front of window). They came up and fixed it temporarily for it to stop again about 15min later. They then changed us rooms to next door to have the same view but this time hot water. The next hurdle we had to jump was mould in the shower, ants in the room and cockroaches! In the morning we asked them to clean the room for this as we went to breakfast, during breakfast we noticed more cockroaches dead next to the dining table in the plants and on the floor. After this we decided not to eat anymore and not to even bother about asking for the breakfast voucher for the second morning. We went out for the day returning that afternoon to find the ants were still in the room. We then got the bug spray off the hotel staff and did it ourselves. It was very disappointing considering there are hotels/hostels for the same price and location which would be cleaner and more helpful than this
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk staff, clean room, comfortable bed, hot shower with good pressure, cable, breakfast included with good view of city. Air conditioner turned on by button on the side, remote didn't work. So it either blew really cold or nothing at all. Got an okay massage then was told by the masseuse I had to tip her 40%! Had to go down to the front desk to get it straightened out. Pass on the massage!
Stayed 4 nights in Mar 2018

8/10 Good

Ryan, Chicago

Liked: Staff & service
Decent hotel for price. Getting out dated
Hotel had hot water and basics. Staff was nice. Decent for cost. Getting little old. Facilities getting little old
Stayed 1 night in Mar 2018

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Large luxurious room, good airconditioning, friendly and helpful bellboy and reception!
Stayed 2 nights in Jul 2017

6/10 Okay

Thi Ngoc Vy

Liked: Staff & service, property conditions & facilities
nice place to stay
its location is comfortable for travelling, near Han River Bridge, and the main market. It brings convenience for us to explore the Da Nang

6/10 Okay

Michael Nhan

Disliked: Property conditions & facilities, room comfort
In generell ok place for short stay. Money valued and is suited for 2/3 stars hotel

6/10 Okay

Hanh, Houston, TX

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just a place to sleep; don't expect anything else.
Stayed 3 nights, but wish it was only 1. Room was uncomfortable due to having to wait 20 minutes for A/C to cool down each time upon entering. Towels were worn/old and had holes. Shower head had a mind of its own if put on full blast. Bad Bathroom layout (sit on toilet and your knees hit the tub). Tub was raised and upon stepping down, you can easily slip and fall. Sometimes the elevator door won't open. No elevator access to top floor restaurant. Nightlife seemed pretty sparse; you usually need a cab to the happening areas of town. Breakfast buffet was included with our price, but the food quality was just OK. Nothing very interesting; we opted to pass on the free food our last day for better offerings.

8/10 Good

Philip, Dorchester, MA

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood.
The room is a bit small, the service was good. About half mile (3/4 kilometer) walking distance to the Han's river where you can have a cold beer or a fresh coconut, the dragon spitting fire and the beauty of Đà Nẵng @ night.

8/10 Good

Harold, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money! I will come back here!
Hotel staffs are very friendly and welcoming. The room and the hotel are generally clean. Nice location and not so far from the beach. Cheap price and good quality is usually hard to come by but Pacific Hotel will tell you otherwise.

4/10 Poor

terence, malaysia

Disliked: Staff & service, room comfort
hotel close the city
when i into the room, i feel the standard room is smaller than the other hotel, very disappoint . i stay this hotel for 2day, the second day morning i want to eat breakfast at 8.30am but i saw no more food at the table. i ask the staff , they answer breakfast finish already, i very angry. i will no booking this hotel next time.

8/10 Good

Melody, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel friendly staff
I would recommend this hotel to anybody. It is clean, spacious, central and has all the required amenities and more. Buffet breakfast included and was very good. They offer things like massage, tour and travel bookings as well as a sauna & steam room which I did try and it was wonderful! The only downside is if you want to check in earlier than the 2pm check in time you must pay for a half day. I hope yor hotel changes this. Other than that please stay here I really enjoyed it.

10/10 Excellent

rob, Manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location
Staff were very welcoming and allowed us to check in early, spoke English, room was great, fridge, kettle, air con, complimentary water and excellent Wi-Fi Breakfast eggs were cooked to order, toast and baguette available Water, tea, coffee, milk and orange juice available All hotel staff were lovely and we would definitely recommend this hotel and would stay again

8/10 Good

Megan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area
Was right in the centre and had scooters available downstairs. The room was clean and worth it's money. The breakfast was cold, however.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean rooms, Good value for the price

6/10 Okay

Gabriel, Shanghai, CN

OK, OK hotel, thinking the price
Room clean, staff OK. Location OK. Price good.

8/10 Good

Jenny, USA

Liked: Staff & service
Great for the price!
Great for the price! Workers were nice! There were some neighbors who were loud and obnoxious but the hotel didn't do anything wrong.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
Hotel sign indicates 2 star hotel.
Maybe someone hasn't updated details, but the sign at the hotel indicates 2 stars. That's about its true rating. The internet service is poor. But for a 2 star establishment, they try.

6/10 Okay

Ashley, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clean and tidy, but very noisy.
Room was clean and tidy however we were given a room overlooking the busy street and park area. The windows were not double glazed and every morning at 0500 an aerobics class lasting an hour occurred right outside the hotel in the park. Impossible to sleep. Never had a good nights sleep. There are many other rooms at the read of the hotel which wouldn't have the same issues. Good breakfast.

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Clean and simple
Clean room. Very basic services, however very good for the price.

