Wylie TX Best Western
Posted Nov 30, 2016
We have stayed at this hotel every time we have gone to Wylie, and in the past been very please with everything.
This time we were rather disappointed. We stayed one week - 7 days. and our room was not clean on at least 3 of those days, we didn't require the towels to be change but one time. they only made the beds on one day and didn't clean the bathroom or take the trash on 2 days. Our room was at the end near the mechanical room and the sound of running water kept me up every night. I don't think the room we were in is usually used as it is an accessible room.
Also our card keys didn't work all the time. having to get them reprogrammed
The staff was always pleasant and the breakfasts were very tasty, we really enjoyed being able to use the fitness center first thing in the morning to start our days.
Really hope this was a one time event as we have always like the Best Western Plus in Wylie