Ratings based on 289 Verified Reviews

4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Sntonio

Impecable hotel close to the Dallas-Fortworth airp

Posted Dec 4, 2017
Very professional and courteous staff, with clean and spacious rooms, The gym was large, well equipped and tidy. The pool was nice for kids and adults, and the jacuzzi was nice and very hot, about 102F. I loved the place
Comment from Hotel Management
Dec 4, 2017 by c, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Irving TX

Nice. Close to the airport. Very nice hotel.

Posted Dec 3, 2017
Front desk employees are awesome. Great experience all the way around.
Comment from Hotel Management
Dec 4, 2017 by c, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Nice, comfortable and clean hotel

Posted Nov 27, 2017
Had a short stay the staff was amazing had a great experience with our guest room assistant!
Comment from Hotel Management
Nov 27, 2017 by c, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Oct 5, 2017
Pros: clean & comfortable
Cons: I was a little disappointed that I could not get rewards on my marriott rewards because I had booked thru a 3rd party.
Location: Near DFW Airport
Very nice hotel with excellent staff. They were very helpful and treated me with much respect. I lost my car key and everyone including the drivers of the vans went out of their way to help me try to locate it. Although, I never located it they allowed me to stay around the hotel until someone could pick me up. Will definitely stay here again.
Comment from Hotel Management
Oct 20, 2017 by c, Hotel Management
Dear Guest, Thank you very much for your rating. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Belton, Tx

Posted Sep 18, 2017
Pros: The iced tea and water in the lobby were delicious.
Cons: The TV could be lifted slightly to remove the bind in the neck to provide for better viewing from the bed.
The staff were courteous and friendly. The beds were comfortable and clean.
Comment from Hotel Management
Oct 20, 2017 by c, Hotel Management
Thank you very much for your rating and comments. Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Convenient location to the airport

Posted Sep 12, 2017
Pros: The staff was very friendly, The shuttle service and the restaurant and bar was great. The grilled cheese sandwich delicious
Cons: Offer internet services at LEAST! I have stayed at a variety of Marriott and the internet is free. They also do free breadfast
Location: They have a great shuttle serviced for the grapevine area thats very affordable
If you are looking for something close to DFW and maybe want to shuttle around Grapevine this hotel would be great for you.
Comment from Hotel Management
Sep 15, 2017 by cv, Hotel Management
Thank you for your comment and feedback.
1 out of 5
by Julie

The worst Marriott I have ever stayed in

Posted Sep 12, 2017 on Hotels
The room was very dated. The toilet was lopsided, the fan in the bathroom didn't work and the steam from the shower kept setting the smoke alarm off. There was 1 USB port in the entire room. Not one towel bar to hang a towel to dry. Room service took an hour and had the order wrong and items missing. There was no inroom safe.
Comment from Hotel Management
Sep 15, 2017
Julie, Thank your for your feedback and I apologize for the inconvenience. I will share your comments with the related departments. We hope to see you soon with refined service. Regards,
4 out of 5
by Russell

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thank you
5 out of 5
by Giselle

Posted Sep 9, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thank you
4 out of 5
by A verified traveler

Posted Sep 7, 2017 on Hotels
Comment from Hotel Management
Sep 15, 2017
Thank you