Ratings based on 574 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Alexandria
Nice but.....Posted Jul 18, 2017
Pros: Staff were very nice.
Cons: The rooms, I understand there was renovations going on or building extensions but the room needed some air.
Location: Very conveniently located close to Dallas Fort Worth Airport. Perfect for that last minute delayed flight or missed connection.
This is a nice looking place, and the rooms were sufficiently equipped and clean. It had all the basic needs for a good night's rest, good beds, a clean shower, clean towels, a/c, but the room smelt really really horrible. It felt damp and smoky and musty. It was quite overpowering. They did let us move rooms but the new room smelt just the same. The staff were nice and helpful but the we couldn't get past the awful smelling rooms.
by A verified traveler from Oklahoma
I hate to leave a bad review butPosted Jul 12, 2017
My check in experience was very nice, the lady who checked me in was very accommodating. The bed was a bit hard and the bathroom was tiny. The reason for the bad part of this review is the house keeping. They knocked twice and then just opened the door. At 930 am, when checkout isn't until noon. I've never had that happen in any other hotel I've stayed in, it was jarring. Also they went up and down the halls slamming doors open and shut, at 930 am, I get that it's a Tuesday but most people here were out late for a concert. I wouldn't recommend this place and I don't think I'll be coming back.
by A verified traveler from Kamakura, Japan
Not the best stay...Posted Jul 8, 2017
Pros: On a brighter note, the beds were comfortable, the bathroom was functional, the Tcoffee was good and the Texas waffle machine made great waffles.
Cons: Please improve the odor, secure the windows on the 1st floor, clean the carpets, wipe down the doors.
Location: There is not much nearby. Having a car or transportation is definitely required. The hotel did provide a lengthy list of restaurants in the area.
After arriving at the airport and calling the hotel, their shuttle never arrived to pick us up. Another hotel shuttle driver was kind enough to take us to the hotel. We were given a 1st floor room and ended up moving to another because the window was very loose in its frame and did not offer us security. In our second room, the door to the adjoining room was unlocked and I had to secure it. There were other people in the room on the other side, so I moved things in front of the door just for the peace of mind. Both rooms had a damp musty smell. The second room also smelled of smoke. Having arrived on a late evening flight, I elected not to ask for another room. The room our friends had smelled better than ours. The overall cleanliness of the hotel left something to be desired. Scuffed doors, dingy carpet, and cheap-looking breakfast area... it just didn't seem to be worth as much as I was being charged for the room.
for Everyoneby A verified traveler from So Africa
Not a good time to stayPosted Jun 10, 2017
Currently this property is undergoing massive construction which has resulted in a total closure of the pool. Most of the parking area has been lost to construction supplies offices and equipment while subjecting the whole outside area to a coating of mud and dirt. The construction and the property location at the end of a DFW runway and adjacent to the rapid transit rail line immediately behind the hotel blend together to create a cachoponey of noise. However the staff have retained a friendly attitude. The only disappointment was that the coffee and bathroom supplies were never renewed once during my 5 day stay nor was the coffee pot ever cleaned. Generally a typical Sleep Inn although this one is beginning to show some wear and tear. But best avoided until construction is over.
for Everyoneby A verified traveler
Awesome placePosted May 17, 2017
Great place to stay. Very recommend close to restaurants and shopping. Staff is very friendly
for Everyoneby A verified traveler from Dallas TX
Close to DFW AirportPosted May 9, 2017
Pros: Breakfast was delicious. Airport shuttle was right on time. Driver was very friendly.
Cons: Smell of hotel was odd. ALOT of outside contruction. Cleaning lady came in at 9:00; we were still in bed sleeping so she just left.
Hotel had a strange odor about it. Hot tub was only mildly warmer than indoor pool. Breakfast was GREAT! TV looked like we could rent a movie - but we were unable to do so. Front desk said this capability was not present.
for Everyoneby A verified traveler
Great value!Posted May 9, 2017
Excellent price, very comfy bed, easy to find and close to many local attractions.
Posted Apr 28, 2017 on Hotels
Posted Apr 25, 2017 on Hotels
A value for money including a good breakfast near DFW airport
Posted Apr 23, 2017 on Hotels