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Crowne Plaza Hotel Dallas Downtown

Star Rating
3.5 out of 5
Photo gallery

Reviews

3.5 / 5Good
4,258 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dallas World Aquarium
    4 min walk
  • Popular Location
    Sixth Floor Museum
    6 min walk
  • Restaurant
    WingBucket
    3 min walk
  • Restaurant
    McDonald's
    3 min walk
  • Airport
    Dallas, TX (DAL-Love Field)
    10 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-08. Try updating your dates to see prices for your trip.

    About this area

    Dallas

    In the city center and near a metro station, Crowne Plaza Hotel Dallas Downtown is in an area with good shopping. Victory Park and Bishop Arts District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center, or consider Starplex Pavilion for a night out. Our guests appreciate the hotel's location for the nightlife and sightseeing. It's also convenient to public transportation: Akard Station is 4 minutes by foot and West End Station is 4 minutes.

    Visit our Dallas travel guide

    What's nearby

    • Popular Location
      Dallas World Aquarium - 4 min walk
    • Popular Location
      Sixth Floor Museum - 6 min walk
    • Popular Location
      Dealey Plaza - 7 min walk
    • Popular Location
      Kay Bailey Hutchison Convention Center - 8 min walk
    • Popular Location
      Majestic Theater - 9 min walk

    Getting around

    • Akard Station - 4 min walk
    • Dallas Union Station - 10 min walk
    • Dallas, TX (DAL-Love Field) - 15 min drive

    Restaurants

    • THRIVE Restaurant — 1 min walk
    • WingBucket — 3 min walk
    • McDonald's — 3 min walk
    • Original Italian — 4 min walk
    • Record Grill — 4 min walk

    About this property

    Crowne Plaza Hotel Dallas Downtown

    This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 291 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include room service, free bottled water, and hair dryers.

    Renovations and closures

    The property is undergoing renovations. The following areas are affected:
    • Select guestrooms
    Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 18.00 per night
    • Valet parking: USD 30 per night
    • Extended parking (surcharge)
    • Parking height restrictions apply
    • Free area shuttle up to 3.00 mi
    • Free shopping center shuttle
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 6-15 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness center
    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Free area shuttle
    • Laundry facilities
    • Outdoor pool
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • 22 meeting rooms
    • Computer station
    • Conference center (27444 square feet of space)

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable channels
    • Premium channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Turndown service

    Nearby things to do

    Activities

    • Golfing

    Where to eat

    • THRIVE Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.

    Frequently asked questions

    5 - Excellent
    975
    4 - Good
    1,447
    3 - Okay
    972
    2 - Mediocre
    498
    1 - Poor
    366
    3.8
    Cleanliness
    3.8
    Service and Staff
    3.4
    Amenities
    3.4
    Property condition

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The elevator didn’t work. Only one out of 4 did. Our toilet was leaking. We had a stain on the bed. The front desk called and stated they were going to send one. Two hours pass and we had to leave and nothing had been done still. We came down and he stated he forgot but that he’d send someone up to fix the leak and change the sheets. When we returned later that night, the sheets were never changed. Super disappointed.

    Stayed 1 night in Dec 2019

    3/5

    • Liked: Cleanliness, staff & service, amenities
    • Disliked: Property conditions & facilities

    the tub/shower fixtures need attention. they were loose and paint peeling above. easy fixes.

    Stayed 1 night in Dec 2019

    1/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 4 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Dec 2019

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