My Room was very noisy....I think the employees freight elevator was nearby....heard the cables all day starting at around 6:30 every morning....stayed noisy til 10:30 at night. Wouldn't reccomended this hotel for vacation...you would not be able to sleep late. Also....first morning there I requested a blow dryer....it took the front desk after several more phone calls about 40 minutes to bring one up. Understaffed and poor service. The front desk guy kept telling me it's coming......
Comment from Hotel Management
Jul 5, 2016 by Thys, Hotel Management
Dear susan from Austin,
Thank you for your survey. I apologize for your experience at our property. I will be reviewing your comments with my staff to ensure we provide excellence service to all of our guest. Enjoy your week!