Keep away, find somewhere else to stay
Posted Jan 16, 2017
Internet service. Could not connect most of the time, even though it showed full service, it always stopped responding. Totally use less 3 days out of 4 we stayed in this hotel, 4 days too many. Was told on complaining that it was a problem for all of da nang, unbelievable since we were able to use free wifi at lots of other venues.
Extra charge for room 100000 breakfast for the 2 nd person , not a great start to a honeymoon.
On our 2 day, There were Not many people in hotel, so they decided, no breakfast, just offer a few items you could choose from, And the menu items were not worth 20,000 vnd let alone 100,000 vnd they charged us, asked for refu d as refused to eat any of the menu items they offered.. We also refused breakfast the last day as well. Our choice, but with advanced notice,
They still refuse to refund this mornings amount, eventualy they refunded 100000, vnd for one breakfast that they cancelled.
Toileties in bathroom hmmm, we used 1/2 of the single shower gel and shampoo in the morning, after room cleaned, next nothing replaced ??? Next day same except we didnt have toiletries to use even. When they cleaned the room, unless you use it all, they do not refill, or leave any more. ???
And speaking about the bathroom, well lets not forget the hot water, and the 10 minute wait, while running the hot taps to get some hot water,. Yes actually get hot water, but its a long long wait.
The Ist room well was a delux, ??? Curtains were never install