6/10 Okay

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT FOR THE MONEY
STAFF WAS GREAT ,,,FREE BREAKFAST WAS ONLY FAIR , ROOM VERY CLEAN, BUT A SAFE IN THE ROOM WOULD BE NICE.

6/10 Okay

Damien

Liked: Room comfort
Adequate
This hotel is a bit run down and old, but you get what you pay for. The rooms were fine and I had no real problems with my 3 night stay. The staff wre fine and helpful but i would not stay in this hotel again.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

murray, canada

Liked: Staff & service
good comfort, pleasant stay
for the money this hotel was alright. cons: empty coffee shop next door plays loud dance music until 9 or 930pm. we put the "don't change the sheets" sign on the bed and when we returned after our room was made up they didn't bother to make the bed at all... Tip: get to breakfast early because if you go after 8am everything is cold. Quality was average with a good selection. We'll probably stay here again if we return to Danang.

8/10 Good

E.B., TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pacific Hotel - DaNang
Was looking forward to "soft" memory foam beds with quality bedding" as the description at Hotels.com had said. The hotel did not have the bedding described and said they would notify Hotels .com of the error. Aside from that the hotel was excellent. The staff upgraded us to a better room for pointing out the error on Hotels.com Recommend without hesitation

10/10 Excellent

Stuart, Plymouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Big comfortable room and nice bathroom, the staff were really friendly and helpful. The hotel is well located in the centre of Danang and close to most things. The buffet breakfast was very good with a big selection of food both western and asian. Without doubt we would stay there again.

6/10 Okay

Verified traveler

Liked: Staff & service
Very friendly staff and excellent value for money
Really enjoyed staying at the Danang Pacific Hotel - hotel staff very friendly and found this hotel to be really good value for money.

10/10 Excellent

Pramod, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable, reasonably priced
I've stayed here twice now already, each time for 3 days. And I love the place. It's very reasonably priced for the quality of service and comfort made available. The staff is very friendly and very helpful in every way. It's in a great location, very close to the waterfront, a lot of nice bars and restaurants, shopping, etc. And it's only a 10-min ride from the airport. The only issue is the loud music next door at the cafe that plays till around 9.30pm. I would stay here again for sure.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
We satyed here 2 nights after flying form Nga Trang, with the intention of seeing the Ba Na Hills, and heading for Hoi An. It was a short taxi ride from the airport and located on a busy intersection in the city. It is too far to walk to the beach, but a few blocks from the river front, and was difficult to find a good restaurant nearby. However the rooms were very comfortable and quiet despite the busy streets and night clubs. The breakfast was one of the best - asian and western foods, lots of choicees, with hot tea and a real toaster (a first on our visit to Vietnam). the thing that let this hotel down was the poor service at the reception desk when we arranged a car and driver to take us to Ba Na mountains. We asked for a English speaking driver and he could not understand us, when we got to the Ticket booth at Ba Na station, we had difficulty explaining that we had paid at the hotel, and when we got to the top of the mountain it was mostly closed and under construction. Wouyld recommend this hotel as a stop over only.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julian, Sofia, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable way to experience Da Nang
Clean, convenient, comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good value. Actually, the free breakfast buffet (not normall'y "my thing") was absolutely excellent. Would have gladly paid for it separately! Right in middle of local retail area. There really isn't a true western "tourist" area in the city proper. That's changing as 1-2 big name hotels & a mega-resort are on the way. Of course, boatloads of $$ being spent on the beach area resorts/villas (golf course crazy). Try very hard not be the "arrogant American" & always learn a few basic survival phrases in language of country am in. However, even basic English except for an occasional spot was hard to come by. Long way to go in multiligual upgrade if DNG wants to really attract more tourists. Certain the incoming resorts will import if needed.

6/10 Okay

Wayne

Liked: Staff & service
Disliked: Property conditions & facilities
Mr

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Breakfast of my 2 month holiday
The helpfulness of the staff and breakfast of this hotel made this one of the best hotel I spent nights in Vietnam. The views from the restaurant, in addition to the buffet, were something way beyond this price range and the staff which was willing to go miles to assist us makes this hotel something I can recommend whole heartily

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful little hotel-convientieltly located-staff very friendly and helpful

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Pacific Hotel, Danang
The hotel is pretty basic, the lift didnt work very well so i gave up and climbed the stairs for the most part. i was only in danang for 1 night as i had a late flight and left in the morning for Hoi An. The breakfast was pretty good with a panoramic view of the city. the city itself at night wasnt very inviting so i ate at the hotel after ordering room service. Danang doesnt have that much to offer and i probably would have prefered to spend more time in Hoi An.

6/10 Okay

THANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

アンタライ, 日本

Liked: Staff & service
空港から近くタクシー代も安く、見どころも徒歩圏内で、ダナン鉄道駅も徒歩15分ぐらいで、コスパと立地は十分です。 隣りには「歩き方」にも掲載されている鶏料理の店があります。 味も良くおすすめですが、コンビニで買うと約50円のダナンのラルービールが、300円も取られたのはビックリしました。 タイではビールはほとんど原価なのに！
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมใกล้แหล่งท่งเที่ยว และสนามบิน รวมๆก็ใช้ได้ถ้าไม่ติดหรูถือว่าดีเลย
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
모텔이 더 깨끗할 것 같다. 전반적으로 준비는 되어 있지만 말그대로 존재만하고 잘 준비되거나 좋지는 않다. 있을 건 다 있다.
Stayed 1 night in Sep 2019