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Reviews of King Fahd Palace

5 out of 5
King Fahd Palace
Pointe Des Almadies, Dakar

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 130 reviews" "
Rating 8 - Good. 52 out of 130 reviews" "
Rating 6 - Okay. 24 out of 130 reviews" "
Rating 4 - Poor. 19 out of 130 reviews" "
Rating 2 - Terrible. 10 out of 130 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Zoe

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed my stay, the room was great.
Travelling for work, I though the room and room faclilities were excellent. The pool was lovely and I had it all to myself. The breakfast was ok. It took a long time to get a tea or coffee, spoons had run out and staff seemed generally overwhelmed. Some parts of the hotel seemed run down. Some of the reception staff were good but some were rude. Some of the bar and breakfast staff were good and some didn't seem to know what they were doing. There were a lot of poeple begging in the hotel lobby. It would be better for the hotel to donate to community projects and not allow beggars in the hotel.
Stayed 2 nights in Jan 2024
Response from Fatima on Feb 27, 2024
Thank you again for your feedback. We value your business and hope to have the opportunity to serve you again in the future, with a significantly improved experience.Sincerely,The Hotel Management

6/10 Okay

Denis

Stayed 1 night in Jan 2024
Response from Fatima on Jan 11, 2024
Hello Dear Denis,We appreciate your review, and hope you had a great stay with us.Hoping to see you back with us soon.The Hotel Management.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Fatima on Feb 27, 2024
Thank you again for your feedback. We value your business and hope to have the opportunity to serve you again in the future, with a significantly improved experience.Sincerely,The Hotel Management

10/10 Excellent

Maimouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Fatima on Dec 11, 2023
Dear Maimouna, Thank you for your review, we truly appreciate the feedback, and we are hoping to have you stay with us again soon. The Hotel Management

10/10 Excellent

MAMADOU

Stayed 2 nights in Nov 2023
Response from Fatima on Jan 11, 2024
Hello Dear Mamadou,We appreciate your review, and hope you had a great stay with us.Hoping to see you back with us soon.The Hotel Management.

10/10 Excellent

Naiem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and fantastic views
Stayed 3 nights in Nov 2023
Response from Fatima on Nov 15, 2023
Thank you for your review, Naiem.We are hoping to see you back with us soon. The Hotel Management.

10/10 Excellent

Naiem

Stayed 1 night in Nov 2023
Response from Fatima on Dec 11, 2023
Dear Naiem, Thank you for your review, we truly appreciate the feedback, and we are hoping to have you stay with us again soon. The Hotel Management

10/10 Excellent

enrique, decatur

Stayed 2 nights in Nov 2023
Response from Fatima on Nov 28, 2023
We appreciate your review and are glad you enjoyed your stay with us.We are looking forward to seeing you back with us soon.The Hotel Management.

8/10 Good

Jamala

Traveled with family
Liked: Cleanliness, staff & service
I stayed there with my toddler. The staff is very friendly and helpful, taxi service outside the hotel at my convenience was great. The property is huge, but there is so much room for potential, for eg. The kiddies' pool, needs to be reconstructed, (it wasn't clean, and tiles are lifting around it) my son loves the water (ocean/pool) and he didn't want to get into the pool. Didn't ask to go to the pool for the duration of our stay. There is a supermarket within walking distance from the hotel, perfect for grabbing snacks/water etc. The club (kids play area), needs to be demolished and reconstructed (not safe at all). Our room was nice, we got the newly renovated rooms. The food- not many options ( we had breakfast daily, and dinner twice) Overall: such a huge property, there is so much that can be done to uplift certain areas.
Response from Fatima on Nov 2, 2023
Hello Dear Jamala,We appreciate all your recommendations, and they will be taken into consideration moving forward with the next renovation process.We are glad you enjoyed your stay with us and are hoping to see you back soon.The hotel Management.

6/10 Okay

Phillip, Ft Lauderdale

Stayed 3 nights in Oct 2023
Response from Fatima on Oct 31, 2023
Hello Dear Philip, We greatly appreciate your review and hope you had a great stay with us.Your review will be taken into consideration, hoping to see you soon.The Hotel Management

8/10 Good

David

Stayed 1 night in Aug 2023
Response from Fatima on Oct 4, 2023
Bonjour David, Merci pour votre avis, il sera pris en compte et nous espérons vous revoir trés bientot.

