I arrived early and the overnight staff member was completely incompetent. My room was dirty from the kitcken sink being clogged to stains on the sheets. I had to use my own sheets. The fire alarm went off every night during my week long stay. The staff was unhelpful and unprofessional.
Comment from Hotel Management
Oct 5, 2016 by Manager, Hotel Management
Your review recently caught my attention. We were disappointed to hear your stay was not a positive one due to the confusion of check in, the fire alarm, sand multiple cleaning issues in your room. We can assure you that we have notified our vendors for service of our alarm system and done a one on one training with our staff member on how to better respond to our customer's needs. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.