Ratings based on 1,112 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

The internet didn't work. Convoluted sign in.

Posted Mar 27, 2017
Pros: New and clean.
Cons: Training of staff and internet.
Internet didn't work and when I tried the expensive version because the free hook up didn't work, it didn't work either. Told the front desk and they were worthless. Told them to make sure I wasn't charged and while they assured me I wouldn't be and they had taken it off my bill, that was not the case. Front desk guy was too busy talking to his friends to be of any real help.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near eatery and entertainment.

Posted Mar 20, 2017
Nice hotel, nice courtyard - quick check in & out. Only a minor thing was the air unit is little noisy . It's like you have to turn the TV really up to hear it, but aren't all window units noisy? Walking distance to shops, eats, and entertainment. Comfortable place to stay.
Comment from Hotel Management
Mar 22, 2017 by Front Office Manager, Hotel Management
Thank you so much for such a great review regarding your stay. I apologize for the air conditioner noise and I hope we were able to get this fixed for you. I am so glad to hear you enjoyed your stay and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Great helpful, friendly staff. Nice clean hotel. Great location. Lots of entertainment, shopping, and restaurants within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice room. Staff helpful and efficient

Posted Mar 14, 2017
Check in fast and easy. Room very spacious with modern comfortable furniture and bed. Staff at restaurant friendly and fast. Stayed at a lot of hotels and the experience was one of the best. Easy to get to car from the elevators. Bed big enough and easy to sleep on. Elevators fast and felt safe.
Comment from Hotel Management
Mar 22, 2017 by Front Office Manager, Hotel Management
Thank you so much for your review. I am glad you enjoyed your stay with us. I am also so happy to hear the staff was able to assist you and you enjoyed our Bistro. We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Nearly entirely wonderful

Posted Mar 13, 2017
A very nice clean hotel for a good low price not too far from downtown. I really did love the hotel itself but kind of a bummer that breakfast wasn't included, not even coffee :(
Comment from Hotel Management
Mar 22, 2017 by Front Office Manager, Hotel Management
Thank you so much for your review. I am glad you enjoyed your stay with us. Unfortunately we do not offer complimentary breakfast but our bistro is open daily for all breakfast needs. Thank you again and we hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo, TX

Nice, clean and convenient

Posted Mar 5, 2017
Hotel staff was immediately available and check in was easy. Location is great and room was nice and clean.
Comment from Hotel Management
Mar 17, 2017 by front office manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey regarding your stay. I am so happy to hear you enjoyed your stay with us. We hope to see you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

It was Very Nice

Posted Feb 28, 2017
Love The Stay can't wait to Stay again. Please give them try for your stay in Addison
Comment from Hotel Management
Mar 17, 2017 by front office manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey regarding your stay. I am so happy to hear you enjoyed your stay with us. We hope to see you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
I would definitely stay here again. The hotel is beautiful inside and out
Comment from Hotel Management
Mar 17, 2017 by font office manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey regarding your stay. I am so happy to hear you enjoyed your stay with us. We hope to see you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2017
It was fine. The sofa look good but it's not comfortable to set in.
Comment from Hotel Management
Mar 17, 2017 by Front Office Manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey regarding your stay. I am so happy to hear you enjoyed your stay with us. We hope to see you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay

Posted Jan 30, 2017
Clean, quiet, comfortable - I will stay here on future trips to Dallas.