Indoor pool

Reviews of Fairfield Inn & Suites Dallas Park Central

2.5 out of 5
Fairfield Inn & Suites Dallas Park Central
9230 LBJ Freeway, Dallas, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 312 out of 676 reviews" "
Rating 8 - Good. 198 out of 676 reviews" "
Rating 6 - Okay. 86 out of 676 reviews" "
Rating 4 - Poor. 37 out of 676 reviews" "
Rating 2 - Terrible. 43 out of 676 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms smelling humid Furniture to old.
Stayed 2 nights in Mar 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Cherrone

Liked: Staff & service
Disliked: Property conditions & facilities
The TV and internet did not work for the 2 days I was there because of the construction I feel like I should have got a discount or something because TV and the internet is included in my service that I paid for
Stayed 2 nights in Mar 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Television was out due to construction in the area. I was told they would reset it. It was out the entire weekend.- Superbowl weekend
Stayed 2 nights in Feb 2024
Response from Management on Mar 7, 2024
Thank you for reviewing our property. I do apologize for the inconvenience of the TV.

6/10 Okay

Gary, Montgomery

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked the location relative to the events we attended and the hot breakfast. Disliked the many items missing from our room (i.e., trash can in bathroom, face towel, no facial tissues, no extra roll of toilet paper, no hairdryer, HVAC unit was noisy and didn’t provide heat (we were given a space heater), and the shower did not appear to have a posi-temp valve (difficult to obtain a consistent water temperature).
Stayed 2 nights in Feb 2024
Response from management on Mar 7, 2024
Thank you for taking the time to review our property. Your feedback is very important to us. I will bring this up to my housekeeping manager.

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Management on Mar 7, 2024
Thank you for taking the time to review our property. We lloved having you stay with us.

6/10 Okay

Zachary

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
Very outdated. Needs some updating. Had a smell throughout hotel that was not pleasant.
Stayed 2 nights in Dec 2023

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did what was needed
Everything was nice and clean....good location off Freeway...only complaint would be 3/4s empty snack area and breakfasts were missing yogurts and muffins
Stayed 3 nights in Nov 2023

2/10 Terrible

Shane

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Property was very dirty with damages everywhere in the hotel. The shower head didnt work properly and there were left over trash and other items lying around from whomever stayed there before. The sheets were also not clean.
Stayed 1 night in Nov 2023

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed had a bloodstain on the blanket, mini fridge had liquids all over it, looked like the door lock was barely holding on and elevator was chanky.
Stayed 2 nights in Nov 2023

6/10 Okay

BiBi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

6/10 Okay

Rickey

Stayed 1 night in Oct 2023

8/10 Good

LaPrensa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Mariyah

Disliked: Cleanliness, amenities, property conditions & facilities
It is a very old property and did not feel like I was at a Marriott at all. Carpets were dirty, bathroom tiles cracked. The discounted price is not worth what you are getting. Felt like a really cheap hotel and not a discounted Marriott price.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice enough but will not stay there again.
Was in town for a football game the hotel was nice enough but the area was very sketchy lot of homeless people and vagrants around the hotel. There were 3 hotels together and looked like a lot of illegal activity's going on I would not stay there again. I was carrying a hand gun so was not scared but seen security make several people leave the property so not a safe area for a family stay.
Stayed 3 nights in Oct 2023

2/10 Terrible

Jerri A

Traveled with family
Disliked: Amenities
This hotel is a subpar Marriott hotel in desperate need of an update. We witnessed a shouting match between a custodian and a customer in the breakfast room this morning. The custodian was vacuuming at 9:00 am before we were done eating. The patron complained to him. Never seen such rudeness.
Stayed 1 night in Oct 2023

2/10 Terrible

Brandy

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible
Old run down , the heated pool was cold , elevator was scary , not recommended . We even had to pay for parking and park in very back and walk in o front to get in
Stayed 1 night in Sep 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Easy to get extra towels.
Stayed 2 nights in Sep 2023

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks like some maintenance and updating might be needed. First room door wouldn't open. Hotel overall is a little drab and just "feels old". Staff was great, room itself was clean
Stayed 1 night in Sep 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fredrick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean !!
Stayed 1 night in Sep 2023

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was comfortable, nice staff, and good breakfast works for me.
Stayed 1 night in Aug 2023

8/10 Good

WILLIAM

Stayed 3 nights in Aug 2023

6/10 Okay

Donna

Liked: Cleanliness, staff & service
It was clean just old and in need of renovations, staff was very nice and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

carey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like all the construction that was there but that is of no fault of the hotel. The staff was amazing and really helpful. I loved the 2 ladies that checked us in on friday evening (08/11/23)they are super amazing and patient and answered all of our questions. And trust me, we had alot of em. Thank yall for the wonderful stay!!
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Shannon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was a great place tho stay. Clean comfortable rooms and very comfortable beds. Had a good breakfast with a good variety to choose from.
Stayed 1 night in Aug 2023

10/10 Excellent

Noemi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Vanessa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like cigarettes even though our room was a no smoking room. There was a roach in the room. Shower kept getting clogged.
Stayed 3 nights in Jul 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service
ALL
Stayed 1 night in Jul 2023

6/10 Okay

Shelly

Traveled with family and small children
It’s a much older hotel. Pool was closed longer than they stated (2days). Room was clean but AC left a weird smell. Rooms are small. Elevator is rough and there’s only 1, so lots of waiting.
Stayed 2 nights in Jul 2023

6/10 Okay

Adeolu

Disliked: Staff & service
Spoke to staff there’s no showergell in room. Yet, staff did not put showergell there
Stayed 2 nights in Jul 2023

8/10 Good

Mark, Merkel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Jul 2023

10/10 Excellent

Rayna

Stayed 3 nights in Jul 2023

10/10 Excellent

Salim Emrah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Little outdated but it’s got all the comforts you need for an overnighter. Would stay again
Stayed 1 night in Jun 2023

4/10 Poor

Mauro

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smell very bad, the tiles in the bathroom were broken and moved, the window was steamed up and the television did not work
Stayed 2 nights in Jun 2023

2/10 Terrible

martin

Disliked: Staff & service
Tried calling multiple times to inform stuff I will be arriving late couldn't get someone to answer the phone. Once I got there the booking had been canceled and needed reserve the room afresh but now could only reserve for the next day. Reserved and went about my business when I showed up the next day around 8p found a long lineof customers. The hotel had been overbooked and had no available rooms we were all told we would have to find another location.
Stayed 3 nights in May 2023

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Marlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Ok
Stayed 3 nights in May 2023

10/10 Excellent

Engrid

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely consider this hotel for future stay.
Stayed 2 nights in May 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, property conditions & facilities
An unexpected fee for parking has been added. The staff is helpful and friendly as always.
Stayed 2 nights in May 2023

8/10 Good

Juan

Stayed 4 nights in Apr 2023

4/10 Poor

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Check-in took about 45 minutes. The guest in front of me was checking in a group of school children with several rooms, and there was a second computer there which could have been used by the other clerk to check me in in about 5 minutes. It was frustrating. Construction makes it a little challenging to get to from the highway, but fortunately there are several ways into the parking lot from side streets and other businesses.
Stayed 1 night in Apr 2023

8/10 Good

steve

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Budget-friendly option
The front staff was friendly and knowledgeable; the room comfortable, but in a bit of disrepair; the breakfast and parking were both satisfactory and free.
Stayed 1 night in Apr 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with easy access to food, shopping and attractions.
Stayed 2 nights in Apr 2023

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fantastic! Everyone was very nice and helpful.
Stayed 2 nights in Apr 2023