Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Marshall, Texas

Excellent Bed

Posted Aug 2, 2016
Pros: I like the fact that this hotel was by Lake Ray Hubbard, and the area was quiet and nice. It was just a short drive to restaurants, and cool places.
Cons: I don't think anything needed to be improved
Location: I was there for my graduation, and there are a variety of things to do. There were plenty of restaurants and other fun things to do
My boyfriend and I stayed there for one night (July 30, 2016), and the bed was like heaven. The bed was nice and comfortable. We requested a lakeview room, and our request was met. The staff was nice, the room was nice, and the area was nice. Will definitely look into staying at the Comfort Suites in the near future.
Comment from Hotel Management
Aug 20, 2016 by Guest Relations Manager , Hotel Management
Misha, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We hope you return soon for another comfortable experience.
3 out of 5
by jennifer

This traveler left a rating score only Posted May 21, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 15, 2016 on Hotels
3 out of 5
by A verified traveler from mn

was close to where our daughter lives

Posted May 14, 2016
Cons: service
we had to ask for soap at the desk for two days. The women who cleaned our room did not understand English.
5 out of 5
by A verified traveler

Posted Apr 18, 2016 on Hotels
Across the lake is Rockwall.Lots to eat.the lake offers fishing off the bank,Dallas and Arlington very close
4 out of 5
by A verified traveler

Convenient and right of the highway.

Posted Apr 16, 2016
I had a good experience! The hotel was clean and quiet. The breakfast was really good. I did have an issue with the ac, but the clerk moved me to anothet room right away and was very apologetic.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
4 out of 5
by Maria from Katy Tx

Debería tener más variedad el desayuno

Posted Apr 5, 2016 on Hotels
Bien la estancia
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hello Maria, Thanks so much for taking the time to share with us your comment following your visit at our hotel. Your feedback on the breakfast choices is noted, I will forward this to our management team for reference. We appreciate your time in letting us know your thoughts and sharing with us points where we could further improve our services. We hope to see you again soon. Hola Maria, Muchas gracias por tomarse el tiempo para compartir con nosotros su comentario después de su visita en nuestro hotel. Se observa sus comentarios sobre las opciones de desayuno, voy a enviar esto a nuestro equipo de gestión de referencia. Apreciamos su tiempo en dejarnos saber sus pensamientos y compartir con nosotros los puntos en los que podemos mejorar aún más nuestros servicios. Esperamos volver a verte pronto.
4 out of 5
by Joy from Rowlett

Pet friendly is alway a plus for us

Posted Apr 2, 2016 on Hotels
We were there while work was being done on our house from the recent December tornado in Rowlett. They were not far from the house which allowed us to go check on things as it was going on. Very quiet in the hotel. No road noise at all even though they are off the freeway. We would stay there again if needed.
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hello Joy, We thank you for the positive feedback you posted for our hotel and for sharing with us your experience during your stay at our hotel. I am glad that we have succeeded in providing you restful stay and convenience while you monitor the progress of your house’s ongoing repair. I am sorry to hear about your house. Have a lovely day.
5 out of 5
by Joseph from Illinois

Vacation in Texas

Posted Mar 26, 2016 on Hotels
My wife and I were in the Dallas area with out two young kids for a short vacation. Upon check-in we had an issue with spiders in the room but the lady at the front desk, along with her manager were able to get us a new room right away without issue. Breakfast was good, hotel was nice, thank you.
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hello Joseph, Thank you for letting us serve you better. We are pleased that you chose to stay with us during your trip. Your positive feedback score is another fulfillment for our team. We hope to see you and your wife a gain soon.