Ratings based on 729 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Pros: full kitchen, and sitting area
Location: Right next door to north park mall- walking distance literally.
I loved the new updated rooms - full kitchen, and sitting area.
Comment from Hotel Management
Feb 21, 2017 by JPOPE, Hotel Management
Dear Traveler, Thank you for your review! We are getting ready to step the rooms up one more notch with a full room reno over the summer. Make sure to come back and check out an even better product!
3 out of 5
by A verified traveler

Not really on Central Expressway

Posted Jan 21, 2017
Difficult to find. Entrance is not on Central Expressway
Comment from Hotel Management
Jan 31, 2017 by jpope, Hotel Management
Dear Traveler, Thank you for your feedback. Our entrance can for sure be a little tricky. The lot address is designated by the city and many GPS services try to bring you straight to plot location. Next time, try our lat and long coordinates, they bring you right to the front door! 32°51'44.1"N 96°46'18.1"W Sincerely, Jeff Pope General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for Northpark and area shopping

Posted Jan 13, 2017
Comfortable beds. Kitchenette is convenient and an extra vanity is perfect for girls' trips. Recommend room on opposite of expressway. Traffic noise may be an issue for light sleepers.
Comment from Hotel Management
Jan 16, 2017 by J.Pope, Hotel Management
Dear Traveler, Thank you for your feedback. Our location to the mall and other area shopping makes us a great choice! We hope to see you back again for your next shopping adventure.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent location for our trip

Posted Jan 9, 2017
Pros: See above - good breakfast selection
Quiet, excellent staff, very friendly atmosphere, reasonable price
Comment from Hotel Management
Jan 16, 2017 by J.POPE, Hotel Management
Dear Traveler, Thank you for your feedback! We are very pleased to hear that our staff and the overall property were just what you were looking for. We hope to see you back again soon! Sincerely, Jeff Pope General manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convent to the mall

Posted Dec 24, 2016
Pros: Location, Parking, Breakfst
Cons: See above
The mattress was not comfortable and the pillows to soft.
Comment from Hotel Management
Jan 31, 2017 by jpope, Hotel Management
Dear Traveler, Thank you for your feedback. We apologize if the room was not to your satisfaction. Please know that many of your concerns will be addressed during our upcoming renovation in 2017. Sincerely, Jeff Pope General Manager
5 out of 5
by A verified traveler

Very clean and comfortable

Posted Nov 18, 2016 on Hotels
Loved the size of the rooms and even though it was right next to the interstate, very quiet and comfortable.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you for your review! We are very happy to hear how you enjoyed the property. We hope to see you back again very soon. Sincerely, Jeff Pope General Manager
4 out of 5
by A verified traveler

Comfortable and clean

Posted Nov 14, 2016 on Hotels
Very comfortable and clean. I would stay there again.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Traveler, What more can we ask for?! Thank you for your feedback and we hope to indeed see you again very soon. Sincerely, Jeff Pope General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2016 on Hotels
1 out of 5
by A verified traveler

If you like institutional look, this is for you

Posted Nov 1, 2016 on Hotels
This is a new hotel and felt cold and prison like. Nothing about this would EVER make me want to return, unless it was mandated by some court proceedings. haha -- Seriously, ugh!
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you for your feedback. Please know that our hotel is actually 18 years old. Many of your concerns will be addressed in our upcoming renovation in 2017. Sincerely, Jeff Pope General Manager