Ratings based on 335 Verified Reviews

4.2 out of 5
81% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Guest, Our Marriott Hosts were thrilled to welcome you and we are pleased to find that your visit was near perfection. We thank you for your review and we invite you to hurry back. Warm regards, Dallas Marriott City Center
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2017
Pros: Close to downtown, restaurants and venues.
Cons: Valet service.
Location: Restaurants, museums, and civic facilities.
Hotel is in a great location but with any large hotel, be prepared to pay for extras, i.e. valet, breakfast, etc. Valet takes a while to get your car, so call enough ahead to have it down there. We called 15 minutes ahead and still had to wait for 15 minutes on one outing. Also, we got our invoice for the room stay on our last day slid under our door around 6 or so and the person that put it underneath the door was singing so loud it woke my wife up, so maybe a little more consideration in that area. Otherwise a nice stay.
Comment from Hotel Management
Jan 25, 2017 by DMCC, Hotel Management
Dear Guest, Greetings to you and your wife and thank you for sharing your detailed review. It was a pleasure to welcome you to Dallas and we are pleased that you both found our vibrant location so ideal for enjoying the magnificent restaurants, galleries and museums offered by our wonderful city. We appreciate your added comments and will review these details with our Marriott Hosts to ensure others do not share the early morning wake-up. Once more, it was a pleasure to serve as your home-base and we hope we can welcome you again one day soon. Warm regards, Dallas Marriott City Center
4 out of 5
by Martha B

Posted Jan 16, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear Martha, Greetings from Dallas and thank you for sharing your review. It was a pleasure to host you and we hope that we have the chance to do so again in the weeks and months ahead. Warm regards, Dallas Marriott City Center
5 out of 5
by James

Very Nice

Posted Jan 2, 2017 on Hotels
We enjoyed our weekend stay at this comfortable hotel. Every staff member we encountered was very pleasant. Our room was large and comfortable and clean with a great city view. It's location was very convenient to the DART line and a short walk to the Arts District. We enjoyed ourselves and would stay here again.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear James, Greetings from Dallas and thank you for sharing your review. It was a pleasure to welcome you and yours and we are thrilled to read that you enjoyed your spacious rooms and our central location. What stands out most however are your kind comments regarding our Marriott Hosts and we appreciate you sharing your kind words. Once more, it was a pleasure to host you and we hope we can do so again one day soon. Warm regards, Dallas Marriott City Center
5 out of 5
by Justin

Awesome and enjoyable stay

Posted Jan 2, 2017 on Hotels
While we thought that the fridge was just turned down we put our food in and turned it to the coldest setting. The fridge was not working and we lost our food in it. The front desk did comp us our valet paling fee to compensate and that was a comprable compensation. The stay was nice and enjoyable and would absolutely stay here again in the future
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear Justin, It was a pleasure to welcome you to the great city of Dallas and we thank you for sharing your review. We are pleased that you were so impressed with your experience and delighted to read that you will plan on joining us again. Warm regards, Dallas Marriott City Center
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Close to Deep Ellum

Posted Dec 18, 2016
We stayed here because it was close to the location of our holiday party. The rooms were very clean and the staff was very nice. The short Uber ride to Deep Ellen for the event and the quick access to the interstate to head home made this hotel a perfect choice. I would stay at this hotel again
Comment from Hotel Management
Dec 19, 2016 by DMCC, Hotel Management
Dear Guest, With the holiday season fully upon us, we have had the delight in hosting a number of holiday parties and guests just like yourself who may be attending nearby events or celebrations at our hotel. We are delighted to read that our location served you well and we thank you for the wonderful comments regarding the hospitality of our Marriott hosts and the attention to detail of our first-class Housekeeping team. Once more, it was a joy to host you and we invite you to find another excuse to visit again one day soon. All the best, Dallas Marriott City Center
5 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Greetings, It was a pleasure to welcome you to Dallas and to our downtown hotel. On behalf of all of our Marriott hosts, we thank you for the feedback and hope we can welcome you back when your travels next bring you to Dallas. Warm regards, Dallas Marriott City Center
5 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, We are thrilled that your Dallas experience was such a treat and we hope we can one day welcome you again. Warm regards, Dallas Marriott City Center
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Close to trains.
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Dear Guest, Just beyond our front door and to the left is the DART Train Station, which provides guests with the ability of reaching countless destinations including DFW Airport. We are pleased that you found our location convenient and thrilled that you felt so at home once settled in with us. We thank you for the wonderful review and invite you to hurry back soon. Warm regards, Dallas Marriott City Center
4 out of 5
by A verified traveler

Great location on the DART Pearl stop

Posted Oct 18, 2016 on Hotels
We were there as a family for the State Fair and the location was perfect. Right on the corner to hop on the DART (really crowded, but convenient). I can't speak for what's around as we didn't explore, but hotel was nice and comfortable. Would stay there again.
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Greetings, The State Fair is one of our favorite times of year and it was a thrill for us to welcome your family as well as the many others who joined us. As you discovered, the DART Train is a tremendous asset for navigating the greater Dallas area and we are pleased that it provided you with the convenience of getting to and from the fairgrounds. After a long day on your feet, we are elated that our rooms provided you all the needed comforts to relax and recharge and we hope you will be able to one day join us again. Warm regards, Dallas Marriott City Center