Reasonable Price- right in downtown
Posted Oct 3, 2016
Had limited interaction with staff upon check in and left with questions about parking. I was placed on the 17th floor, nice view. The light closest to the door flickered and took a long time to turn on, along with the bathroom light that constantly hummed whenever it was on. Another light in the room would only turn on if you had something plugged in to it's outlet at first. The shower pressure went out anytime someone in a nearby room flushed the toilet. After staying one night, I realized there was a softball size hole in the blanket in between the sheet and the comforter. I called the front desk to ensure that I wasn't billed, and he seemed unfazed and assured me that I wouldn't be. The one day I had room service clean my room, I noticed nail polish chips on the bathroom floor and that my comforter looked like a pen leaked on it. Overall, I got what I paid for, a decent room downtown. Note the $50 per night deposit, and the $16 dollar a day parking. With that kind of money, you can afford somewhere a bit nicer.
Comment from Hotel Management
Oct 5, 2016 by Brian Angerer, Hotel Management
Dear Valued Guest,
Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and want all of our guests to understand that this hotel is located in a metropolitan downtown area where parking is a premium, and all hotels charge a fee for parking in Downtown Dallas. Thank you again for staying and the $50 per night authorization for incidentals will go back to you.
Director of Front Office Operations
Crowne Plaza Dallas Downtown