4/10 Poor

Cedric

Traveled with group
Disliked: Staff & service, property conditions & facilities
I reserved a suite executive room with 2 double beds & was given a room with one bed. They said that's all they had
Stayed 1 night in Jul 2023

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Pool, ocean view, golf course, tennis courts. but there is no spa:(
Stayed 1 night in Jun 2023

10/10 Excellent

Aubin

Business traveler, Traveled with family
super hotel
Stayed 4 nights in May 2023

8/10 Good

Augustine

Business traveler
Liked: Cleanliness, property conditions & facilities
The property is nice. Obviously the best hotel I have stayed in Senegal with a decent size bathroom 👍

4/10 Poor

Levers, Philip Nel Park

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service delivery is poor. insects and mosquitoes in the room. No fridge. Coffee maker not producing hot water. Door not closing properly. No security locks from inside the room. Old carpet not well maintained.
Stayed 3 nights in Nov 2022

6/10 Okay

Tiani

Traveled with partner
Disliked: Staff & service, amenities
It was a decent hotel but I was expecting a bit more for the amount we paid. There was only a refrigerator and a coffee maker I was also hoping for our room to have a microwave especially since we booked the double executive room. I somewhat expected it since I feel like it’s common for travelers to stay for weeks to months. Staff was very friendly however we did have a miscommunication. We called and asked for fruit and ice but we were brought fruit and three bowls of ice cream. After explaining that it was not what we ordered, they later brought up the ice but we still ended up paying for the ice cream even though we did not end up eating it. Most likely will not be back.
Stayed 6 nights in Oct 2022

10/10 Excellent

W. M.

Stayed 5 nights in Sep 2022

6/10 Okay

Momodou

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I have been to this facility in the past. The service has deteriorated and the6 have stripped at least the standard ro9ms of all amenities.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020

2/10 Terrible

Mohammad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Very dirty this should be 1 star not 5
Stayed 4 nights in Jan 2020
Response from Aissatou LO on Feb 25, 2020
Dear Sir, We'd like to thank you for your feedback. Could you please tell us what has been your experience at the King Fahd Palace hotel. We will also need your room number to enquire investigation Best Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very forthcoming. We got a late check out and a free airport transfer. More than one can expect.
Stayed 1 night in Dec 2019

6/10 Okay

Traveller

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Hotel food is of poor quality and rooms need to maintainef better.
Stayed 13 nights in Dec 2019

6/10 Okay

Visitor

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Rooms need maintenance. Bathroom ceiling was leaking water and carpets are not cleaned everyday thus rooms get smelly quickly.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Staff was very amendable along with services. Great location as my wife and I felt very safe. Cannot wait to return.
Stayed 9 nights in Nov 2019

8/10 Good

FEDOR

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
Received an upgrade without even asking for it. Nice restaurant with fair prices.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maitained and catered to the needs of guests adequately
Stayed 7 nights in Nov 2019

8/10 Good

FEDOR

Business traveler
Liked: Staff & service, room comfort
Ok stay
I received a nice upgrade from a normal room to a suite! Rooms could be cleaner. It’s more a four star hotel than a five star. Overall ok stay
Stayed 1 night in Nov 2019

6/10 Okay

visitor

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
liked environment disliked level of cleanliness - poor cleanliness esp in rooms
Stayed 25 nights in Oct 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful seaside hotel in Dakar.
This is a beautiful luxury hotel located on the ocean in Dakar. The views are stunning. The hotel is older but seemed to be well-maintained and the room was very, very comfortable. We had a small problem with the air conditioning which was corrected immediately when we phoned. The front desk staff was amazing!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
I used to stay at this property when it was called Meridien. It felt fresh and pleasant. While the structure, surroundings and facilities remain, to me it has lost its ambience.
Stayed 1 night in Sep 2019

8/10 Good

AL HUSSEIN

Liked: Staff & service
NOT WORTH THE PRICE
Think it's used to be a beautiful hotel that has grown old. For the price, it's not up to standard. There are 3 stars hotels that looks better than this. The carpet and furnitures look very old. Doesn't feel like a 5 star. Not worth the price.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
needs update and food was terrible and overpriced you are not my boss so you should not tell me how many characters i must put in. be happy that i am filling out this form for you
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the beach. Great view from our room. Food was amazing as well.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
The location of the property was very nice, by the seaside and in a good neighbourhood. The staff and service were good, but we found that we had to ask for certain things that we believe should be standard at top hotels these days. When we asked for them, they were promptly delivered. All things considered, we had a good experience, but left with the impression that the King Fahd Palace is a grand old hotel that may need some modernization if it is to keep up with the competition in Dakar.
Stayed 3 nights in Apr 2019

