Ratings based on 1,187 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
77% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Sydney, AUS

Could be a great hotel

Posted Sep 25, 2016
Pros: Location, size of room, friendliness of staff including Brad in the bar in particular.
Cons: The issues described above including lack of a towel rack and towels in a junior suite!
Location: Location was mid way between a series of places we wanted to visit in Dallas. The Back Street comedy club show held at the hotel was very enjoyable
We booked into a junior suite which had almost been renovated. The bedroom was large and comfortable. The bathroom had been renovated but did not have a towel rack installed and there were no towels in the bathroom (amongst a series of other issues experienced including a basin plug which did not close and seal). We asked for towels to be sent to our room which finally happened 1 1/2 hours later after we had turned in for the night without showers after a day of travel. We received an apology and fruit platter but most of the issues we complained about (including the basin plug) not sealing were not resolved.
5 out of 5
by A verified traveler


Posted Sep 19, 2016
My wife and I stayed over night when we went for the Texas Rangers game and everything from the staff, room, bar, the entire place was amazing i was so impressed with it all. There are to many positive thing that i cant list them all. A special thank you to hotel staff Monic she was so friendly and we above and beyond and was so friendly and made us fill like family and not a guest. I would recommend any one to stay here!
5 out of 5
by A verified traveler from Bryan/

Great location

Posted Sep 12, 2016
Near North Park Mall, free parking , recently renovated!
5 out of 5
by A verified traveler

Great location

Posted Aug 1, 2016
Pros: The hotel was very nice we especially liked the city views from the upper floors.
Great location near shopping, SMU and Bush Presidential library
5 out of 5
by A verified traveler from r

Hotel agradable cerca del Downtown de Dallas.

Posted Jul 29, 2016
Increíble hotel a buen precio! De lujo. Recomendado al 100.
4 out of 5
by A verified traveler

Cozy room nice staying

Posted Jul 26, 2016
I love this place it's not my first time and won't be the last
3 out of 5
by A verified traveler

Posted Jul 18, 2016
I've always enjoyed my stay there, but this time my bathroom had that sour rag smell. There was also hair in the tub. The room was fine.
4 out of 5
by Betty

This traveler left a rating score only Posted Jun 28, 2016 on Hotels
4 out of 5

nice view

Posted Jun 28, 2016 on Hotels
2 out of 5
by Gregorio from Texas

Weird stay

Posted Jun 26, 2016 on Hotels
Check in was great! Our room was great as well very good view, the bed had dirt like if they didn't change the sheets any way I used the extra ones that are provided, there was a tape on the wall with hair on it that was weird and the tub had hair(those kind of hairs) and it looked as if they didn't clean it besides that it had a great comedy club downstairs that me and my husband loved and our stay was ok. Would come back only to the comedy club.