Ratings based on 1,079 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

First time to Dallas

Posted Feb 8, 2016
Pros: Attractive, spacious and clean room. Pleasant public space. Great staff!
Cons: Wifi in the room.
Location: Use hotel free shuttle to mall and restaurants. Conference center next door.
We were so pleased with our 4th floor corner room. The commuter train below stopped running in the evening so all was peaceful and quiet at bedtime. It wasn't ever an issue during the day. No noise from adjacent rooms either. Clean attractive and roomy. The best feature was the staff. Everyone was friendly and helpful. We appreciated the free shuttle to the nearby Northpark Mall and nearby restaurants. Hotel restaurant was ok, but I'd recommend going out instead. The wifi was only available in the lobby. They had 3 computers for guest use in the lobby business center. Lots of free parking and easy access from HWY 75 and the parallel frontage road. Easy to get to SMU and downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

Loved the view!

Posted Feb 2, 2016
Pretty much enjoyed the whole stay. Had a very nice corner room with a wonderful view. The bed was very comfortable and the staff was very professional. Would give a five on everything but there were a few things that needs work. Rooms need a little updating but doesn't take away comfort. Think a bigger tv would do some good. Mini fridge in room and microwave in hotel somewhere would help. Would still give this DoubleTree thumbs up, especially if the Wife liked it.
2 out of 5
by A verified traveler from Waxahachie TX

Worse than a super 8

Posted Jan 28, 2016
The lobby area of this hotel is super nice. Beyond that I have nothing good to say. The room was small no microwave, no mini fridge. The bed was extremely uncomfortable. When we talked to the manager at checkout he blamed everything on expedia including the uncomfortable bed. They also don't have free wifi or breakfast. The breakfast buffet was $15 a person. I will never stay at another Hilton after the room and staff we experienced at this one! Definitely not worth the price when you can get a much better room and free wifi and breakfast at a cheaper hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Close to the mall but that's it

Posted Jan 27, 2016
Here you'll be close to the NorthPark center and that's convenient, but that's it. The food and drinks within the hotel are over priced and mediocre. Everything is mediocre, it's a doubletree after all. If your looking for a whatever place to stay and you are gonna go out to eat (cuz it's gonna be the same price to go out) then stay here.
3 out of 5
by A verified traveler from h

Right off 75

Posted Jan 23, 2016
The hotel is nice but our room was too noisy. The Windows had weather stripping that was hitting the window and sounded awful. Train tracks also ran right by waking us up several times.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 4, 2016
Hotel staff was awesome!! The room was nice just wish it had an icebox and microwave but the hotel experience was great!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth

Great Experience

Posted Dec 26, 2015
My mother and I stayed 1 night while in town for Christmas celebrations with family. Super accommodating staff and very nice, comfortable rooms. The cookies are wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice Hotel: Near shopping mall

Posted Dec 23, 2015
Staff was extremely courteous. Very clean. Would definitely come again. Great location: with 15-20 minutes from AT&T Stadium, Ranger Stadium, and Six Flags.
2 out of 5
by A verified traveler from Mexico

Hotel viejo y cochino

Posted Nov 24, 2015
Lo único bueno del hotel es su localización, cerca de centros de consumo. El hotel está viejo y abandonado. Las habitaciones eran un desastre (cochinas, feo olor). Además nada barato. No entiendo que expedía lo califique con tantas estrellas.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Nice hotel close to the best mall in Texas

Posted Nov 23, 2015
This is my 3rd time staying here. Free parking and great view from hotel room.