Nice people but outdated building
Posted Aug 29, 2016 on Hotels
We live locally and my daughter wanted to stay in a hotel for her birthday and do a Spa day and then order room service. I took her here. She was quite disappointed as she kept saying it didn't look very nice. It was badly outdated. Stained carpet, old furnishings, and a mildew smell. She even noticed the whole top of the hotel was leaking water. On that floor (which you can see from every floor due to the atrium style) there was water damage and looked like that whole section was closed down. You could smell it throughout the whole hotel though. Beds and furniture was uncomfortable. Overall, I'd stay somewhere else next time. The breakfast was nice and the staff friendly. So that's a plus.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for your feedback and taking the time to post your comments regarding our hotel. I reviewed your comments regarding your stay with us. I do apologize that your stay did not meet your expectations. We have recently replaced all the beds in the hotel as we are always striving to maintain a top quality appearance. Again, thank you for the comments, which will help us in our ongoing efforts to improve product and service. Thank you so much for staying with us and we hope you will give us another opportunity to have you as our guest.