Ratings based on 1,511 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Never ever! Disgusting!

Posted Aug 31, 2015
Looks nice from the outside, lobby is also nice...BUT: rooms are very old, very noisy, soo dirty! Bathroom was full of hair, water did not flow of in the bathtub. Part of the ceiling in tha bathroom fell off while taking a shower. Windows are so dirty you can't see through. Changed rooms after I told them all the problems, next room was as dirty as the first one. At around midnight a new guest entered my new room because they forgot to book the room change in their system. Never ever again! Very poor. Did not even offer any kind of compensation.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Not great

Posted Aug 29, 2015
Pros: Location was good for what we needed. Free and easy parking.
Cons: Clean a little better and routine maintenance.
Location: Antique and custom furniture shops nearby.
The hotel seemed to need upgrades badly. The hall carpet was soaking wet and sticky, which is probably why it smelled bad. Staff was nice and the hotel restaurant food was really good, although the atmosphere for the restaurant was terrible- noisy and unappealing. They need to put up deviders so hotel guests coming and going aren't disturbing restaurant guests.
3 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway to see Kevin Hart Tour

Posted Aug 16, 2015
It was just ok. Evidently when booking, this room was handicap accessible. When checking in was asked if that's OK. I asked what the difference was. I was only told that the bathroom was bigger and the door handles were lower. The shower however was only a hand held, no adjusting it to where it would spray downward onto you if you didn't want or need to hold it. It sprayed above me at the back of the shower. Removing it was awkward and spraying everywhere. My morning shower wasn't peaceful. Plus the air in the room didn't get past 73... We like it cold when sleeping.
2 out of 5
by A verified traveler

Not great

Posted Aug 9, 2015
They were doing construction in the room above ours. Only one elevator was working and it took a long time to get. We used the stairs most of our stay.
2 out of 5
by A verified traveler

Posted Aug 2, 2015
It looked nicer in pictures, but was not worth the price
3 out of 5
by A verified traveler from Granbury, TX

Convience

Posted Jul 24, 2015
Pros: Location
Cons: Front desk staff could be a little more friendly. Free breakfast. Also I didn't like that I didn't get credit for my stay.
Location: Stayed her to attend a concert at the House of Blues.
The hotel was nice at first view but when we went to our room on the 11th floor, there was only one elevator that was working, there was a strong smell of paint on our floor and in the makeshift dining room. I have always had a free breakfast at a Double Tree in Atlanta but not at this one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing hotel

Posted Jul 12, 2015
Awesome staff! Very comfortable beds! Nice experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma city, ok

I enjoyed my stay it very relaxing and comfortable

Posted Jul 11, 2015
My experience with this particular hotel was great. I have had to book another hotel it would be this one.
2 out of 5
by A verified traveler from San Antonio

Posted Jul 6, 2015
Pros: Location
Cons: Beds
The beds are very bad, need to be changed for good beds, they are very unconfortable
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Posted Jun 24, 2015
Great experience. Very nice staff. Kept giving my son fresh warm cookies.