6/10 Okay

Gal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
OK for its price
Hotel is huge, but quite old. Breakfast could be better and provide more choice. Rooms are old but overall comfortable. Staff is very friendly
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was smelly and moldy. I am highly allergic to mold. I asked them to switch and they told me to come back the next day. The place is really run down and extremely overpriced. We ended up checking out early and forfieghting our second night because my allergies were so bad.
Stayed 2 nights in Jan 2019
Response from Marc Cacciaguerra on Mar 11, 2019
We are really sorry for your experience in our hotel. See you soon maybe...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One the rare excellent experiences I had so far. I will definitely recommend this Hotel for all the things someone is expecting in a Hotel.
Stayed 1 night in Jan 2019
Response from Marc Cacciaguerra on Mar 13, 2019
Un grand merci pour ce commentaire. En espérant vous recevoir très bientôt.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff here not service oriented, facilities a bit dated.
Stayed 2 nights in Dec 2018
Response from marc cacciaguerra on Jan 21, 2019
Bonjour. We do everything to satisfy our customers, with a smile. See you soon...i hope.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Marc Cacciaguerra on Oct 31, 2018
Bonjour. Nous ferons tout notre possible pour que votre prochain séjour dans notre hôtel soit un agréable. A bientôt.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
not cool
cruddy place
Stayed 4 nights in Sep 2018
Response from Marc on Oct 29, 2018
Bonjour. We hope that your next stal will be very pleasant. A bientôt.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enormous and nice complex for a brief visit
I spent one night at the hotel in late August 2018 to attend business meetings. I arrived late at night and they provided me with the most serious upgrade I have ever received due to lack of other room options -- an enormous suite with its own dining room and living space, 2 bathrooms, and a 2 separate balconies. Way too much space for one person but it was a lovely room and I was lucky to get it. The only issue I had was that I contacted the hotel multiple times before arrival to request shuttle transportation from the airport to the hotel and they did not respond to any of my inquiries. Two colleagues traveling from different locations on different flights had the same experience -- emails were not acknowledged and we ended up finding our own transport to the hotel. THe hotel did offer a complementary transfer in their minivan back to the airport upon departure.
Stayed 1 night in Aug 2018
Response from Marc Cacciaguerra on Sep 25, 2018
Thank vert much for your comment. A bientôt.

6/10 Okay

Christina

Just Okay
Views are nice, but rooms and grounds are outdated. The beach looks like from afar, but all the trash and rocks are not inviting. Buffet is decent if included in your room rate, otherwise outrageously priced. Not a 5 star hotel by US or more developed countries like India standards, but comfortable enough. Walking distance to some good seafood restaurants.

10/10 Excellent

Dalanda, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach and airport
The best employees. Food is good and little overpriced.The promenade is so relaxing and the view from my room was greathe. I give it 5 stars for the hotel and would like to recommend the personnel for the highest prize for its highest quality.

8/10 Good

Mark, UK

Liked: Staff & service, room comfort
Conference at Hotel
It amazes me why people make such negative about hotels, such as those that appear on Trip Advisor. This hotel is very suitable for most trips whether business or pleasure. Yes it needs some refreshing in some areas but don't we all at a certain age! The staff were excellent and always friendly. Excellent location and quieter than other hotels down the coast line which sit directly in the flight path to the airport. One negative is there is only one restaurant option in the evening but food was very good.

6/10 Okay

Anthony, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senegal Siesta
Business Trip. Great beachfront view. Need stronger/stable WIFI connection. Shower leaked on the floor. Bathroom needs repairs/remodeling.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare
AMAZING cleaning personnel. Hysterical concierge who raised her voice at me and was extremely uncooperative. Rooms are old and moldy. Food isn't great, skip breakfast and any other meals -- just eat outside. Extremely overpriced for the conditions offered. Stay at Radisson Blue.

6/10 Okay

C, Den helder

Liked: Staff & service
Outdated
Outdated

4/10 Poor

no need, Gambia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
TOO EXPENSIVE FOR NOTHING
I have been to Dakar on multiple occasions and normally stayed at $60 to $70 hotels around the airport which includes breakfast and have more comfortable and cleaner rooms than the one we stayed in King Fahad. I come from the Gambia and a $173 hotel in the Gambia will provide you a very decent living in a 5 star.