Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
45% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Mexico

Práctico para llegar a dormir

Posted Sep 13, 2016
Pros: La atención del personal
Cons: La cobija de la cama estaba muy vieja
Location: Hay algunos restaurantes cerca y rapidamente te puedes mover a otros lugares
Es un hotel práctico para cuando vas de Negocios o a turistear. Las habitaciones están limpias, la atención del personal fue lo mejor, muy amables y con excelente actitud. El desayuno es muy básico, pero está al lado el restaurante Dennys que tiene más alternativas. Tuvimos un problema con el lavabo y de inmediato lo resolvieron. Si volvería a quedarme ahí :)
2 out of 5
by A verified traveler

Ok hotel

Posted Aug 9, 2016
Nothing special at this hotel. The rooms aren't horrible.
1 out of 5
by A verified traveler

Avoid at all cost

Posted Jul 19, 2016
Pros: Nothing other than getting out after 10 days
Cons: Clean, and service
Location: located in bad neighborhood (counted at least 12 bail bonds location in close proximity). Not to mention biker bar!
Room was dirty and with heavy mold in bathroom. Requested assistance but got nothing. Not only did they not clean my room they did not even do daily service for 3 days in a row. This was after complaining every day to the front desk. Also expedia charged my credit card 2 months in advance before I traveled. Also was surprised by a pre-charge on my card for "incidentals" at registration. This hotel is not worth any savings they may offer for any price! Finally if you book with expedia you can expect tons of spam in your email box later on. Tried to unsubscribe but it did not work.
1 out of 5
by A verified traveler

Old, Dirty Property

Posted Jun 20, 2016
Pros: Proximity to the sold-out convention hotel.
Cons: Everything...
Room had a cockroach running along the door frame, ants on the bathroom floor, hairs on the shower curtain and huge cobwebs in the corners. One of the lamp switches didn't work so the "on/off" switch was unscrewing the light bulb. Towels were clean but soiled and stained. What a joke for $110 per night. Had to move hotels before the end of my stay.
Comment from Hotel Management
Jul 8, 2016 by George, Hotel Management
Dear Valued Guest, Thank you very much for taking out your valuable time to write feedback of recent stay with us. Please know that your feedback is very important for us to analyze where we did good and where we lacked from our side and being based on that move towards the improvements. We are very disappointed to hear that we couldn't exceed your expectations and provide exceptional service to you. I have shared your feedback to my maintenance team and HK staff. We been continuously working on the updates and upgrades of the property. I have shared your feedback to the team so that they can reflect on where they need to focus more for the renovation. I hope you will give us another opportunity to serve you better and provide you great accommodations in the future.
3 out of 5
by A verified traveler

Posted Jun 17, 2016 on Hotels
Comment from Hotel Management
Jul 18, 2016 by George, Hotel Management
Dear Valued Guest, Thank you very much for taking out your valuable time to provide such a wonderful review about your stay with us. We are very glad and proud to know that we were successful in providing overall comfortable and convenience accommodations to you. My whole team join me in thanking you for your kind words. Your feedback definitely gives us motivations to always strive towards excellency. We would like to have you back. Please provide us an opportunity to serve you again in future. Thank you
2 out of 5
by A verified traveler

Met expectations

Posted Jun 13, 2016 on Hotels
The employees were very nice and understanding. The accommodations were as bare bones as they come, these days, but that was all I was looking for!
Comment from Hotel Management
Jun 17, 2016 by George, Hotel Management
Thank you for staying with us and we really appreciate your comments . We look forward to you staying with us on your next visit to the DFW area
4 out of 5
by A verified traveler

centrally located to visit places to eat and to si

Posted May 5, 2016 on CheapTickets
Pros: the price, the staff, the room; everything was great!!!
Cons: I can't think of anything that needed improvement. great hotel and location.
Location: there were plenty of restaurants and historical sites within driving distance.
very good experience. easy to book the room and every aspect was trouble free.
Comment from Hotel Management
Jun 17, 2016 by George, Hotel Management
On behalf of the staff here at the hotel, I thank you for taking the time to review the hotel. Thank you so much for your generous compliments. We are thrilled to know that you enjoyed our clean rooms, the service, location etc. We believe in delivering great service at affordable prices, and we are pleased to know that we scored well on both. Compliments from our satisfied guests motivate us to do even better. We look forward to seeing you back again .
4 out of 5
by Lydia

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jun 17, 2016 by George, Hotel Management
On behalf of the staff here at the hotel, I thank you for staying with us and liking our hotel . clean rooms, the service, location etc. We look forward to seeing you back at our property when your future visits bring you back to the DFW area.
5 out of 5
by David

Posted Apr 21, 2016 on Hotels
Comment from Hotel Management
Jun 17, 2016 by George, Hotel Management
On behalf of the staff here at the hotel, I thank you for taking the time to review the hotel. Thank you so much for your generous compliments. We are thrilled to know that you enjoyed our clean rooms, the service, location etc. We look forward to seeing you back at our property soon.
2 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
Comment from Hotel Management
Jun 17, 2016 by George, Hotel Management
On behalf of the staff here at the hotel, I thank you for taking the time to review the hotel. We look forward to seeing you back at our property soon.