Ratings based on 1,148 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Staff very nice, husband passed away gave us a basket of fruit etc..
Comment from Hotel Management
Oct 19, 2017 by Blanca, Hotel Management
Thank you for staying with us, we appreciate you being our guests are glad to hear that our staff was courteous and compassionate during you difficult time. We always want our guest to have a positive experience and hope to see you again under better circumstances.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport with free shuttle

Posted Oct 12, 2017
Shuttle is slow to arrive at airport but still acceptable. Full breakfast is free and good. Just be cautious is asking the hotel to call a taxi--Not necessarily a real taxi which can be an issue.
Comment from Hotel Management
Oct 12, 2017 by Blanca, Hotel Management
Thank you for staying with us; we appreciate you being our guest and are glad to hear that you enjoyed your stay with us. We look forward to seeing you again during your next visit to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tunbridge Wells, Kent

15 Mins from the airport

Posted Oct 12, 2017
Pros: The variety of tv channels and pump shampoo and conditioner
Cons: have a central light in the room instead of having loads of lamps
We booked just so we were close to the airport in the morning. comfy bed, good breakfast selection. Just what we needed
Comment from Hotel Management
Oct 12, 2017 by Blanca, Hotel Management
Tilly, Thank you for staying with us, we appreciate you being our guest and are happy to know that you enjoyed your stay with us. We look forward to seeing you again during your next visit to the DFW area.
2 out of 5
by A verified traveler from wamego, kansas

Posted Oct 8, 2017
Pros: The front desk ladies were very gracious.
This room was way overprice. $156.73 There were long dark hairs on the bed sheets. The shower floor had soap film buildup. There was no pillow for the pull out bed and only a thin blanket available Although he desk clerk said some breakfast items would be available for early commuters, only coffee , store wrapped muffins and bananas were out at 5:00AM. truly disappointed
Comment from Hotel Management
Oct 12, 2017 by Blanca , Hotel Management
Thank you for staying with us, we appreciate you being our guest and would like to apologize for your unpleasant experience with us. Please contact us via Expedia so that we can make it right for you.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Sep 30, 2017
The room smelled a bit off when I entered and there was a car air freshener on the a.c. unit. But the room was a good size, nice furniture, and clean. I was hoping for a late check out which I usually don't have an issue getting but they weren't able to accommodate me because their housekeeping staff was leaving early that day.
Comment from Hotel Management
Oct 3, 2017 by Blanca, Hotel Management
Navi, Thank you for being our guest, we are glad to know that you enjoyed your stay with us and look forward to seeing again on your next trip to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Came to stay for a long weekend with the kids. Had a lot of fun while in town and a comfortable place to rest and sleep was appreciated. The kids enjoyed the pool and breakfast was good enough to get us all going. Would certainly stay again, no complaints.
Comment from Hotel Management
Sep 19, 2017 by Blanca , Hotel Management
Thank you for staying with us; we appreciate you being our guest and are glad to know that our breakfast selections were satisfactory. Knowing that you enjoyed your stay with us gives us great pride. We look forward to seeing you again during your next visit to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

hotel near airport

Posted Sep 9, 2017
Cons: bathroom could have been roomier, the door barely cleared the toilet.
Location: near airport
Nice, but fell a bit short of the newer Best Western in Shreveport.
Comment from Hotel Management
Sep 19, 2017 by Blanca, Hotel Management
Dave, Thank you for being our guest, we are glad to know that you enjoyed your stay with us and look forward to seeing again on your next trip to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Sep 8, 2017
Nice, clean hotel. Right next to the freeway but wasn't too noisy. Friendly always smiling staff.
Comment from Hotel Management
Sep 25, 2017 by Blanca, Hotel Management
Don, Thank you for staying with us; we appreciate you being our guest and are happy to hear that you enjoyed our property’s cleanliness and that our staff was attentive. We look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
It was fine for a night before an early morning flight. Slightly muggy in the room, but turned down the air and it was fine.
Comment from Hotel Management
Sep 25, 2017 by Blanca, Hotel Management
Thank you for staying with us; we appreciate you being our guest and look forward to seeing you again during your next visit to the DFW area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Great very clean quick check in great breakfast Dllkkm kkmbg guu
Comment from Hotel Management
Sep 6, 2017 by Blanca , Hotel Management
Dear Guest, Thank you for staying with us we appreciate you choosing our property and are glad to hear that you enjoyed our breakfast selections and cleanliness. We look forward to seeing you again on your next trip to our area.