Ratings based on 1,350 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Loved, loved, loved this hotel. There were a few rowdy visitors in their room that could clearly be heard in the hall but once you got into your room you couldn't hear them anymore. Will definitely be staying here again :)
Comment from Hotel Management
Mar 22, 2017 by Priscilla H, Hotel Management
Thanks for the great feedback Staci! We'll be happy to have you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Let us check in early which was a plus!!!

Posted Mar 7, 2017
Let us check in early which was a plus!!! Room was clean...for some reason there were not trash bags in the trash cans and there wasn't a hotel guide to tells us about the resort/food delivery/amenities...otherwise very clean and nice
Comment from Hotel Management
Mar 9, 2017 by Priscilla H, Hotel Management
Thank you for the positive feedback Jeff! I'll definitely share with our team any of the concerns you had. Come back and see us!
4 out of 5
Recommended
for Couples
by A verified traveler

nice hotel

Posted Mar 3, 2017
Pros: Comfortable bed. Very convenient parking. Short walk to American Airlines Center.
Location: American Airlines Center nearby. The Happiest Hour restaurant and bar was a short walk. Great atmosphere w Indoor, outdoor, and rooftop dining.
Very nice hotel. Convenient quick check in. Staff friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to America center

Posted Feb 28, 2017
Our stay was great! The staff for the breakfast area tend to hide.
4 out of 5
Recommended
for Everyone
by A verified traveler from East Texas

Great hotel

Posted Feb 14, 2017
This was a great hotel. The only thing that upset us was that the HDIM cable would not work. I also was not told until I got to the hotel to check in that I had to pay for parking; I didn't mind having to pay, but I wish would have gave some kind of notice.
2 out of 5
by A verified traveler

very noisy

Posted Feb 13, 2017
Pros: would not stay again
very noisy; even though promised a king bed was given double bed;
Comment from Hotel Management
Feb 16, 2017 by Priscilla H, Hotel Management
Hi! I wanted to apologize for your less than satisfying experience with us. I understand that tranquility is an expected attribute during any hotel stay and I regret that we didn't provide you with it. I hope you will stay with us again so we can redeem ourselves. Thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Close to city

Posted Feb 13, 2017
It is a great hotel. Close to everything you need.
5 out of 5
Recommended
for Everyone
by A verified traveler from Heber Springs, AR

Location

Posted Feb 6, 2017
Went to a concert at American Airlines Arena. This hotel was within walking distance to the arena. Very convenient-did not have to mess with event parking. Hotel also had a good free breakfast. I'm going back to the arena for a basketball game in March, and I chose this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Smith

Very good stay, near Dallas Market Center!

Posted Jan 28, 2017
Myself and 2 other girls came for Dallas Market. The location was perfect and they provided a shuttle. Breakfast buffet was included and we had dinner on site each night.
5 out of 5
Recommended
for Everyone
by A verified traveler from LaGrange

Great location for downtown area

Posted Dec 28, 2016
Would definitely stay here again. Nice room and courteous staff.
Comment from Hotel Management
Dec 30, 2016 by Priscilla H, Hotel Management
Thank you for your feedback. We look forward to having you stay with us again.