Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from WI

Nice hotel close to airport and stadiums

Posted Jul 19, 2016
The hotel has a great free hot breakfast with a variety. Rooms were satisfying for comfort and cleanliness. Older hotel. Would stay again.
Comment from Hotel Management
Jul 22, 2016 by Constance, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
1 out of 5
by A verified traveler

Worst hotel

Posted Jul 18, 2016
Pros: bed was comfortable
Cons: clean
Location: nothing but fastfood.
I usually dont complain but this hotel was the worst. There was mold in the shower. When i got out of the shower I started to dry off with a clean towel and noticed that it smelled funny. I looked at it and there was big globs of something orange on it. I reached for another towel and there it was a torn in half towel that obviously they use for cleaning. The breakfast was pretty bad too. It looked like the oatmeal was left over from the day before.
Comment from Hotel Management
Jul 22, 2016 by Constance, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
3 out of 5
by A verified traveler from Minneapolis, MN

In the middle of remodel

Posted Jul 17, 2016
The hotel was clearly (or hopefully) in the middle of being remodeled because the room numbers were slips of paper on the doors, there were no outlets available in the room except the bathroom, and the overall look of the room was in transition. Although the bed was relatively comfortable, the pull out couch was terrible. The service in general and continental breakfast were fine.
1 out of 5
by A verified traveler from Jones

Filthy hotel "under renovation"

Posted Jul 17, 2016
Elevator was stinky and scared me every time I took it. Breakfast menu was okay; they needed to stock up more though because it was scarce. Also, the fact the toaster didn't work wasn't cool with bagels and toast. Paper room numbers on the doors and the entire pace just smelled dirty. Also the water was out of the machines on each floor... Which was difficult because no mini fridges in the room where you could buy water from the store and enjoy a cold drink. For around 10 more a night my friend had a nicer hotel. Maybe after renovations it will be better???
Comment from Hotel Management
Jul 22, 2016 by Constance, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
1 out of 5
by A verified traveler

Pass this hotel up...

Posted Jul 17, 2016
The hotel staff were all very unpleasant! From check in to check out I do not have one thing good to say. The worst was when we kindly asked for a blanket and was told "they were all out". Some others standing at the desk who asked for towels were told the same. The cleanliness was poor, condition low and staff miserable. Everything in the area was sold out or we would have left. I do NOT recommend this hotel to anyone!
Comment from Hotel Management
Jul 22, 2016 by Constance, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
2 out of 5
by A verified traveler

Posted Jul 17, 2016
Bed wasn't comfortable, room was dirty, worst hot breakfast ever had at a Country Inn or any hotel, I've always had a refrigerator and microwave at Country Inn and NOT one here.
Comment from Hotel Management
Jul 20, 2016 by Constance, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
3 out of 5
by A verified traveler from Amarillo

Close to Six Flags

Posted Jul 15, 2016
The location was great for our vacation at Six Flags over Texas. The interior of the hotel is a little older. The room was clean; however our room had a musty odor. The staff was very nice and helpful. I would stay here again.
4 out of 5
by A verified traveler from Texas

Nice hotel!

Posted Jul 2, 2016
Pros: Clean, comfortable, free breakfast
Cons: Hallways. Staff put a smile on their face.
Location: Easy access.
Right next to I hop, you get 20% discount for showing room key to waiter. Staff checking us in was not overall friendly. Seemed irritated with having a job. Room was to expectations, clean, bed comfortable. Hallways could use a fresh coat of paint.
Comment from Hotel Management
Jul 7, 2016 by Constance, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
3 out of 5
by A verified traveler from La

Needs a good cleaning

Posted Jun 27, 2016
Check in was pleasant but the room cost about $20 more than I was expecting. No big deal except for the fact that it was just a dingy somewhat run down hotel. The shower and bathroom floor was filthy. The walls were very thin. You could hear every footstep and door closing in the hotel it seemed. I prefer a much softer bed, but if you like your mattress firm, and I mean FIRM, then it's the bed for you!
4 out of 5
by A verified traveler from LR

Convenient

Posted May 17, 2016
Easy stay for 1 night. The staff was friendly & the rooms were comfortable the location was convienent.