Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
It looks like it was recently renovated. All new carpet, bedding, furniture, paint etc. It was very clean, comfortable and spacious. Would definitely stay there again!
Comment from EPC
Aug 30, 2015 by Manager, EPC
Dear guest, We thank you for appreciating and taking note of the improvements we have implemented to serve our guests better and provide a more comfortable stay. We hope to have another opportunity to serve you again on your next trip.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Good for the price

Posted Aug 19, 2015
Hotel staff was very friendly. Property was updated and the inside clean. The parking lot was full of garbage and beer bottles and the pool area was very dirty. Also no umbrellas or lounge chairs by the pool. When it's 100 degrees some shade would be nice. Breakfast was great. All in all a good place for the price.
Comment from EPC
Aug 30, 2015 by Manager, EPC
Hello Danielle, We appreciate your feedback about your recent experience in our hotel. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are glad that you considered your stay at our hotel worthwhile. .
2 out of 5
by A verified traveler

Not impressed

Posted Aug 10, 2015
TV wasn't clear not very many stations, hot water took forever to get warm, pool area was dirty. Free breakfast was under stocked, not worth getting up for. The cleaning people can very early knocking on the door.
Comment from EPC
Aug 30, 2015 by Manager, EPC
Dear guest, I apologize for for the discomfort you may have felt during your stay here at our hotel. Please do call our attention on your next visit. Your comment on the breakfast served as well as our housekeeping being early to do his tasks will be evaluated. Management will surely look into this matter and address accordingly. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Nice close to Lake Ray Hubbard.

Posted Jul 27, 2015
Pros: The rooms are nice and able to accomodate 3 teenagers with enough bedding. Roomy and nice.
Cons: Better front desk staff
Location: Greta location to the Lake and accesible to things for the youngsters.
The hotel location is good as it is close to the Lake. Since I have a high school baseball team staying there and there were enough bedding ineach room for the boys. The only slight porblem was that I notified the front desk that we will be checking out one day earlier and I wa stold that they will notified Expedia for the Refund. Our agent call expedia and they show no cancellation for the last night. Expedia told agen that they will take of the problem and will handle the refund. Also Expedia will call our Travel agent on Monday. So far agent has not heard from anyone from Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice view

Posted Jul 24, 2015
Pros: See above
Cons: Smallish tv w/1 channel in particular that gave a loud static screech as I was surfing. Consider slowing down the door close with door shocks
Location: I'm a guy so I don't shop...but that option is there for those that do. I do eat, and there's lots of food choices from fast to dine-in
Very quick check-in and nice, clean room. Lots of shopping & food nearby w/a view of the lake. Very comfortable room w/lots of fluffy pillows. Considering it's right on a HW, noise was not bad. There is the occasional big rig horn but nothing major. There is a RR track right outside my window, but only heard 1 train horn during a 2 day stay, and it was during daylight hours and was a short blast. Minimal noise. Added a 2nd night to our stay directly at the desk w/no complications at all. Keep in mind that the off-highway area can be quite crowded traffic-wise during lunch and rush hours. A "quick" trip to fetch a chicken sandwich at noon-time made me wish I had opted for starvation. The room entry doors are heavy, and if someone exits their room and let's the door slam freely behind them, you will definitely hear it. Hopefully you'll have courteous neighbors. Still, it's better than cheap, hollow doors that can easily be kicked in, so enjoy the extra peace of mind. The area itself is quite safe.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Value/Great View

Posted May 30, 2015 on Hotels
Great view, but you might want to remember the windows aren't tinted--it's easy to see in from the outside.
4 out of 5
Recommended
for Couples
by Douglas from Nolensville, TN

Pleasant stay near the lake.

Posted May 28, 2015 on Hotels
Pleasant staff, quiet stay, near family.
Comment from Hotel Management
Aug 15, 2015 by Manager, Hotel Management
Hello Douglas, Thank you for taking the time to share with us your experience. I am thankful that you had a pleasant time with us and you enjoyed our accommodation. Allow us to provide your next lodging needs. Warm regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

Ok hotel close to lake and good restaurants

Posted May 18, 2015
Convenient location, room had two beds and a sofa bed in sitting area. Clean. Breakfast included. Pet friendly
Comment from Hotel Management
May 23, 2015 by Manager, Hotel Management
Hello Gigi, Thank you for your business and for taking the time to review your stay at Comfort Suites. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory including breakfast. Your appreciation of our effort to make our room comfortable for all of our valued guests is precious. We hope to accommodate your next lodging needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 18, 2015
Pros: Breakfast Bar
Cons: N/A
Location: Waterfront Area, Downtown Dallas
First room had torn shredded carpet in front of bed. Staff was very helpful in relocate us to a different room.
Comment from Hotel Management
May 23, 2015 by Manager, Hotel Management
Dear Guest, Feedback from guests are truly valuable to us as it help us identify aspects we need to improve to serve our guests better. I am so sorry that you experienced discomfort in the first room assigned to you. I am very happy to hear that our staff was able to address your concern and transfer you to another room. Your satisfaction is our goal at all times and will do our best to be consistent.
3 out of 5
Recommended
for Families
by Terri from TX

Decent for price

Posted May 17, 2015 on Hotels
This was a decent place for a one night stay. The rooms do need a little updating but for the price it was an okay stay. The hotel staff was very friendly.
Comment from Hotel Management
Jul 25, 2015 by Manager, Hotel Management
Hello Terri, I am glad that you find our hotel decently priced. We thank your for your honest thoughts about Comfort Suites. Your review will be submitted to our management and I assure you that this will be used as reference as we continue to work on to reach excellence.