Ratings based on 400 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from St. John, IN

Posted Feb 10, 2018
Friendly staff and clean rooms. Large desk to get work done and spacious rooms.
Comment from Hotel Management
Feb 12, 2018 by Adrian, Hotel Management
Thank you for your comments. It was a pleasure to WOW you with our clean rooms and friendly staff. We look forward to your next visit. Thank you again and have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Texas

Hendrix wedding trip

Posted Feb 2, 2018
One night stay, easy "check-in" and great shuttle bus to Delaney Vineyards.
Comment from Hotel Management
Feb 5, 2018 by Adrian, Hotel Management
Thank you for staying with us! It was a pleasure to have you as our guest. We hope we get you to come visit again. Have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Hilton Garden Inn

Posted Jan 23, 2018
Pros: Everything
Passing through Dallas with an early morning departure, I was surprised the shuttle was not available at 6:30 AM. We should have asked about that when we checked in. The lady at the desk called a cab for us and they picked up the tab. That is what you call great customer service. Comfortable, clean, good price, customer service and a bar and restaurant in the building. We will stay here again.
Comment from Hotel Management
Feb 5, 2018 by Adrian, Hotel Management
Thank you for your comments. I am glad the front desk was able to get you to the airport on time and we look forward for your next visit. Safe travel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2017
Great staff and location. BBQ and Flipps restaurants are very good and conviently located. Good stay.
Comment from Hotel Management
Feb 5, 2018 by Adrian, Hotel Management
Thank you for your stay! It was great you had good dinning options and we look forward for your next stay. Thank you and have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Water please

Posted Dec 21, 2017
I had a pleasant stay at this hotel overall. My only suggestion is to welcome guests with a bottle of water in the room. After a long trip it would be nice to just drink some water instead of using my credit card to buy a $2.00 bottle of water at the front desk. By the way I read reviewed about how uncomfortable beds were at this hotel. They are just fine!
Comment from Hotel Management
Feb 5, 2018 by Adrian, Hotel Management
Thank you for your comments. We take all suggestion and look at opportunity to improve. We are glad the rest of the stay was comfortable. Thank you and have a great day!
2 out of 5
by A verified traveler from hallsville texsa

Fridge not working

Posted Dec 19, 2017
Fridge didn’t work, one bed was so hard might as well as sleep on floor. The other when you sat on it you almost wen through it. That’s how much it sank in. Our second time staying at this hotel. Won’t be going back
Comment from Hotel Management
Feb 5, 2018 by Adrian, Hotel Management
We are sorry for the stay as it not part of our policy. We thank you for your comments as they make us better. Thank you and have a great day!
3 out of 5
by A verified traveler from PA

There are much better high quality values

Posted Dec 1, 2017
The hotel is ok, nothing terribly special. They don't realize that they have competition, though. You want an extra coffee pod for your room in thr morning? That'll be $1.50, thank you. You want a banana for the road? Breakfast is $10.50, thank you. There are better hotel values that don't charge you for every single amenity. Go find one of them and stay there instead. That's what I plan to do next time I'm in Fort Worth.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017 on Orbitz
Breakfast is too expensive , I thought . Other than that , my stay was fine .
4 out of 5
by A verified traveler

Convenient hotel close to the airport

Posted Oct 27, 2017
If we are ever in need of accommodations close to the Dallas Fort Worth international airport again we will certainly consider the Hilton Garden Inn DFW North Grapevine.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2017
overall great but the bed sunk in, In the middle. so a il uncomforable