Great hotel; odd housekeeping
Posted Dec 3, 2016
We got in around midnight so slept late. If you're not out of the room by around 10, housekeeping doesn't do your room. If this were a low class hotel, I'd pass in this point, but it's not. They should be more on the ball on housekeeping. It was irksome to come back in the evening to an untidy room. At this price point it shouldn't happen.
Otherwise it's a fabulous hotel in a good location, great design and comfortable.
Comment from Hotel Management
Dec 6, 2016 by Lauren Ragan, Hotel Management
Dear Valued Guest,
I am sorry to hear that your stay was inconvenienced by the lack of housekeeping services. We do have at least one member of housekeeping on staff 24 hours a day to assist with guest room service. The front desk is always able to help with any requests you may have. I am sorry this was not your experience and that we did not exceed your expectations in this area.
However, I am happy to read your feedback on our location and design! Our renovation was something we loved and enjoy sharing with you as our guest!