My Stay During 12/17-12/18/16
Posted Dec 19, 2016 on Orbitz
The receptionist that greeted us was very kind on Saturday afternoon. We arrive maybe a little after 4pm after our hockey game, but check in was after 1pm we still had to wait about 15-20 minutes for our room. I'm unsure why the rooms were not ready if check in was at 1pm and it's now 4pm. Granted - we got a free beer but we were ready to lay down.
The room smelled weird and the hot Water in the shower went out very quickly.
The beds were comfy, BUT a pillow case had a stain on it and we found a random sock that was not ours IN OUR BED......
We asked for water about three times and I finally went down stairs to get us some and they didn't have any in the cafe or the bistro. I asked for 3 cups of water and the guy gave me three cups of ice, and no water.... I asked for water twice again... he finally got a pitcher of water and filled them up..
I called for more water and they said they'll be right up so I drank one that was in my room.. then I got charge $2.50 for it BUT they were out of water still...