Ratings based on 593 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Great hotel! Highly recommend. Staff were super nice. Food was amazing. Very clean rooms. Great location.
Comment from Hotel Management
Oct 16, 2017 by TPE, Hotel Management
Dear Maria, We thank you very much for the pleasant feedback and comments received and are pleased to know that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back very soon. Sincerely yours, Emil Leung General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Oct 3, 2017
Very luxury and elegant. Excellent staff. Close to station.
Comment from Hotel Management
Oct 5, 2017 by TPE, Hotel Management
Dear Valued Guest, We sincerely thank you for your kind feedback and good words. We are glad to know that you enjoyed your stay. We look forward to the pleasure of having you back in the near future. Sincerely yours, Emil Leung General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Business and tourism. Perfect hotel

Posted Aug 27, 2017
Perfect hotel. Clean. Spacious. Awesome pool. Centrally located with easy subway to all major spots. Excellent concierge services.
Comment from Hotel Management
Aug 28, 2017 by TPE, Hotel Management
Dear jro, We thank you very much for taking the trouble rated and commented us online after your recent visit. Your enthusiastic words will act as a source of encouragement to those team members rendered the services to our important guests like you. We do hope that we can welcome you back to Taipei very soon. Sincerely yours, Emil Leung General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Super

Posted Aug 23, 2017
Wonderful hotel. Nice staff and very good rooms. I recommended this hotel
Comment from Hotel Management
Aug 24, 2017 by TPE, Hotel Management
Dear Valued Guest, We thank you very much for the pleasant feedback and comments received and are pleased to know that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back very soon. Sincerely yours, Emil Leung General Manager
2 out of 5
by A verified traveler from London

Good facilities, incompetent service.

Posted Aug 23, 2017
The facilities were impeccable. The service however was irritating. During travel, unexpectedness is bound to happen. In such case, I wouldn't recommend this hotel as traveler's first aid, contrast to what most great hotels offer.
Comment from Hotel Management
Aug 25, 2017 by TPE, Hotel Management
Dear Julie, We thank you for taking the time to share your valuable feedback of your recent stay. We have well noted this and will investigate and take it as references for our further improve of products and services. Once again, thank you very much for your patronage and we all look forward to an early opportunity to welcoming you back. Kind regards, Emil Leung General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Nice hotel with good view, services, restaurants..

Posted Jul 23, 2017
Nice hotel with good view, services, restaurants, shopping next door, car parking, meeting....
Comment from Hotel Management
Jul 26, 2017 by TPE, Hotel Management
Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Emil Leung General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great rooftop swimming pool

Posted Jul 12, 2017
Great pool. Great Service, and great lounge experience.
Comment from Hotel Management
Jul 14, 2017 by TPE, Hotel Management
Dear Valued Guest, We sincerely thank you for your kind feedback and good words. We are glad to know that you enjoyed your stay. We look forward to the pleasure of having you back in the near future. Sincerely yours, Emil Leung General Manager
5 out of 5
by A verified traveler

Posted Jul 8, 2017 on Hotels
Comment from Hotel Management
Jul 10, 2017
Dear Valued Guest, We thank you very much for rated us online after your recent stay with us. This is very encouraging and can assist us maintaining the standards that you are entitled to. We look forward to welcoming you back very soon. Sincerely yours,
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Moscow

Highly recommend

Posted Jun 28, 2017 on Orbitz
Pros: Super staff everyone very friendly and helpful.
Hotel is very very nice. Super staff everyone very friendly and helpful. The location is perfect and onsite restaurants are very good including the very popular main restaurant with an unbelievable buffet for breakfast lunch dinner. Pool on the roof is very nice.
Comment from Hotel Management
Jul 3, 2017 by TPE, Hotel Management
Dear Valued Guest, We thank you very much for your feedback after your recent visit. Your enthusiastic words will act as a source of encouragement to those team members rendered the services to our important guests like you. We do hope that we can welcome you back to Taipei very soon. Sincerely yours, Emil Leung General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Most beautiful hotel!

Posted Jun 24, 2017
Pros: Everything!
Cons: The restaurant with more western style cuisine was booked by a wedding the first night we were there, so we ended up ordering room service.
Location: Easy to get to Taipei 101 and the museum and memorial for the first democratic president. Night market also within walking distance of hotel.
This is one of the most beautiful hotels I have ever stayed in! From the US, I always felt well cared for with an English speaking person. The view was amazing from our room on 27th floor.
Comment from Hotel Management
Jun 26, 2017 by TPE, Hotel Management
Dear Valued Guest, We thank you very much for the pleasant feedback and comments received and are pleased to know that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back very soon. Sincerely yours, Emil Leung General Manager