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Overview of Candlewood Suites Farmers Branch, an IHG Hotel

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Candlewood Suites Farmers Branch, an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGalleria Dallas11 min drive
    Popular LocationDallas Market Center14 min drive
    AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)15 min drive
    Popular LocationKay Bailey Hutchison Convention Center22 min drive

Choose dates to view prices

About this area

Farmers Branch

Located in Farmers Branch, Candlewood Suites Farmers Branch, an IHG Hotel is in the business district and near the airport. Galleria Dallas and Grapevine Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Legoland Discovery Center. Looking to enjoy an event or a game while in town? See what's happening at American Airlines Center or Lone Star Park.
Popular Location

What's nearby

  • Institute for Creation Research - 2 min drive
  • Ross Stewart Soccer Complex - 3 min drive
  • Galleria Dallas - 11 min drive
  • Dallas Market Center - 14 min drive
  • Kay Bailey Hutchison Convention Center - 22 min drive

Getting around

  • Farmers Branch Station - 5 min drive
  • Dallas Medical-Market Center Station - 13 min drive
  • Dallas-Fort Worth International Airport (DFW) - 15 min drive

Restaurants

  • Goji Cafe — 4 min drive
  • Korea House — 4 min drive
  • Cheddar's Scratch Kitchen — 5 min drive
  • Chick-fil-A — 5 min drive
  • Mi Cocina — 5 min drive

About this property

Candlewood Suites Farmers Branch, an IHG Hotel

Suburban hotel with fitness center and 24-hour business center
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. All 86 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are flat-screen TVs with cable channels.
Candlewood Suites Farmers Branch, an IHG Hotel offers 86 air-conditioned accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Access to nearby outdoor pool
  • Fitness center

Family friendly

  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (395 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 11:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per day
Dogs welcome
2 per room (up to 80 lbs)
Pets cannot be left unattended
An off-leash area is available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Farmers Branch Hotel
Candlewood Suites Farmers Bra
Candlewood Suites Farmers Branch
Candlewood Suites Farmers Branch, an IHG Hotel Hotel
Candlewood Suites Farmers Branch, an IHG Hotel Farmers Branch

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 72 out of 114 reviews
5 - Excellent 63%
Rating 4 - Good. 22 out of 114 reviews
4 - Good 19%
Rating 3 - Okay. 9 out of 114 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 114 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 114 reviews
1 - Terrible 6%

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

3/5 Okay

Traveled with family
Liked: Property conditions & facilities, room comfort
1 good thing, the bed was comfy
Bed is comfortable. Kitchen was slightly dirty as well as bathroom. There was a coffee ring on the counter in the bathroom along with fresh soap scum and hair in the tub. Towels had embedded hair in all if them. Luckily i brought our own towels, wipes and microban spray so i had to thoroughly clean our own room. I didn't want to ask the front desk to clean our room since they made it clear due to Covid-19 they don't clean the rooms. By the way our room looked, u didn't trust their cleaning anyway.
Stayed 3 nights in Jan 2021

4/5 Good

Stayed 1 night in Jan 2021

4/5 Good

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Candlewood suite
This is the only hotel I chose to stay at. My sister and I decided to have a “girls trip” just a get a way, and this was amazing! The employee that helped us Sarah, she has amazing customer service, I wasn’t trying to be too picky, I did want to be either on the 2nd floor or higher with a view, and she was able to accommodate that request! I love how the rooms are NO SMOKING, that is a huge plus for me! I understand that before you use any of the dishes, you would want to double clean everything, that is something that needs to be improved. Especially with covid going on, other then that, I am totally happy!
Stayed 1 night in Jan 2021

2/5 Poor

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Rooms weren't well maintained and had more bugs than I was comfortable with.
Stayed 1 night in Jan 2021