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Rating 10 - Excellent. 315 out of 568 reviews" "
10 - Excellent
315
Rating 8 - Good. 147 out of 568 reviews" "
8 - Good
147
Rating 6 - Okay. 57 out of 568 reviews" "
6 - Okay
57
Rating 4 - Poor. 29 out of 568 reviews" "
4 - Poor
29
Rating 2 - Terrible. 20 out of 568 reviews" "
2 - Terrible
20
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Christie
Traveled with family
Apr 21, 2024
Breakfast was good.
Lobby smelled musty when I first walked in. Room & bathroom were roomy bc it was “handicapped” even though I did not request that option. Sheets & beds were soft/comfy!
In town for a volleyball tournament, check in lady was super sweet and helpful. Room was great, my FAVORITE part was the shower……NO shower curtain!!! It was glass doors!! I am a germ freak so this was a big plus, bed was comfortable breakfast was good. Will definitely stay again.
Had to wait for someone to come to desk to check in, then was given room key - went to room and wasn’t room we booked
We booked a queen 2 bed and were given a king bed only
Went downstairs and asked why I didn’t get the room I booked and they stated they overbooked the hotel. I had booked my room 2 weeks in advance- nor was I told about the mistake on their end until I came back down to ask about it
Intil check out today everyone was wonderful. The teo times I needed something from the fromt desk the clerk was on the phone clearly with a hotel manager and ignored le. Ot happened again w two women at the desk on a work call. VERY FRUSTRATING. Also the TV did mot work even after the Gen Mgr tried to fix it.
The toilet did not flush properly. When I made the reservations, it showed that it was "Pet Friendly", never mentioned pricing, then when i got there, I was charged an extra $75.00 for just 1 night.
sharon
Stayed 1 night in Oct 2023
6/10 Okay
Carolyn
Traveled with family
Sep 26, 2023
During the check in process there was a young girl playing on the other computer at the front desk. The game she was playing was so loud that I had trouble hearing what the front desk staff were asking me. Very unprofessional.