Ratings based on 51 Verified Reviews

4.0 out of 5
64% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to freeway and eateries

Posted Oct 19, 2017
Pros: Cool
Cons: Service with freshenning the rooms, more often
Location: Lots of places to visit
Fairly quiet and clean. Only pitfall when an extended stay is that you have to return old towels yourself to the front desk in order to get fresh towels.
Comment from Hotel Management
Oct 20, 2017 by Hotel Management, Hotel Management
Thank you for sharing your experience at Extended Stay America. We are glad to know you loved the convenience of our location and had a good time here. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
2 out of 5
by A verified traveler from Indiana

They need to clean

Posted Oct 5, 2017
Clean appearance at first in lobby. Old building remodeled and newish paint. Bugs on stove top burners, kitchen counter and table. Looked under sink and there had been significant water damage to the sink shelf that was painted over but not replaced. Left me wondering how much damage had been underneath and behind it? Atmosphere was stuffy in hallways and room. Countertops and table had residue. Like when you would have sprayed a cleaner and wiped but surface had not been rubbed clean. They offered another room but I didn't want to take a chance. I do not know what kind of bugs they were.
Comment from Hotel Management
Oct 7, 2017 by Hotel Management, Hotel Management
Please accept our apologies for your unpleasant experience at our hotel. Thank you for sharing these issues so we can make adjustments. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with the team in an effort to improve our service. We hope you'll give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, Tx

Feels like home away from home

Posted Sep 24, 2017
Best hotel I've stayed in over a long period of time
Comment from Hotel Management
Sep 24, 2017 by Hotel Management, Hotel Management
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Really Good for a Motel

Posted Sep 1, 2017
This motel has a stove, refrigerator, microwave in a mini kitchen. It's really nice for it's price range. It was well worth the 15$ extra compared to Motel 6 for example.
Comment from Hotel Management
Sep 1, 2017 by General Manager, Hotel Management
Beau, we appreciate you being our guest at Extended Stay America. It’s a pleasure knowing you loved our kitchenette and the reasonable rates. We hope to welcome you back soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cedar park tx

Nice hotel room

Posted Aug 24, 2017
Everyone was very friendly and helpful had a nice experience at this hotel
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Leo, thank you for staying at Extended Stay America. We are delighted to read you loved our courteous service and your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cedar park tx

Posted Aug 17, 2017
My experience at this hotel was very satisfactory everyone was very friendly
Comment from Hotel Management
Aug 18, 2017 by General Manager , Hotel Management
Leo, thank you for posting your kind review about Extended Stay America. Our goal is to provide a pleasant experience for each of our guests. It was a pleasure to read about the service you received from our staff. Thanks for your business, and we look forward to seeing you again soon. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, Tx

Gteat Stay

Posted Jul 22, 2017
The staff was extremely helpful and friendly. Offretrd to get the doors for me when I had my hands FULL of luggage and things. Told me about the area! Thank you Jackie!! Checked in with me to make sure I had everything I needed was I was settled in! Great location. would definitely stay there again.
Comment from Hotel Management
Jul 23, 2017 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America - Dallas – Bedford. It’s our pleasure knowing our staff, especially Jackie took wonderful care of you and made you feel welcome and you loved our location. We look forward to welcoming you back soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
very nice hotel, just wish they had pools. Otherwise very nice hotel and staff
Comment from Hotel Management
Jul 18, 2017 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America - Dallas - Bedford. We are glad to read you enjoyed your time with us and that our courteous associates made it even better. We appreciate your suggestion and hope to be your first choice every time you visit our area. Sincerely, General Manager
1 out of 5
by Ananth

Avoid this hitel

Posted Jul 14, 2017 on Hotels
Horrible hotel
Comment from Hotel Management
Jul 16, 2017 by Manager, Hotel Management
Ananth, on behalf of my entire team, I would like to offer our sincere apologies for not living up to your expectations or ours. We hope you will consider giving us another chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, General Manager
5 out of 5
by Marilyn

Good choice!

Posted Jun 25, 2017 on Hotels
It was a clean, comfortable hotel, conveniently located. I plan to stay there again.
Comment from Hotel Management
Jun 27, 2017 by Manager, Hotel Management
Thank you for being our guest at Extended Stay America - Dallas - Bedford. We are delighted to know you were comfortable here and that our location close to various attractions of the city worked well for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager