Dear Robert, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Warmest Regards,Mary LavelleGeneral Manager

Dear Darrick, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed that we did not provide you with the exceptional stay we want for every guest. We hope to have a future opportunity to restore your confidence in us.Warmest Regards,Mary LavelleGeneral Manager

Dear Siphann, Thank you for selecting Dallas/Plano Marriott at Legacy Town Center for your stay. We are thrilled to hear how much you enjoyed our beautiful property and convenient location. It was a pleasure hosting you, and we look forward to your return.Warmest Regards,Mary Lavelle,General Manager

Dear Christa, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Warmest Regards,Mary LavelleGeneral Manager

Dear Jennifer, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Robin, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Dallas/Plano Marriott at Legacy Town Center, and we look forward to welcoming you back soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Patrice, Thank you for staying with us. We are sorry for your concerns with the air unit in your room and for the inconvenience this caused you. We will address your comments with our maintenance team appropriately, and we want to thank you for your patience. Moreover, we regret the noise and disturbance from other guests. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We hope to have another opportunity to serve you with a much-improved stay.Warmest Regards,Mary LavelleGeneral Manager

Dear Patrick, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center and sharing your experience. We love that you could benefit from our proximity to Legacy Town Center's shops and restaurants and enjoy easy access to the neighboring cities of Dallas and Frisco. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Warmest Regards,Mary LavelleGeneral Manager

Dear Dave, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Dallas/Plano Marriott at Legacy Town Center. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Mary Lavelle,General Manager

Dear Hengchao, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Mary Lavelle,General Manager

Dear Crystal, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you once more for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Margo, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center and for your kind feedback. We love that you could benefit from our proximity to Legacy Town Center's shops and restaurants and enjoy easy access to the neighboring cities of Dallas and Frisco. Thank you again; we look forward to seeing you again.Warmest Regards,Mary LavelleGeneral Manager

Dear Ken, Thank you for staying at Dallas/Plano Marriott at Legacy Town Center. We enjoyed your kind comments about our beautiful city and excellent accommodations. Thank you for sharing your review with fellow travelers and for your excitement about returning. We look forward to seeing you again soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Michelle, We are delighted you chose Dallas/Plano Marriott at Legacy Town Center for your recent visit, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Warmest Regards,Mary Lavelle,General Manager

Dear George, Thank you for posting a review of your stay. Our main goal is to make sure you receive outstanding service, and we are sorry for missing the mark with some of our services while you were here. This will be addressed appropriately to make sure we work to improve our services going forward. We hope you will give us another chance to make a better impression when you return to our area.Warmest Regards,Mary Lavelle,General Manager

Dear Kimberly, Thank you for being our guest at Dallas/Plano Marriott at Legacy Town Center and for your wonderful feedback. We are glad to know that you enjoyed our well-maintained property and prime location. We appreciate your business, and we look forward to welcoming you back soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Tammye, We are disappointed to learn that we did not meet your expectations. Please accept our apologies if we did not provide you with the experience you deserve. We hope you will consider returning so we can show you the hospitality for which we are known.Warmest Regards,Mary Lavelle,General Manager

Dear Keith, We appreciate you taking the time to leave your kind rating for Dallas/Plano Marriott at Legacy Town Center. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Warmest Regards,Mary LavelleGeneral Manager

Dear Raybon, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Dallas/Plano Marriott at Legacy Town Center. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards,Mary LavelleGeneral Manager

Dear Stephen, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Dallas/Plano Marriott at Legacy Town Center; we hope to see you again soon. Happy Holidays and Happy New Year!Warmest Regards,Mary LavelleGeneral Manager

Dear Ivan, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center. We were pleased that we exceeded your expectations during your visit to Dallas. Thank you for sharing that you had a great experience with us. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Happy Holiday and Happy New Year!Warmest Regards,Mary LavelleGeneral Manager

Dear CheLa, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Dallas/Plano Marriott at Legacy Town Center, and we look forward to welcoming you back soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Charlotte, Thank you for your fantastic rating! We are pleased you chose Dallas/Plano Marriott at Legacy Town Center for your time in the city and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Bruce, Thank you for the generous rating of the Dallas/Plano Marriott at Legacy Town Center. We enjoy placing our guests in the center of the thriving Plano, Texas area, and we are delighted you liked everything we have to offer! We hope you will come back to see us soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Dawn, Thank you for choosing us and sharing your experience. We genuinely apologize for the noise issue you encountered with the air unit in your room this time and we appreciate you allowing us to resolve this while you were here. We hope you will give us another opportunity to regain your trust the next time you are in the area.Warmest Regards,Mary LavelleGeneral Manager

Dear John, Thank you for sharing your experience at our hotel. It's wonderful to hear that you were very impressed with your stay, though I'm sorry to hear about the challenges you faced regarding dining and hot water in your shower. Regarding the restaurant, it appears there may have been a misunderstanding about its operational hours during your stay. I apologize for any inconvenience this caused. For future reference and the benefit of other guests, we also provide “A la Carte” in-room dining service daily from 6:30 a.m. to 10:00 p.m., and our hotel features 'The Market', which is open 24/7 and offers a selection of snacks and light bites perfect for any time of day or night. We are working on hotel signages and materials to make sure this is communicated more effectively. Regarding the hot water issue, thank you for bringing that to our attention. I have followed up with our engineering team and it seemed to be an isolated incident and that was very unfortunate. please accept my sincere apologies. We appreciate your feedback, and patience and look forward to welcoming you back soon for an even more enjoyable experience. Warm regards,Mary Lavelle,General Manager

Dear Michael,Thank you for your kind words about Dallas/Plano Marriott at Legacy Town Center! We are thrilled to hear that you found our hotel and the surrounding area amazing, serving as the perfect getaway for your short weekend. We appreciate your positive feedback and look forward to being your preferred choice for future escapes.Warmest Regards,Mary LavelleGeneral Manager

Dear John, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Dallas/Plano Marriott at Legacy Town Center. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Mary LavelleGeneral Manager

Dear Dara, Thank you for the generous rating of the Dallas/Plano Marriott at Legacy Town Center. We are glad that you had an overall pleasant stay and enjoyed the amenities we offer. However, we are sorry to hear that the water temperature did not meet your expectations. We are disappointed to read that you found your mattress to be uncomfortable and did not get a restful night’s sleep. Our front desk is available around the clock to address issues such as this, and we are always happy to help. We appreciate you taking the time to share your experience, and we look forward to seeing you again.Warmest Regards,Mary LavelleGeneral Manager

Dear Paul, Thank you for being our guest at Dallas/Plano Marriott at Legacy Town Center and sharing your experience. We are delighted to know you were pleased with our ideal location, excellent accommodations, and convenient parking. It was a pleasure to host you, and we look forward to your return visit. Warmest Regards,Mary Lavelle,General Manager

Dear Suzanne, Thank you for being our guest and for your kind rating. We hope you enjoyed your overall experience with us. We look forward to welcoming you back to Dallas/Plano Marriott at Legacy Town Center soon again.Warmest Regards,Mary LavelleGeneral Manager

Dear Krissy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Dallas/Plano Marriott at Legacy Town Center; we hope to see you again soon. Warmest Regards,Mary LavelleGeneral Manager

Dear Mahdi, Thank you for the perfect rating! We hope you enjoyed our convenient location and immaculate property. It was a pleasure having you at the Dallas/Plano Marriott at Legacy Town Center, and we look forward to welcoming you back for another incredible stay.Warmest Regards,Mary LavelleGeneral Manager

Dear Linda, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center and for sharing your feedback. While we are delighted to hear that you enjoyed your overall stay with us, we apologize for not having the room type you requested available. We sincerely regret any frustration and inconvenience this may have caused and appreciate your patience. We strive to accommodate all guest preferences but understand it is not always possible. Your understanding is valuable, and we look forward to the opportunity to serve you in the future.Warmest Regards,Mary LavelleGeneral Manager

Dear Mark, It was our pleasure welcoming you to the Dallas/Plano Marriott at Legacy Town Center! We are thrilled that your experience was perfect from beginning to end. We love providing our guests with distinctive hotel accommodations, ideal location, and stunning views. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Warmest Regards,Mary Lavelle,General Manager

Dear Terri, Thank you for being our guest at Dallas/Plano Marriott at Legacy Town Center and sharing your experience. We are thrilled to know you were pleased with our ideal location, well-maintained property, and courteous associates. Thank you again for your recommendations, and we look forward to your return visit. Warmest Regards,Mary Lavelle,General Manager

Dear Quinshaunta, Thank you for posting a review of your stay with us at Dallas/Plano Marriott at Legacy Town Center. We are glad to know overall you had a pleasant time while you were here. We appreciate your suggestions and look forward to welcoming you back soon.Warmest Regards,Mary Lavelle,General Manager

Dear Muhammad, Thank you for the kind rating of the Dallas/Plano Marriott at Legacy Town Center. We enjoy placing our guests in the center of the thriving Plano, Texas area, and we are delighted you liked everything we have to offer! We look forward to seeing you again soon.Warmest Regards,Mary Lavelle,General Manager

Dear Nazar, It was our pleasure hosting you, and we appreciate you taking the time to leave a review. We regret not meeting all your expectations and welcome feedback that includes what you did not like. We are always seeking to improve our guest experience; therefore, we are grateful for every comment. It would be an honor to host you again should your travels bring you this way.Warmest Regards,Mary LavelleGeneral Manager

Dear Timothy, Thank you for choosing the Dallas/Plano Marriott at Legacy Town Center during your visit to the area! We appreciate you sharing how much you enjoyed our refreshing accommodations, convenient location, and excellent service. It was our pleasure hosting you, and we look forward to your next visit!Warmest Regards,Mary LavelleGeneral Manager

Dear Rahil, Thank you for staying with us and sharing your feedback. We sincerely apologize for not meeting your expectations regarding the cleanliness of your room and breakfast buffet. We will share this with our teams to ensure a better guest experience. We are also sorry for the inconvenience you experienced with the comfort of the bed. Please know our front desk is always available and happy to help make your stay as comfortable as possible. On a positive note, we are glad our associates took great care of you. We appreciate your business and hope to have another opportunity to provide you with the much-improved experience you deserve. Warmest Regards,Mary Lavelle,General Manager

Dear Ira, On behalf of our entire staff, thank you for the excellent review! We are pleased to know how much you loved the waterfall. We also appreciate you mentioning our exceptional accommodations. All of us at the Dallas/Plano Marriott at Legacy Town Center look forward to having you visit again.Warmest Regards,Mary LavelleGeneral Manager

Dear Karen, It was a pleasure having you as our guest at Dallas/Plano Marriott at Legacy Town Center. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating, and we look forward to hosting you again soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Mike,Thank you for taking the time to review our hotel. We apologize that our breakfast quality did not meet our high standards. We appreciate your feedback and assure you we are always looking for ways to improve. This will be addressed, and we hope to have the opportunity to make sure your next stay is outstanding in every respect.Warmest Regards,Mary LavelleGeneral Manager

Dear Marlene, Thank you for choosing Dallas/Plano Marriott at Legacy Town Center and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warmest Regards,Mary Lavelle,General Manager

Dear Shawn, On behalf of our entire team, thank you for the excellent review! We are pleased to know how much you loved our attentive service, well-appointed accommodations, and delicious breakfast. All of us at the Dallas/Plano Marriott at Legacy Town Center are excited to have you visit again.Warmest Regards,Mary Lavelle,General Manager

Dear Angela,Thank you for rating your stay at Dallas/Plano Marriott at Legacy Town Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Sherry, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Dallas/Plano Marriott at Legacy Town Center; we hope to see you again soon.Warmest Regards,Mary LavelleGeneral Manager

Dear Claudia, Thank you for taking the time to tell us about your visit! We sincerely regret the inconvenience you encountered due to the third-party reservation. We certainly understand the disappointment and frustration you have felt. Regarding your financial queries, we recommend that you get in touch with a third party. We truly appreciate your patience and hope to host you again in the future. Warmest Regards,Mary LavelleGeneral Manager

Dear Saban, Thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately.Warmest Regards,Mary LavelleGeneral Manager