Ratings based on 944 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Hotel that is close to everything

Posted Feb 21, 2017
Hotel was under renovation, but stilled had a very nice experience with my family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast, cocktails

Posted Feb 21, 2017
The hotel is under renovation until summer. Still very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room sizes and comforts when traveling

Posted Feb 17, 2017
Overall I would rate the hotel experience as average due to construction. The noise is very loud during the day, so if you are in the room trying to get work completed it can be very annoying. They are Jackhammering large pieces of concrete and tearing out old fixtures. This would have been best noted when booking. The pool area is nice, but the pool is freezing. Overall the room accommodations are passable, but dated. Food and Dinning was good (service and food).
5 out of 5
Recommended
for Families
by A verified traveler from Bayview, TX

Great for kids. Large comfy room. Free drinks!

Posted Feb 15, 2017
Pros: Everything
Cons: all good to us
Location: Grapevine DT area, Gaylord Texan Hotel and exhibits, nice DT and shopping/winery
Great hotel, close to DT and the other hotels we wanted to visit. Free drinks and snacks each evening. Great free breakfast, lots of choices and omelets. Super nice people and staff. Man and woman that ran the gift shop were incredibly sweet and thoughtful. Will return for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Nice hotel great location for our needs

Posted Feb 1, 2017
Super hotel great staff good location to airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

The room was clean, but it did have a bad smell.

Posted Jan 23, 2017
check in was quick and easy. access to Bass Pro excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel I loved my stay

Posted Jan 15, 2017
We went to Main Street and Grapevine Mill. Eat at uncle bucks great steaks
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Jan 9, 2017
Our room was very spacious. We really enjoyed the complimentary happy hour and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grapevine Tx

Nice get away

Posted Jan 9, 2017
Nice pool for kids. Great breakfast. Very nice rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Pretty Hotel but:

Posted Dec 28, 2016
Pros: Liked the breakfast and efficiency of the cooks They were friendly and jovial . The Christmas decorations were beautiful and the staff was always good
Cons: The room lighting, they are just too dark.
Location: Plenty to do around there.
Booked hotel in August and wanted a corner suite with a balcony on a high floor but what we got a 4th floor room . When we entered someone was still in the room so they moved us to a 3rd floor room which was even with a roof with noisy air conditioners and huge bright lights which shown in our room. The lighting is very dark in the rooms and bathroom, not good for a ladies makeup needs and I requested a lighted makeup mirror or some type of brighter light for one of the desks.. Said they would call back with an answer but ever did call back. Had to go and ask again only to be told there was nothing they could do to help. Doors were very loud in closing. Bang, bang, bang.